SkyPad is being rolled out at every Shell operation, at over 100 locations across four continents. It replaces paper-based processes connecting fuel provider and customer throughout the refuelling process. SkyPad is developed by Shell Aviation in collaboration with SAP and it uses cloud computing, Internet of Things (IOT) and mobile technology to simplify fuelling operations globally. Real time data gives operators the information they need at their fingertips to improve decision making and efficiency. The stock management software helps increase security of supply.

“We innovate with a focus on customer benefit. Airports want smooth and safe operations, which in turn allow airlines to take their customers to their destinations without delays. SkyPad is one of the ways we help them achieve this and help them be more competitive” said Anne Anderson, Vice-President Shell Aviation.

Capturing and recording the data associated with refuelling transactions, along with other central aspects of refuelling, have historically been a paper-based, manual process. SkyPad allows refuelling tickets to be automatically populated with flight information and can send electronic proof of delivery within seconds, using the International Air Transport Association’s standard formats. Invoice accuracy is improved through automatic data checks. In addition to reducing administrative tasks both on the apron and in processing invoices, it helps to increase supply security for airlines by analysing real time stock data to manage supplies. It is a solution which is being rolled out across geographies and has the flexibility to adapt to local legal, regulatory and fiscal requirements.

Victoria Guy, GM HSSE, Operations and Technology, Shell Aviation said, “SkyPad is a step towards our long-term vision of paperless operations, harnessing technology to maximise efficiency across the refuelling process. Having completed an extensive pilot process across locations in Asia, Europe, Americas and South Africa, we now look forward to SkyPad being operational at all Shell-operated airports.”

To develop SkyPad, Shell Aviation partnered with SAP; “We are proud to have collaborated on a solution that can simplify one of the most complex processes for airports and airlines, which can deliver significant benefits reducing turnaround times” commented Ramesh Kumar, SAP Account Manager.

Designed for the complex safety setting of the commercial airfield, SkyPad runs on a tablet that is purpose-built for use in environments where concentrations of flammable gases or vapours could occur and are therefore suitable for use in all areas of the airport. The tablets are also robust, shock and weatherproof, with a range from +50oC to -50oC.


Idil Peker

Global External Relations Adviser Aviation & Commercial Fuels  

+44 207 934 1696 /

Notes To Editors:

About Shell Aviation

  • Shell Aviation is a leading global supplier of aviation fuels and lubricants with a heritage of over 100 years, supplying fuel at around 900 airports in 36 countries.
  • Shell Aviation provides a diverse range of world-class fuels, lubricants and services to all aircraft types. This includes jet fuel and avgas for turbine engine and piston-engine aircraft operators respectively, as well as its AeroShell range of engine oils, fluids and greases.
  • Further information can be found on Shell Aviation’s website.

Royal Dutch Shell plc

Royal Dutch Shell plc is incorporated in England and Wales, has its headquarters in The Hague and is listed on the London, Amsterdam, and New York stock exchanges.  Shell companies have operations in more than 70 countries and territories with businesses including oil and gas exploration and production; production and marketing of liquefied natural gas and gas to liquids; manufacturing, marketing and shipping of oil products and chemicals and renewable energy projects. For further information, visit

Cautionary note

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this announcement “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this announcement refer to companies over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations” respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.

This announcement contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this announcement, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. There can be no assurance that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this announcement are expressly qualified in their entirety by the cautionary statements contained or referred to in this announcement. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended December 31, 2016 (available at and These risk factors also expressly qualify all forward looking statements contained in this announcement and should be considered by the reader. Each forward-looking statement speaks only as of the date of this announcement, November 6, 2017. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this announcement. We may have used certain terms, such as resources, in this announcement that United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website

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