{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","text":"New Shell Recharge research suggests EV driver satisfaction continues to improve, while non-EV drivers remain cautious about making the switch.","links":[{"name":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","value":"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026.html"}],"date":"2026-06-29T12:30:00.000Z","tags":[{"name":"Media Relations","value":"line-of-business:corporate/media-relations"}]},"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com/_jcr_content/root/header/inherited.model.json","id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.com/"},{"name":"What we do","value":"https://www.shell.com/what-we-do.html"},{"name":"Mobility & Convenience","value":"https://www.shell.com/what-we-do/mobility.html"},{"name":"Mobility & Convenience News","value":"https://www.shell.com/what-we-do/mobility/mobility-news.html"},{"name":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","value":"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026.html"}]},"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader.Date","color":"inherited","model":{"title":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","text":"\u003Cp\u003EShell Recharge’s 9\u003Csup\u003Eth\u003C/sup\u003E global survey suggests EV drivers continue to value their experience, with saving money now a leading motivation in some markets.\u003C/p\u003E\r\n","date":"2026-06-29T12:30:00.000Z"},"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/page_header"},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/text","model":{"text":"\u003Cp\u003EThe latest annual global survey from Shell Recharge points to diverging trends in electric vehicle (EV) adoption, with existing drivers reporting improved experience while non-EV drivers remain cautious on cost and practicality.\u003C/p\u003E\n\u003Cp\u003EBased on more than 8,850 responses from EV and non-EV drivers across Europe, the US, Singapore and China, the third-party research points to rising confidence among existing EV users, contrasting with persistent caution among those yet to switch. Cost, charging access and suitability for different journeys continue to shape customer decisions.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EEV experience continues to improve\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EAmong EV drivers, the overall experience continues to improve. In Europe, 62% say they worry less about running out of charge than they did a year ago, rising to 74% in the USA. Perceptions of public charging are also improving, particularly in the USA and China, where more than seven in ten drivers report better reliability.\u003C/p\u003E\n\u003Cp\u003ECost is also becoming a more prominent driver of adoption. Saving money is now cited as the leading motivation in Europe (61%, up from 51% in 2025) and China (56%, up from 47%), while remaining consistent in the USA (59%).\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EDrivers yet to switch remain cautious\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EHowever, the findings suggest cost advantages alone are not sufficient to unlock the next phase of EV growth. Interest among non-EV drivers has plateaued in Europe (40% still say they would consider an EV) and declined in the US, where 27% now say they would consider an EV, down from 31% in 2025 and 34% in 2024, with respondents continuing to highlight concerns around charging access and convenience.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EDavid Bunch, Executive Vice President, Shell Mobility & Convenience, said:\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E“The research backs up what we see day to day in our business: not everyone is moving at the same pace. Many drivers are mixing EVs with traditional cars, or looking to hybrids as a stepping stone, and price plays a big role in those decisions.”\u003C/p\u003E\n\u003Cp\u003EThe findings suggest many drivers are considering a wider range of options. In Europe and the US, non-EV drivers are more likely to consider a plug-in hybrid (PHEV) than a fully battery electric vehicle (BEV) as their next car. Around half of respondents across Europe, the US and China say PHEVs could continue to play a role in reducing emissions over time.\u003C/p\u003E\n\u003Cp\u003EUsage patterns among EV owners also reflect this shift. Globally, around one-third report owning both an EV and an internal combustion engine (ICE) vehicle, with ICE vehicles still commonly used for longer journeys in Europe and the US.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EMixed energy system likely to persist\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe findings point towards a continued role for multiple energy solutions in the transition – with forecourts needing to provide a range of options for customers. Awareness of lower-carbon fuels – such as renewable diesel and renewable petrol – remains relatively low in Europe and the US, with more than one-third of respondents unfamiliar with these alternatives.\u003C/p\u003E\n\u003Cp\u003EHowever, where awareness does exist, drivers increasingly see these fuels as complementary to electrification. Between a quarter of European EV drivers and four in ten US EV drivers say their availability could influence decisions such as choosing a hybrid vehicle or retaining a conventional vehicle for longer.