The Bank of New York Mellon (BNYM). The depositary bank plays a key role in the process of issuance and cancellation of ADSs. It also maintains the ADS holder register and distributes the dividends in U.S. dollars. The Bank of New York Mellon is a DTC (Depositary Trust Company) participant as are brokers and dealers, other banks, trust companies and clearing houses.
For additional general information, please visit The Bank of New York Mellon's website at
DR Profile: Royal Dutch Shell - A Shares http://www.adrbnymellon.com/dr_profile.jsp?cusip=780259206
DR Profile: Royal Dutch Shell - B Shares http://www.adrbnymellon.com/dr_profile.jsp?cusip=780259107
Registered holders wishing to access their account with The Bank of New York Mellon (BNYM acts as both ADS depositary bank and registrar):
BNY Mellon Depositary Receipts
P.O. Box 43006
Providence, RI 02940-3006
USA
Overnight correspondence should be mailed to:
BNY Mellon Depositary Receipts
250 Royall Street
Canton, MA 02021
USA
Toll Free # for Domestic U.S. Calls:
1-888-737-2377
Number for International (outside the U.S.) Calls:
201-680-6825
Website: http://www.bnymellon.com/shareowner