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Contact details

Retail shareholders should use the contact details listed on the Shareholder enquiries page

Enquiries from institutional shareholders may be directed to:

contact investor relations
International United States

Investor Relations
Royal Dutch Shell plc
PO Box 162
2501 AN The Hague
The Netherlands
Tel +31 (0)70 377 4540


Investor Relations
Shell Oil Company
150 North Dairy Ashford, Building F
Houston, TX 77079
Tel +1 832 337 2034

Please note that calls to Shell Investor Relations may be recorded.

Scroll down for details and more information.  


Investor Relations team


Europe IR team members
Peter van Driel - Vice President Investor Relations, Europe

Peter van Driel
Vice President Investor Relations, Europe

Peter van Driel is responsible for all contacts and relationship management with current and potential institutional shareholders of Royal Dutch Shell plc. in Europe. He joined Shell in 1991 and has held various finance positions in Downstream, Trading and Upstream, such as Distribution Finance Manager for Europe, Business Finance Manager Russia, and Head of Corporate M&A and Commercial Finance for the Americas and later for Upstream International. Before taking up his current role in March 2013, Peter was based in the United Kingdom, the Philippines, Russia and the USA.
Languages: English, Dutch, German

International team members
Caroline Hes
Caroline Hes
Senior Investor Relations Officer

Caroline Hes joined Shell in 1992 after finishing her business economics degree (MSc) and since has worked in a range of global, regional and local finance roles in Downstream (Chemicals and Retail); Internal Audit and worked for 4 years in one of Shell’s JVs in Nigeria. She joined Investor Relations in June 2011.
Languages: Dutch, English

Caroline Hes
Kimberly McNeely
Senior Investor Relations Officer

Kimberly McNeely joined Shell in 2005 and has held various finance positions in Downstream (Manufacturing), Deep-Water, Projects & Technology, and Unconventionals. Prior to joining Shell, Kimberly was a Senior Accountant with experience in the construction and consumer products sectors. She has finance (BSc) and project management (MSc) degrees. Kimberly joined the Investor Relations team in April 2014.
Language: English

Rutger de Kreij
Rutger Jan de Kreij
Senior Investor Relations Officer

Rutger Jan de Kreij joined Shell in 2001. Before taking up his current role in August 2013, Rutger Jan was based in the Middle-East, in Jordan and the United Arab Emirates, for almost 10 years in a variety of finance positions. He has an business administration (MSc), and CMA & CFM degrees. Prior to joining Shell Rutger Jan worked for 6 years in a.o. the FMCG industry.
Languages: Dutch, English

Cerys Reece
Cerys Reece
Investor Relations Officer
(Socially Responsible Investors)

Cerys Reece works on our Socially Responsible Investors program and is based in The Hague. Cerys has a degree in Law with French and is a CA Chartered Accountant. Since joining Shell in 2011, Cerys has worked as a financial controller in the Holdings and Treasury team. Prior to joining Shell, Cerys was an Audit Manager with experience in the industrial products and technology sectors.
Languages: English, French

Siti Hadiana Ahmad
Siti Hadiana Ahmad
Investor Relations Financial Analyst

Siti Hadiana Ahmad is an ACCA chartered accountant and accountancy bachelor holder with experience in insurance and financial sectors in Dublin prior to joining Shell in 2005. She held a number of business finance advisory roles in Downstream and IT as well as Corporate finance controller in Shell Malaysia and joined Investor Relations team in The Hague in February 2012.
Languages: English, Malay

Carlo Cumpelik
Carlo Cumpelik
Investor Relations Financial Analyst

Carlo Cumpelik joined the Investor Relations team in October 2013 and is based in The Hague. Prior to this, he held various corporate finance and business finance advisory positions in Germany and South Africa. He has a degree in industrial engineering and management, and is a Certified Management Accountant.
Languages: English, German

Roomsha Bansie
Roomsha Bansie
Investor Relations Events Organiser

Roomsha Bansie has worked for Shell since 1996. She is responsible for organizing shareholder engagements with Royal Dutch Shell management.
Languages: Dutch, English, French, German

Claudia van Bemmelen
Claudia van Bemmelen
Investor Relations Assistant

Claudia Van Bemmelen joined Shell in 1985 and is the personal assistant to JJ Traynor and Peter van Driel.
Languages: Dutch, English, German

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North America

place Holder
North America IR team members
Ken Lawrence- Vice President Investor Relations, US

Ken Lawrence
Vice President Investor Relations, North America

Ken Lawrence joined shell in 1982 as a Petroleum Engineer. He has had 20+ years of Upstream experience and has been working in Investor Relations since 2006.

