Contact details

Contact details

Retail shareholders should use the contact details listed on the Shareholder enquiries page

Enquiries from institutional shareholders may be directed to:


Investor Relations

Royal Dutch Shell plc

PO Box 162

2501 AN The Hague

The Netherlands

Tel +31 (0)70 377 4540

United States

Investor Relations

Royal Dutch Shell plc

150 North Dairy Ashford, Building A 

Houston, TX 77079


Tel +1 832 337 2034

Please note that calls to Shell Investor Relations may be recorded.

Scroll down for details and more information.

Please note that calls to Shell Investor Relations may be recorded.

The purpose of the recordings is to ensure Shell can demonstrate compliance with legal and regulatory requirements regarding disclosure of information about Shell during the calls.

The calls may contain personal data such as your voice, name and job title and will be processed in line with Shell’s Data Privacy Policy. This Privacy Policy for Investor Relations Call Recording provides you with additional information about Call Recording only.

The personal data processed by Investor Relations Call Recording will be controlled by Shell International B.V. In order to process the personal data provided and otherwise for the purposes indicated, your personal data may be disclosed to other Shell companies and to third party organizations providing administration or other services.

Shell International B.V. will ensure that your personal data is protected in accordance with the applicable Data Protection legislation. This will also be the case when data is transferred to countries outside of the European Economic Area providing a different level of (legal) protection from that offered in the European Economic Area or do not have laws to protect personal data.

If you have any questions about the call recording or wish access to your personal data, please contact the Shell webmaster.

EVP Investor Relations

EVP Investor Relations 

Gerard Paulides

Tjerk Huysinga

Executive Vice President Investor Relations

Tjerk Huysinga graduated (Business Economics) from Groningen University in 1987 and, after concluding his military service with the Royal Dutch Navy, joined the Shell Group in 1989.

His first position was Assistant Treasurer for Shell’s metals marketing and trading business (Billiton). In 1992, he joined Shell’s Chemicals business as a business analyst and later was appointed Controller of Shell Nederland Chemie. In 1996 Tjerk moved to the United Kingdom to join Shell Trading as Finance Advisor in the crude oil trading business. After this assignment, he was part of the leadership team, as the General Manager Finance and IT, establishing Shell’s European gas and power trading business.

During the period 2002 to 2006 Tjerk held the position of Vice President Finance and Planning for Shell Energy Europe. At Shell Energy Europe all Shell’s gas and power trading, wholesale and industrial & commercial activities across Europe were managed. From 2006 to 2012 Tjerk was Vice President Investor Relations responsible for relationship management with RDS institutional shareholders outside of North America.

In 2013, Tjerk was appointed Vice President Controller Upstream and IG, where he had the global remit on all controlling activities across Shell’s Upstream and Integrated Gas businesses. Since October 2017, Tjerk is Executive Vice President Investor Relations.

Tjerk is married with Suzanne, a medical doctor and professor at Leiden University, and they have got three teenage daughters. Tjerk enjoys playing tennis, running, skiing and reading.

Elena Popescu

Elena Popescu

Personal Assistant to the EVP Investor Relations

Elena Popescu joined Investor Relations in February 2017 as Personal Assistant to Tjerk Huysinga, EVP Investor Relations.

Elena joined Shell in 2008 and held various Personal Assistant roles in The Netherlands in Upstream, Downstream and Mergers & Acquisitions. Prior to Shell, Elena had several management assistant roles in Bucharest Romania and as communications assistant at Bernard van Leer Foundation in The Hague.

Language: English, Dutch, Romanian.



Georges Menane Vice President Investor Relations, Europe

Georges Menane

Vice President Investor Relations, Europe

Georges Menane started his role as Vice President Investor Relations in November 2016. Georges is responsible for all contacts and relationship management with current and potential institutional shareholders of Royal Dutch Shell plc. in Europe.

After a few years in technical roles at Air Liquide, Georges joined Shell in 1998. Since then, Georges has worked in Upstream (UK, Russia, Brunei), Integrated Gas (London,Middle-East), Downstream (Rotterdam) and Corporate (The Hague). He has held positions in planning, controlling, internal audit, general finance management, M&A and business development. Prior to his current role Georges was Finance Director of Brunei Shell Petroleum (Upstream JV with the Government of Brunei). He was responsible for finance, planning & strategy, supply chain management and crude trading. Georges studied Business Administration (ESCP Europe and Technical University of Berlin) and Technology (Ecole Centrale).

Georges is married with two children, and likes to run and play tennis.

Languages: English, French, Dutch, German

Timo Horcher

Timo Horcher

Senior Investor Relations Officer

Timo joined the team as Senior Investor Relations Officer in January 2018. Since joining Shell in 2002, he has held a variety of finance positions in business planning, performance management & analysis and general finance management. More recently Timo coordinated the separation of the Motiva joint venture in the US. He has been based in Hamburg, Houston and The Hague. Timo holds degrees in Business Administration from the European School of Business, Reutlingen, and Northeastern University, Boston.

Languages: English, German

Marcela Louzada

Marcela Louzada

Senior Investor Relations Officer

Marcela started on her role as Senior Investor Relations Officer in October 2017. She joined Shell in 2004, after working as a Financial Modeler at Coppead Business School. At Shell, Marcela has worked on various roles in Finance for Upstream and Downstream, and more recently in Mergers & Acquisitions. Marcela holds an MBA from Cambridge University and a degree in Industrial Engineering from UFRJ. She is also a proud mentor of various mentees worldwide.

Languages: English, (Brazilian) Portuguese, Spanish, German

Dorien de Jong - Investor Relations Officer

Frederike Klatschow

Senior Investor Relations Officer,Socially Responsible Investors

Frederike started on her role as Senior Investor Relations Officer in July 2018 and is based in The Hague.

