Dealing services

The company has arranged for a choice of dealing services to be offered to shareholders wishing to buy or sell Royal Dutch Shell A or B shares.  Different terms and conditions of use will apply.

Equiniti Financial Services Limited offers internet and telephone dealing to shareholders resident in the UK, settling in Sterling. More information including the terms and conditions of the service can be obtained online at or by calling 08456 037 037 (UK only).

A postal dealing service is also available to shareholders. This service is designed for use by UK resident shareholders, on a trade + 2 days basis. A form together with terms and conditions can be obtained by calling 0871 384 2248 (UK only, calls cost 8p per minute plus network extras. Lines open 8.30am to 5.30pm (UK time), Monday to Friday, excluding UK public holidays) or +44 121 415 7073 from outside the UK. The form can also be downloaded from

ABN Amro Bank N.V. offers a dealing service to shareholders settling in Euros or Sterling. More information about this service and details of the rates can be obtained by calling their Amsterdam office on +31 (0) 20 3436 609 or +31 (0) 20 3436 611.

All dealing services are subject to their own specific terms and conditions of use, that are available on request from the service provider. You should check these requirements before you need to buy or sell shares.

You may buy or sell shares through other share dealing services. The information above does not constitute a recommendation by Royal Dutch Shell plc. If you are unsure about what action to take, if any, you should contact an authorised financial advisor.

Equiniti Investment Account (administered by Equiniti Financial Services Limited)

The Investment Account gives you an easy way to invest in Royal Dutch Shell plc by making regular monthly investments to purchase A or B shares. This service is only available to UK resident shareholders.

What are the main features of the Investment Account?

  • The Investment Account offers you ease of use through electronic share ownership and access to reduced dealing charges.
  • Dividends are added to your cash reserve and can be used to buy additional shares.
  • The shares are held electronically in a nominee company.
  • You will receive a statement every six months giving details of your holding and of any transactions made during the period. 
  • Payments are made by Direct Debit from your bank or building society account.
  • Any money remaining after the monthly Regular Investment, which is insufficient to buy a whole share, is added to your cash reserve.

How much does it cost?
There is no fee to open an account, annual administration fee or charge for transferring Royal Dutch Shell A or B shares into the Royal Dutch Shell Investment Account.

The commission rate for purchases starts from 0.5% of the value of the transaction with a minimum charge of £1.75 plus stamp duty reserve tax, currently at 0.5% of the value of the transaction. 

There are various options to sell and commission rates for sales start from 0.5% of the value of the transaction with a minimum charge of £5.

There is a withdrawal charge of £10.00 if you take stock out of your Investment Account

To open an account or find out more please contact us:

PO Box 4605
West Sussex
BN99 6QY

Telephone: 0845 300 0430 (UK only)

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Annual Reports and publications

The 2015 Annual Report and Form 20-F, the 2015 Sustainability Report and the 2015 Investors’ Handbook are available for online reading and as PDF downloads.