Investor contacts

For enquiries about your shareholding (including changes in your personal details, share dealing services, dividend payments, share certificates, estate of a deceased shareholder) please contact your bank, broker, custodian or financial institution. Contact details can be found below.

Ways of holding shares Who to contact for help How to contact them
Holders of share certificates, CRESTmembers
or the RDS Corporate Nominee participants
Equiniti (Company Registrar)
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

From within the UK: 0800 169 1679

From outside the UK: +44 (0) 121 415 7073

customer@equiniti.com

www.equiniti.com/uk/contact-us

For online information about your holding:
www.shareview.co.uk
(shareholder reference number will be required –
shown on your share certificates, tax vouchers or your Shell Nominee Statement)

Registered ADS holders JPMorgan Chase Bank, N.A.
P.O. Box 64504
St. Paul,
MN 55164-0504

Overnight Mail:
JPMorgan Chase Bank, N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
USA only: +1 888 737 2377

International: +1 651 453 2128

jpmorgan.adr@eq-us.com

www.adr.com/shareholder
Investors who hold their shares by any other method Please contact your bank, broker, custodian or financial institution through their usual contact details Usual contact details
Institutional investors Royal Dutch Shell plc (Investor Relations team) Use below contact form

  • CUSTOMER ENQUIRIES
    Please contact your local Shell office for customer service related issues.


    ANNUAL REPORT
    A printed copy of our 2019 Annual Report can be ordered free of charge via this annual report order form.
    US residents can also order a printed copy of our Annual Report/20-F by calling +1 888 301 0504.
    For other questions regarding publication please contact order@shell.com


    MEDIA ENQUIRIES
    Please visit the Media Relations team member contact details.


    JOB APPLICATION RELATED QUESTIONS
    Visit the Careers website for more information.

  • SHARE DEALING SERVICES
    Investors who are unsure of what action to take in relation to their holdings should contact an independent financial adviser. Shell does not recommend or endorse any particular share dealing service and is not permitted to provide financial advice.


    PERSONAL TAX QUERIES
    Investors who are unsure of the tax treatment of their shareholdings should contact an independent tax advisor. Shell cannot comment on an individual's tax situation. 

  • SHELL GLOBAL HELPLINE
    If you have a complaint about wrongdoing by a Shell company or employee, the Shell Global Helpline is available for all employees and contract staff in Shell and for third parties with whom Shell has a business relationship (such as customers, suppliers, agents)

Shareholder Relations

The Hague

Shareholder Relations
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

Tel +31 (0)70 377 1272

London

Shareholder Relations
Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom

Tel +44 (0)20 7934 3363

Investor Relations team

Tjerk Huysinga

Tjerk Huysinga

Executive Vice President Investor Relations

Tjerk Huysinga was born in Leiden, The Netherlands. He graduated at the Groningen University in 1987 (business Economics) and, after concluding his military service with the Royal Dutch Navy, joined the Shell Group in 1989. His first position was Assistant Treasurer for Shell’s metals marketing and trading business (Billiton).

Tjerk then joined Shell’s Chemicals Business to work as a business analyst and in a second assignment as the controller of Shell Nederland Chemie at Shell’s Pernis site in The Netherlands. In 1996 Tjerk moved to the United Kingdom to join Shell Trading as the Finance Advisor in the crude oil trading business. Following this assignment Tjerk joined the leadership team as the General Manager Finance and IT, establishing Shell’s European Gas and Power Trading Business.

During the period 2002 to 2006 Tjerk held the Vice President and Planning role for Shell Energy Europe, the organization which managed all Shell’s gas and power trading, wholesale, industrial & commercial activities across Europe.

From 2006 to 2012 Tjerk was Vice President Investor Relations, responsible for all contacts and relationship management with current and potential institutional shareholders for Royal Dutch Shell outside of North America.

In February 2013, Tjerk was appointed Vice President Controller Upstream and Projects and Technology, where he had a global remit on all controlling activities across Shell’s Upstream and Integrated Gas Businesses.

Since October 2017, Tjerk is Executive Vice President Investor Relations. Tjerk was appointed Chair of the Board of Shell Nederland BV (part-time role) on 1st August 2021.

Tjerk is married to Suzanne, a medical doctor and they have three daughters. Tjerk enjoys playing tennis, walking, cooking and reading.

Elena Popescu

Elena Popescu

Personal Assistant to the EVP Investor Relations

Elena Popescu joined Investor Relations in February 2017 as Personal Assistant to Tjerk Huysinga, EVP Investor Relations.

Elena joined Shell in 2008 and held various Personal Assistant roles in The Netherlands in Upstream, Downstream and Mergers & Acquisitions. Prior to Shell, Elena had several management assistant roles in Bucharest Romania and as communications assistant at Bernard van Leer Foundation in The Hague.

Language: English, Dutch, Romanian.