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003EBunch continued:\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E“To cut emissions, we’ll need to support EVs alongside a broader mix of lower‑emission options. The research also highlights the importance of policies that enable a range of technologies to develop, while reflecting what customers want, what they can afford, and what’s happening locally. There isn’t going to be a one‑size‑fits‑all answer.”\u003C/p\u003E\n\u003Ch3\u003ENotes to editors:\u003C/h3\u003E\n\u003Cul\u003E\n\u003Cli\u003EShell’s EV charging network comprises more than 85,000 charge points across the globe.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch3\u003EAbout the research:\u003C/h3\u003E\n\u003Cul\u003E\n\u003Cli\u003EInterviews for the 2026 Shell Recharge Driver Survey were conducted between April 7\u003Csup\u003Eth\u003C/sup\u003E to May 18\u003Csup\u003Eth\u003C/sup\u003E, 2026, using an online survey with our third-party research partner Radius.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cul\u003E\n\u003Cli\u003E8,850 respondents across 9 markets including the core markets of:\u003Cul\u003E\n\u003Cli\u003EUSA – 1,000 EV & 500 non-EV\u003C/li\u003E\n\u003Cli\u003EChina – 1,000 EV & 500 non-EV\u003C/li\u003E\n\u003Cli\u003ESingapore – 200 EV & 200 non-EV\u003C/li\u003E\n\u003Cli\u003EEurope (comprised of the UK 1,000 EV & 500 non-EV, Germany 1,000 EV & 500 non-EV, and Netherlands 500 EV & 500 non-EV)\u003C/li\u003E\n\u003Cli\u003EFour additional markets (Morocco, Australia, Greece and Denmark that were not contained in the global findings).\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Ca href=\"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/_jcr_content/root/main/section_copy_copy/text.multi.stream/1782399855000/988dd594e859beb320da587d5dd4cdf8889118ac/shell-recharge-driver-survey-2026.pdf\" target=\"_blank\"\u003EClick here to see the full report.\u003C/a\u003E\u003C/p\u003E\n"}},{"organism":"Container","children":[{"organism":"CallToAction.Stacked","color":"brand1","children":[{"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/simple_copy_copy/call_to_action_copy/links","model":{}}],"colspan":5,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/simple_copy_copy/call_to_action_copy","model":{"links":[{"name":"Sign up for email news alerts","value":"https://www.shell.com/news-and-insights/newsroom/email-alerts.html","icon":"/content/dam/shell/icons/global/technology/mail-closed-hollow.svg"}]}},{"organism":"Container.List","children":[{"organism":"ListItem","color":"inherited","id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/simple_copy_copy/list_copy_copy_copy_/list_item_copy_copy_","model":{"title":"Enquiries","text":"\u003Cp\u003EUK / International Media Relations:\u003Cbr\u003E\r\n+44 20 7934 5550\u003C/p\u003E\r\n\u003Cp\u003EAmericas Media Relations: \u003Cbr\u003E\r\n\u003Cb\u003E\u003Ca href=\"https://www.shell.us/about-us/news-and-insights/media/submit-an-inquiry.html\" target=\"_self\"\u003EContact Shell US Media Team\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAsia Pacific Media Relations: \u003Cbr\u003E\r\n\u003Cb\u003E\u003Ca href=\"mailto:apac-media@shell.com\"\u003Eapac-media@shell.com\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EMiddle East and North Africa Media Relations: \u003Cbr\u003E\r\n\u003Cb\u003E\u003Ca href=\"mailto:DUB-CNF-MENA-Media-Relations@shell.com\"\u003EDUB-CNF-MENA-Media-Relations@shell.com\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n","links":[{"icon":"/content/dam/shell/icons/global/legacy/connectivity-phone.svg"}]}}],"colspan":4,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/simple_copy_copy/list_copy_copy_copy_","model":{}}],"colspan":4,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/simple_copy_copy","model":{}},{"organism":"Container.List","children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/list/list_item_copy","model":{"title":"Cautionary Note","text":"\u003Cp\u003EThe companies in which Shell plc directly and indirectly owns investments are separate legal entities. In this content “Shell”, “Shell Group” and “Group” are sometimes used for convenience to reference Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this content refer to entities over which Shell plc either directly or indirectly has control. The terms “joint venture”, “joint operations”, “joint arrangements”, and “associates” may also be used to refer to a commercial arrangement in which Shell has a direct or indirect ownership interest with one or more parties. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EForward-Looking statements\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EThis content contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. 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Neither Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this content.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EShell’s net carbon intensity\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAlso, in this content we may refer to Shell’s “net carbon intensity” (NCI), which includes Shell’s carbon emissions from the production of our energy products, our suppliers’ carbon emissions in supplying energy for that production and our customers’ carbon emissions associated with their use of the energy products we sell. Shell’s NCI also includes the emissions associated with the production and use of energy products produced by others which Shell purchases for resale. Shell only controls its own emissions. The use of the terms Shell’s “net carbon intensity” or NCI is for convenience only and not intended to suggest these emissions are those of Shell plc or its subsidiaries.