Limejump Energy Limited
Following a strategic review, Limejump is no longer offering renewals or new contracts. For customers on existing Limejump Energy Limited contracts, we will continue to support you. You can find out more below.
Limejump accounts transferring to F&S Energy
Who can I speak to if I have a question?
If you have any Limejump related queries or if you wish to make a complaint, please contact us at support@limejump.com. Our office hours are 9am – 5pm Monday to Friday. Limejump aim to provide an initial response within five working days.
Limejump Energy Limited’s energy fuel mix
(Relates to the electricity supplied in the period: 01/04/2024 to 31/03/2025).
Average UK fuel mix
The average generation mix across the UK for the same period was as follows:
| Fuel mix | Percentage |
|---|---|
| Renewables | 42.1% |
| Natural Gas | 33.3% |
| Nuclear | 16.2% |
| Coal | 5.9% |
| Other | 2.5% |
Limejump rates
Default Contract Rate
When your supply agreement comes to an end, if the contract is not renewed by the contract end date you will be charged the default contract rate until another contract is agreed. This is charged at 110% of the system buy price (SBP) plus any Taxes, duties, or levies (including VAT) that apply to the costs of processing distributing, transporting, selling, or Supplying electricity (or in any other way arise in our fulfilment of your contract).
Deemed Rates
If you are a new tenant or do not currently have a contract with us, we will be supplying you under our ‘Deemed Terms and Conditions’ until a contract is agreed upon or until the date that you switch to another supplier. Our deemed rate is charged at 120% of the system buy price (SBP) plus any Taxes, duties, or levies (including VAT) that apply to the costs of processing distributing, transporting, selling, or Supplying electricity (or in any other way arise in our fulfilment of meeting your electricity demand needs).
Additional Information
Our default and deemed rates are variable and are subject to change.
We will not ask you for a security deposit before placing your business on our default or deemed supply rates.
There is no termination fee for customers on our default or deemed supply rates.
Access Independent Advice
If you would like independent advice regarding your electricity supply contract, you can contact:
Citizens Advice consumer helpline – they can give you advice about your business’ energy contract and help you understand your rights.
For Citizen’s Advice Northern Ireland, Scotland and Wales, please initially click on the link above and then follow the respective links for each of these countries.
Business Debtline – they can give you free debt advice if you have a small business or you’re self-employed
Please email us at support@limejump.com to request a copy of our Deemed Terms and Conditions.
The system price can be found here.
Please email us at support@limejump.com if you require further assistance.
