Please read all the notes below before submitting your question.

When submitting a question, please start your email as follows:

Please title your email in the subject line using the word AGM and one of the themes listed below. For example. AGM – ANNUAL REPORT AND ACCOUNTS

  • ANNUAL REPORT AND ACCOUNTS
  • AUDIT AND/OR AUDITORS
  • COVID – 19
  • DOWNSTREAM
  • ENVIRONMENT AND SUSTAINABILITY
  • DIRECTOR APPOINTMENT
  • GENERAL SHAREHOLDER MATTER
  • INTEGRATED GAS, CHEMICALS & OIL PRODUCTS
  • NEW ENERGIES
  • REMUNERATION REPORT/POLICY
  • SHARE BUYBACK AND DIVIDEND
  • SHAREHOLDER RESOLUTION
  • UPSTREAM
  • OTHER

Include your full name:
State that you are a Shareholder (or legal representative):
Shareholder Reference Number (if you have one): this can be found on forms of proxy, dividend stationery and on share certificates.

  • Questions should be limited to no more than 280 characters;
  • Questions can be submitted in both English and in Dutch;
  • Questions should relate to the business of the meeting, as outlined in the Notice of Meeting;
  • Relevant questions will be grouped by theme and responses provided, in this section of the website, to the most frequently asked questions (responses will not be provided to questions which do not relate to the business of the meeting; that we determine require the disclosure of confidential information; are already answered on our website or which are otherwise vexatious or undesirable to the interests of the Company to answer);
  • Shell reserves the right to only answer questions from shareholders or those otherwise legally permitted to raise questions at the Shell Annual General Meeting;
  • To provide shareholders and their intermediaries time to consider the responses to questions ahead of the various intermediary voting deadlines, please submit questions by May 1, 2020. Responses to relevant questions submitted by May 1, 2020 will be provided by May 8, 2020. Responses to relevant questions submitted after May 1, 2020, but before May 13, 2020, will be added to our website as soon as practicable ahead of May 15, 2020 (being the last date for submitting votes by proxy); 
  • Some, but not all, questions may receive individual responses; and
  • A copy of the company’s Privacy Notices privacy policy can be found at www.shell.com/privacy