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EShell’s net-zero emissions target\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EShell’s operating plan and outlook are forecasted for a three-year period and ten-year period, respectively, and are updated every year. They reflect the current economic environment and what we can reasonably expect to see over the next three and ten years. Accordingly, the outlook reflects our combined Scope 1 and 2 target, NCI target and our oil products ambition over the next ten years. However, Shell’s operating plan and outlook cannot reflect our 2050 net-zero emissions target, as this target is outside our planning period. Such future operating plans and outlooks could include changes to our portfolio, efficiency improvements and the use of carbon capture and storage and carbon credits. In the future, as society moves towards net-zero emissions, we expect Shell’s operating plans and outlooks to reflect this movement. However, if society is not net zero in 2050, as of today, there would be significant risk that Shell may not meet this target.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EForward-Looking non-GAAP measures\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EThis content may contain certain forward-looking non-GAAP measures such as free cash flow and underlying operating expenses. We are unable to provide a reconciliation of these forward-looking non-GAAP measures to the most comparable GAAP financial measures because certain information needed to reconcile those non-GAAP measures to the most comparable GAAP financial measures is dependent on future events some of which are outside the control of Shell, such as oil and gas prices, interest rates and exchange rates. Moreover, estimating such GAAP measures with the required precision necessary to provide a meaningful reconciliation is extremely difficult and could not be accomplished without unreasonable effort. Non-GAAP measures in respect of future periods which cannot be reconciled to the most comparable GAAP financial measure are calculated in a manner which is consistent with the accounting policies applied in Shell plc’s consolidated financial statements.\u003C/p\u003E\r\n\u003Cp\u003EThe contents of websites referred to in this content do not form part of this content.\u003C/p\u003E\r\n\u003Cp\u003EWe may have used certain terms, such as resources, in this content that the United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website \u003Ca href=\"https://www.sec.gov/\" target=\"_blank\"\u003Ewww.sec.gov\u003C/a\u003E\u003C/p\u003E\r\n"}}],"colspan":8,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy/list","model":{}}],"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_copy_copy","model":{}},{"organism":"Container.Section","color":"brand2-subtle","children":[{"organism":"PromoCard","color":"brand2","colstart":4,"colspan":6,"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_1120528109_c/promo_copy_903269583","model":{"title":"EV Charging","text":"\u003Cp\u003EShell is working to meet the charging needs of electric vehicle drivers – at home, at work or on the road.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n","links":[{"value":"https://www.shell.com/what-we-do/mobility/electric-vehicle-charging.html"}],"image":{"src":"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/_jcr_content/root/main/section_1120528109_c/promo_copy_903269583.shellimg.jpeg/1687455747935/car-fueling.jpeg","alt":"Car Fueling","width":1136,"height":640}}}],"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main/section_1120528109_c","model":{"title":"YOU MAY ALSO BE INTERESTED IN"}}],"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.com/"},{"name":"What we do","value":"https://www.shell.com/what-we-do.html"},{"name":"Mobility & Convenience","value":"https://www.shell.com/what-we-do/mobility.html"},{"name":"Mobility & Convenience News","value":"https://www.shell.com/what-we-do/mobility/mobility-news.html"},{"name":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","value":"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026.html"}]},"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.com/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious","text":"New Shell Recharge research suggests EV driver satisfaction continues to improve, while non-EV drivers remain cautious about making the switch.","date":"2026-06-29T12:30:00.000Z","links":[{"name":"canonical","value":"https://www.shell.com/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026.html"},{"name":"errorUrl","value":"https://www.shell.com/error.html"},{"name":"hierarchy","value":"en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026"},{"name":"homeTitle","value":"Shell Global"},{"name":"homeUrl","value":"https://www.shell.com/"},{"name":"locale","value":"en-GB"},{"name":"title","value":"Shell survey shows EV experience improving, but drivers yet to switch remain cautious | Shell Global"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/corporate/global/en_gb/what-we-do/mobility/mobility-news/shell-recharge-driver-survey-2026"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell global website.\r\n\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. 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