EUROPE

Mano Sundaram

Mano Sundaram

Vice President Investor Relations, Europe

Mano joined the Investor Relations team as Vice President Europe in February 2019. Since he joined Shell in 2006, he has held various roles in Treasury, M&A, Upstream and Trading across the world, including London, Houston, Dubai and Kazakhstan.

Before joining Shell, Mano worked for British Telecom in London for about 6 years in various treasury roles and prior to that worked in finance roles in a private metals trading company based in St. Petersburg, Russia.

Mano read electrical engineering in Russia with further MBA and PhD qualifications in finance from Imperial College London, UK. Mano was born in India where he finished his school education, he is married with 2 children.

Languages: English, Russian, Hindi, Tamil

Sandra Hulsman

Sandra Hulsman

Investor Relations Team Assistant

Sandra Hulsman joined the team in June 2019 as PA of the VP Investor Relations Europe and as Administrative Assistant of Investor relations.

Before joining the Investor Relations team Sandra worked as Personal Assistant for the Manager of EITERT (Enterprise IT Emergency Response Team) within Shell. Prior to Shell Sandra worked as Technical Assistant for the Field Operations Manager at Total.

Languages: Dutch, English, German

 

Edzard van Loon

Edzard van Loon

Senior Investor Relation Officer

Edzard joined the Investor Relations team as Senior Investor Relations Officer in December 2020. He started his career in private equity where he worked for 3 years and subsequently joined Shell in 2002 where he worked in the Investor Relations team from 2003 until 2006. After this he held various positions in commercial finance, business finance and planning in The Hague, Nigeria and Oman. Before joining the Investor Relations team end of 2020 he was seconded to PDO in Oman where he was Head of Opex finance.

Edzard originally graduated as a Civil Engineer, has a Dutch Registered Controller qualification and is also a Charted Management Accountant.

Languages: English, Dutch

Andreas Bork

Andreas Bork

Senior Investor Relations Officer,Socially Responsible Investors

Andreas joined the Investor Relations team as Senior Investor Relations Officer in June 2019. He works on our Environment, Social and Governance (ESG) programme, which is a focus area of significant and growing importance for Shell, as well as our environmentally and socially responsible Investors. 

Andreas joined Shell in 1999 and he has since then held various Finance and Commercial roles including Finance in the Business, Finance in Projects, Controller, Treasurer and M&A. He has worked in Exploration, Projects and Assets across the world in Upstream, Midstream and Downstream. He lived over 10 years in Qatar as part of building a new heartland for Shell. His previous role was Finance Manager for Pearl GTL in Qatar.

Andreas holds 2 master degrees in finance and economics. He is married with 3 children.

Languages: English, Danish (Scandinavian and German).

Anna Dumanska

Mikel van Beek

Investor Relations Manager

Mikel joined the Investor Relations team in Q4 2021 as the IR Manager. Since he joined Shell in 2000, Mikel has held various roles in M&A, Upstream Finance and Chemicals & Products major project management across the world. This has resulting in postings in Houston, Beijing, Abu Dhabi and The Hague. Before joining Shell, he worked for PwC in Rotterdam & Windhoek.

Mikel graduated from the Erasmus Universiteit Rotterdam in Business Finance & Economics. He is married to Andrea and together they have four boys. Mikel likes playing tennis, golf and doing Bodytec.

Languages: English, Dutch

Anna Dumanska

Anna Dumanska

Investor Relations Officer - ESG

Anna joined the team as Investor Relations Officer – ESG in June 2019, based in the Hague. Anna is a Sustainability and Communications professional with more than 14 years of experience in sustainability, social performance and stakeholder engagement. Anna started her Shell career in Ukraine, and has since worked in the U.S. and the Netherlands on projects across North America, Africa, MENA and CIS providing strategic counsel on reputation, sustainability, non-technical risk management and social impact mitigation.

Anna has a master’s degree in linguistics, and is married to a wells engineer.

Languages: English, Ukrainian, Russian, Spanish, Dutch, German

Anar Bayramov

Anar Bayramov

Senior Investor Relations Analyst

Anar joined Investor Relations team in 2019 and is based in The Hague. He started his career in audit and corporate finance advisory in 2007 and joined Shell in 2013 as group reporting analyst. He later held roles of finance advisor for wells and chemicals credit risk advisor for Europe and Africa.

Anar holds MSc Finance degree from Tilburg University and is currently studying towards his CFA qualification.

Languages: English, Azerbaijani, Russian, Turkish.

Akshay Sharma

Akshay Sharma

Senior Finance and Economics Advisor

Akshay joined Shell and started supporting the Investor Relations team in August 2019. He is based in Bengaluru.

Before joining Shell, Akshay worked for GAIL, India’s premier natural gas company, for nearly 7 years in various pricing and commercial roles in the entire LNG value chain.

