Live virtual session
Live interviews have more stringent requirements. Customers not interested in live interviews can safely ignore this section.
HireVue uses WebRTC for conducting live interviews. WebRTC is a modern solution that provides excellent audio and video quality, lower latency, improved echo cancellation and a best-in-class experience.
At this time Microsoft Edge is not a supported browser for Live Interviews. Edge does not allow browser plugins and the Edge video implementation currently does not support WebRTC.
Headsets are recommended for all live interviews. They reduce echo and provide increased levels of clarity.
Proxies may be necessary in some networks but introduce latency which can degrade live interviews. The HireVue solution is designed to work through most proxies, but quality may be lower.
For some companies (particularly larger enterprise) it may be necessary to ‘whitelist’ servers for live interviews to resolve issues with proxies. HireVue will give out information about our media servers, and a technical contact inside of your company (for example, someone from network IT) will make it so HireVue traffic bypasses the proxy.