North America Investor Relations team members

Jean Young - Retail Investor Relations Manager, US
Jean Young
Retail Investor Relations Manager, US

Jean Young manages Shell’s retail Investor Relations program in the United States after many years in IR at other public companies and IR agencies. Jean holds an undergraduate degree in English and Communications from the State University of New York at Albany and received an MBA in Finance from Fordham University Graduate School of Business.

Ryan Birse - Senior Investor Relations Officer, US
Ryan Birse
Senior Investor Relations Officer, US

Ryan Birse joined Shell in 1997 and is a Certified Management Accountant. He has held various finance roles in Shell including corporate head office and site operations roles in on-shore gas and heavy oil. Ryan joined Investor Relations based in Houston in 2012.

Courtney Mason, Investor Relations Officer, US
Courtney Mason
Investor Relations Officer, US

Courtney Mason, a graduate of Boston University’s School of Management, joined Shell in 2005 in New Orleans, LA. She has held a variety of finance roles supporting offshore Gulf of Mexico production, Canadian oil sands projects, and North American shale development. Courtney joined the Investor Relations team in October 2014 and is based in Houston, Tx.

Susanna Morley - Personal Assistant for VP Investor Relations, North America
Susanna Morley
Personal Assistant for VP Investor Relations, North America

Susanna is the personal assistant to Ken Lawrence.

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Investor Relations team
JJ Traynor - Executive Vice President Investor Relations

JJ Traynor
Executive Vice President Investor Relations

JJ Traynor heads up Shell’s Investor Relations team, and is based in The Hague. JJ has a PhD in geology, and has worked extensively in oil & gas exploration projects earlier in his career. Prior to joining Shell in 2005 he was Managing Director of Global Oil & Gas Research at Deutsche Bank.

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Other contact information


Royal Dutch Shell plc

Shell Centre

London SE1 7NA

United Kingdom

Registered in England and Wales

Company number 4366849

Registered with the Dutch Trade Register under number 34179503


Royal Dutch Shell plc

Carel van Bylandtlaan 30

2596 HR The Hague

The Netherlands



Aspect House

Spencer Road


West Sussex BN99 6DA

United Kingdom

Freephone 0800 169 1679 (UK only)

Tel +44 (0)121 415 7073

Fax +44 (0)190 383 3168

www.shareview.co.uk for online information about your holding. Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.


The Bank of New York Mellon

PO Box 358516

Pittsburgh, PA 15252–8516


Tel +1 888 737 2377 (North America only)

Tel +1 201 680 6825 (international)

E-mail shrrelations@bnymellon.com


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Please note that calls to Shell Investor Relations may be recorded.

The purpose of the recordings is to ensure Shell can demonstrate compliance with legal and regulatory requirements regarding disclosure of information about Shell during the calls.

The calls may contain personal data such as your voice, name and job title and will be processed in line with Shell’s Data Privacy Policy. This Privacy Policy for Investor Relations Call Recording provides you with additional information about Call Recording only.

The personal data processed by Investor Relations Call Recording will be controlled by Shell International B.V. In order to process the personal data provided and otherwise for the purposes indicated, your personal data may be disclosed to other Shell companies and to third party organizations providing administration or other services.

Shell International B.V. will ensure that your personal data is protected in accordance with the applicable Data Protection legislation. This will also be the case when data is transferred to countries outside of the European Economic Area providing a different level of (legal) protection from that offered in the European Economic Area or do not have laws to protect personal data.

If you have any questions about the call recording or wish access to your personal data, please contact the Shell webmaster.

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