Akshay holds an MBA in Finance and International Business from Indian Institute of Foreign Trade, Delhi, India and a Bachelor’s degree in Industrial Engineering from Indian Institute of Technology, Kharagpur, India. He is also a CFA Charterholder and a Certified Financial Risk Manager (FRM).

Languages: English, Hindi, Punjabi

Gabriela Olaru

Gabriela Olaru

Investor Relations Analyst

Gabriela Olaru joined the team as Investor Relations Analyst in January 2019 based in The Hague. Gabriela joined Shell Finance Graduate Program in 2018 and has held various roles in Global Functions supporting HR & Corporate.

Gabriela holds MSc Accounting & Control degree from University of Amsterdam and is currently studying towards finalizing her ACCA qualification.

Languages: English, Romanian, Russian

Roshni Tibrewala

Roshni Tibrewala

Senior Finance and Economics Advisor

Roshni Tibrewala joined the Investor Relations team in August 2021. She is based in Bengaluru, India. Roshni joined Shell in April 2019 as a Financial Modeller supporting Shell Global Businesses.

Prior to Shell, she worked with CRISIL Global Research & Analytics as an Equity Research Analyst, covering the media sector in U.S and Europe. She started her career with Acuity Knowledge Partners in the Investment Banking team.

Overall, she has around 8 years of work experience across financial modelling, valuation and sell side research.

Roshni holds a PGDM in Financial Engineering from IFMR Graduate School of Business, India.

Languages: English, Hindi

Priscilla Elsen

Priscilla Elsen

Investor Relations Event Organizer

Priscilla Elsen joined Investor Relations in December 2019. She is responsible for organizing shareholder engagements with Royal Dutch Shell Management.

Priscilla joined Shell in 2006 and has held various Personal Assistant roles in Upstream and Integrated Gas in Shell. Prior to Shell, she worked as a Notary assistant and managed her own restaurant.

Languages: French, Dutch, English

NORTH AMERICA

Tom O’Bannon

Tom O’Bannon

VP, Investor Relations – Americas

Tom joined the Investor Relations team as Vice President, Americas in August 2021. In addition to holding relationships with investors across the Americas, Tom is the accountable VP for the Upstream pillar.

He has been with Shell for 22 years in various Finance and Commercial roles. He has an extensive background as a finance professional in Shell’s Upstream and Integrated Gas businesses with specialized roles in Treasury, Tax and M&A practices. Most recently, Tom worked in the Hague leading finance for the development portfolio in Integrated Gas.

Before joining Shell, Tom worked in strategy and business development for Reliant Energy before joining Shell.

Danielle Collins

Danielle Collins

Senior Investor Relations Officer, North America

Danielle joined the Investor Relations team in September 2018. Since joining Shell in 2006, she has held a variety of Finance positions in business planning, performance management, controlling and general finance management. Danielle holds a Bachelor of Commerce and Bachelor of Arts degrees as well as being a Certified Professional Accountant. Danielle is Canadian but currently lives in Houston, Texas where the North America Investor Relations team resides.

Kelly Manning

Kelly Manning

Senior Investor Relation Officer

Kelly Manning joined the Investor Relations team in August 2021 and is based in Houston, Texas. Since joining Shell in 2009, she has held a variety of Finance and Business Transformation roles across Shell’s Upstream and Downstream businesses and has worked in New Orleans, Louisiana; Houston, Texas; and Chennai, India. Kelly has a Bachelor of Science degree in Finance from Florida State University.

Jamie Parker

Jamie Parker

Senior Investor Relations Officer, Shell Midstream Partners

Jamie Parker started his role as Senior Investor Relations Officer in October 2018. He is responsible for all contacts and relationship management with current and potential unitholders of Shell Midstream Partners, L.P. Jamie joined Shell in 2013 and has held finance roles in both our Products Trading and Supply group and Shell Aviation Marketing. Prior to joining Shell, he held positions at CenterPoint Energy in controllership, finance management, M&A and commercial strategy supporting the midstream group. Jamie holds a BBA in Accounting from Sam Houston State University and an MBA from Tulane University.

Tonyau Sellers headshot

Tonyau Sellers

Investor Relations Coordinator

Tonyau has been with Shell for 26 years in various roles. She has worked as an Executive Assistant/Project Coordinator in numerous assignments within Shell including the US Country Chair’s office supporting EC members and Shell Oil Company activities. Tonyau also served in Social Investment as a Project Coordinator organizing volunteer projects such as Beach Clean-up, Bike Around the Bay and Shell Eco-Marathon. In her previous assignment she supported the MLP and Pipeline Finance, Tonyau contributed to the SHLX IPO, various Investor Roadshows and tours, as well as support to SHLX Board members and committee meetings.

 

 

Investor Relations offices

  • International
    Investor Relations
    Royal Dutch Shell plc
    PO Box 162
    2501 A