Shell’s core values are honesty, integrity and respect for people. The Shell General Business Principles, Code of Conduct, and Code of Ethics help everyone at Shell act in line with these values and comply with relevant laws and regulations. We also strive to maintain a diverse and inclusive culture within our company.
Shell General Business Principles
As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviours. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.
We were one of the first global companies to state and share our beliefs when we published our General Business Principles in 1976. As part of these principles, we commit to contribute to sustainable development, balancing short and long-term interests and integrating economic, environmental and social considerations into our decision-making.
All Shell employees and contractors, and those at joint ventures we operate, are expected to understand and continually behave in line with our Business Principles. We expect suppliers, and joint ventures that we do not operate, to apply equivalent principles.
Shell Code of Conduct
Our Code of Conduct guides employees on how to apply the Shell General Business Principles in line with our core values. It provides practical advice on how to comply with laws and regulations and how to relate to customers, communities and colleagues.
Legal and regulatory requirements have never been more complex or demanding. The Shell Code of Conduct clarifies the standards we expect our employees to follow and the behaviours we expect them to adopt.
The Shell Code of Conduct covers such areas as: individual and manager responsibilities; behaviours, people and culture; information and communication; and third party and international interactions.
Ethics and Compliance Manual
Our Ethics and Compliance Manual sets out Shell’s commitment to Ethics and Compliance and defines requirements for Businesses and Functions to comply with laws on Anti-Bribery and Corruption, Anti-Money Laundering, Preventing the Facilitation of Tax Evasion, Antitrust, Data Privacy and Trade Compliance.
This Manual builds on the Shell General Business Principles and the Shell Code of Conduct and the requirements are in addition to those stated in the Code of Conduct.
Diversity and Inclusion at Shell
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners.
We are committed to attracting, developing and retaining a diverse and talented workforce. Their richness of perspectives helps us to create strong connections wherever we do business.
We foster diversity and inclusion through a wide range of programs and activities. These include global and local talent plans to ensure our most talented people are progressing irrespective of gender, ethnicity or other differences. We also have a suite of employee and leadership awareness and development programs as well as mentoring initiatives, progressive policies that support flexible working, and a network of over 75 employee resource groups. We continually look for new ways to enrich our inclusive culture.
Promoting ethical business behaviour
Shell is actively engaged in promoting ethical business behaviour through its membership and support of the following organisations:
- Business and Industry Advisory Committee to the OECD
- International Business Leaders Forum
- International Chamber of Commerce
- The Confederation of European Business (BUSINESSEUROPE)
- Transparency International
- World Business Council for Sustainable Development
- United Nations Global Compact
- World Economic Forum
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We have the responsibility and are committed to respect human rights with a strong focus on communities, security, labour rights and supply chain conditions.
Our core values of honesty, integrity and respect for people are reflected in the Shell General Business Principles.