She joined Shell in 1997, after working self-employed in a range of environmental projects in Germany but also in Chile. In Shell, she held various HSSE and CO2 positions in different businesses at German, European and global level.

Frederike has studied geology-paleontology at Hamburg University.

Languages: German, English, (French, Spanish)

Dorien de Jong - Investor Relations Officer

Dorien de Jong

Investor Relations Officer, Socially Responsible Investors

Dorien de Jong works on our Socially Responsible Investors programme and is based in the Hague. She joined Shell in 2006, held various operational HSE positions in the Netherlands, Canada and Albania, and managed the Shell Sustainability Report and Indices. She has a degree in Earth Sciences from Amsterdam University, with a minor in Mining from Delft University.

Languages: Dutch, English, French, German, Albanian.

Piotr Sliwakowski

Piotr Sliwakowski, CFA

Senior Investor Relations Analyst

Piotr joined the IR team in March 2017. He will focus on providing analytical support to the IR team. Piotr joined Shell in 2011, and held previous roles as a Financial Controller for the Turnarounds in Pernis Refinery, Project Manager for SAP implementation in Finance Operations in Manila as well as Financial Modeler and Team Lead in the M&A department. Piotr holds an Master’s degrees in Corporate Finance (Warsaw School of Economics) and Business Law (Warsaw University), as well as a CFA charter. In his free time he enjoys travelling and diving.

Languages: English, Polish, Dutch, German

Kirsten van den Ham

Kirsten van den Ham

Investor Relations Analyst

Kirsten joined Shell in 2015 as Planning & Appraisal Advisor in Upstream (NAM). Following her role as Consultant Global Financial Modelling in the M&A department in the Hague she joined the IR team in June 2018 providing analytical support. Kirsten holds a MSc degree (Financial Economics) and is currently writing a thesis to complete her “Chartered Controller” post-Master degree.

Languages: Dutch, English

Orna Stapel, Investor Relations Events Organizer

Orna Stapel

Investor Relations Events Organizer

Orna Stapel-Oreel joined Shell in 2003. She is responsible for organizing shareholder engagements with Royal Dutch Shell Management.

Orna has worked as Personal Assistant en Executive Assistant for several departments and projects in Shell, including Bonga in Nigeria (supporting from The Netherlands) and Shell Development Kashagan. In 2011 she joined Recruitment as Senior Executive Candidate Coordinator and in 2012 she became Recruitment Operations Teamlead for The Netherlands and Russia.

Languages: Dutch, English, German

Claudia van Bemmelen

Claudia van Bemmelen

Investor Relations Assistant

Claudia van Bemmelen is PA of the VP Investor Relations Europe and is responsible for organizing ESG shareholder engagements with Royal Dutch Shell Management (Executive Committee and Board). Before joining IR, she has held various posts in Shell ‘s travel department and Group Security. During Metamorphose she worked as Executive Assistant for the Director of the Headquarters. After a communication role in Real Estate, she moved on to a customer relation role in Shell Chemicals.

Languages: Dutch, English, German

North America

North America

Martijn Vankan

Martijn Vankan

Vice President Investor Relations, North America

Martijn Vankan joined Shell in 1995 after graduating with a double major in Financing and Macroeconomics at Maastricht University. He has held Commercial, M&A and Finance positions in both the Downstream and Upstream businesses across the world, including in the Middle East and China.

Languages: Dutch, English, French, German

Ryan Birse

Ryan Birse

Senior Investor Relations Officer, North America

Ryan Birse joined Shell in 1997 and is a Certified Management Accountant. He has held various finance roles in Shell including corporate head office and site operations roles in on-shore gas and heavy oil. Ryan joined Investor Relations in 2012 and is currently based in Calgary, Canada.

Courtney Selinidis

Courtney Selinidis

Investor Relations Officer, Shell Midstream Partners

Courtney Selinidis, a graduate of Boston University’s School of Management, joined Shell in 2005 in New Orleans, LA.
She has held a variety of finance roles supporting offshore Gulf of Mexico production, Canadian oil sands projects, and North American shale development.
Courtney joined the Investor Relations team in October 2014 and is based in Houston, Texas.

Dallas MBA Headshots Houston MBA Headshots Class 2013

Arpan Shah

Investor Relations Officer, North America

Arpan Shah joined Shell in 2006 and has held various finance roles in Upstream and Downstream. He has a Bachelors degree in Finance and Masters degree in business administration from The University of Texas at Austin. Arpan joined the Investor Relations team in March 2016 and is based in Houston, Texas.

Susanna Morley - Personal Assistant for VP Investor Relations, North America

Susanna Morley

Personal Assistant to the VP Investor Relations, North America

Susanna is the personal assistant to Martijn Vankan.

Other contact information

Other contact information

Registered office

Royal Dutch Shell plc

Shell Centre

London SE1 7NA

United Kingdom

Registered in England and Wales

Company number 4366849

Registered with the Dutch Trade Register under number 34179503


Royal Dutch Shell plc

Carel van Bylandtlaan 30

2596 HR The Hague

The Netherlands

Share registrar


Aspect House

Spencer Road


West Sussex BN99 6DA

United Kingdom

Freephone 0800 169 1679 (UK only)

Tel +44 (0)121 415 7073

Fax +44 (0)190 383 3168 for online information about your holding. Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.

American Depositary Shares (ADSs)

The Bank of New York Mellon

PO Box 358516

Pittsburgh, PA 15252–8516


Tel +1 888 737 2377 (North America only)

Tel +1 201 680 6825 (international)


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