
Digitalisation in action
Digital technologies are improving the experience of our customers and making Shell a more efficient business.
Digitalisation case study in contracting & procurement
Title: Digitalisation case study in contracting & procurement
Duration: 1:12 minutes
Description:
A case study showing how Shell in using digitalisation to improve the efficiency and speed of its contracting and procurement systems. The internal processes and systems by which Shell procures supplies for its operations are being digitalised for a few good reasons: to automate transactions; to keep track of materials and equipment in real time; and to extract even greater efficiencies from the supply chain through the sophisticated analysis of the torrents of data that have now become available. Shell is doing this by integrating a commercial cloud-based solution with its SAP enterprise resource planning (ERP) systems. In one fell swoop, a single application replaced 14 separate applications.
[Text displays]
Digitising Supply Chains
Getting people within Shell to be able to procure at work as easy as they do from home, that’s a big deal for us.
SHARP Shell Ariba Procurement is a project to digitalise the core of contract procurement making things simple, making them fast, making them highly effective.
Simplification has been a key driver here with SHARP Ariba. We have been able to replace 14 legacy systems, we can now switch off.
Managing a contract, electronically transacting with our suppliers. By simplifying, by digitising by automating what we do – enable our colleagues to power progress together.
By leveraging the efficiencies that Ariba gives us we can be quicker and we can be more agile so that we are the most competitive supply chain in the future.
From the biggest companies in the world, to a single person with a great idea – Digitalisation can bring that together and allow us all to benefit from it.
We can be the best in the world at this.
Shell RechargePlus
Title: 5019P Shell - Case Study - EV CHARGING - ENG SUBS
Duration: 1:14 minutes
Description:
A case study showing how Shell is using digitalisation to make Electric Vehicle charging more efficient.
5019P Shell - Case Study - EV CHARGING - ENG SUBS Transcript
[Background music plays]
The Sound of Shell adaptation.
[Text displays]
Powering EV Growth
[Video footage]
Time lapse footage from a bird’s eye view of busy traffic at a city intersection.
Interview with Angie Boakes
[Title]
E Mobility Manager
[Angie Boakes]
The future shift to electric vehicles is pretty clear.
[Video footage]
Time lapse footage from a bird’s eye view of traffic on a multi-lane highway. This cuts to a closer high angle view of several lanes of traffic on a highway.
[Angie Boakes]
Shell is launching our RechargePlus solution, and it’s all about really how you optimize charging for their electric vehicle.
[Text displays]
Angie Boakes E Mobility Manager
[Video footage and animated sequence]
Mid-view footage of Angie Boakes standing in one corner of a room, speaking to an off-camera interviewer; the walls that form the background are papered in a modern-style collage wallpaper featuring fragments of images and words, and a screen displays against the wall at frame left. Low angle footage of a woman opening the door of a yellow electric vehicle and stepping out. Low angle close-up of a hand taking the EV charging plug out from the Shell banded RechargePlus charging point. Tracking footage of the women taking the charging plug over to her car and plugging it into the socket. As she does so, white line animated graphics and text appear on screen alongside the charging socket and at frame right to indicate the charging battery.
Interview with Phillip Villagomez
[Title]
Business Development Electric Mobility
[Phillip Villagomez]
Our optimization algorithm is pretty smart, that it moves the charge to a time when solar or wind are at their highest and prices are at their lowest, therefore helping the environment and the driver save money as well.
[Video footage and animated sequence]
Tracking point of view footage, as from a driver’s perspective, of the view through a car’s windscreen, seen over the dashboard. White line animated graphics display against the windscreen to indicate battery levels and usage.
[Text displays]
Phillip Villagomez Business Development Electric Mobility
[Video footage]
Close-up footage of Phillip Villagomez, speaking to an off-camera interviewer. Low angle footage of Phillip and two men seated and engaged in discussion in a meeting room, open laptops and documents on the table between them. This cuts to panning footage of the same scene, followed by a high angle pan of the table and Phillip’s hand as he writes notes on a writing tablet.
Interview with Angie Boakes continued
[Angie Boakes]
And what we need them to do is basically use our app to therefore tell us what time they need to depart and roughly how many miles or how much energy they need by the end of the day, and then we will do the rest.
[Video footage and animated sequence]
Mid-view footage of Angie Boakes standing, as before, against wall-papered walls and speaking to an off-camera interviewer. High angle tilting footage of a woman tapping on her smartphone screen while standing alongside her car. Close-up of the woman’s smartphone screen displaying the “setup charge” steps on the app, with the woman’s finger tapping on the “Confirm” button. Reverse view close-up footage of the smartphone held in the woman’s hands; white line animated graphics of the car, its battery and other statistics display at frame-left alongside the smartphone, indicating charging or energy requirements. Mid-view footage of Angie Boakes standing, as before, against wall-papered walls and speaking to an off-camera interviewer.
Interview with Dana Madrid
[Title]
RechargePlus User
[Dana Madrid]
RechargePlus has given me the freedom and the peace of mind to park, plug in…
[Video footage and animated sequence]
Tracking high angle footage of Dana Madrid driving a yellow electric vehicle past other cars parked in a parking area. High angle footage of Dana taking an EV charging plug out from a Shell banded RechargePlus charging point. Side view footage of Dana standing beside her car and plugging the charging plug into her car’s charging socket.
[Dana Madrid]
And I’m charged, and I don’t have to come back out.
[Text displays]
Dana Madrid RechargePlus User
[Video footage]
High angle close-up of Dana speaking to an off-camera interviewer, her car and others seen in the out-of-focus background.
Interview with Phillip Villagomez continued
[Phillip Villagomez]
We are helping people save money. Not only the drivers, but also the site host and building owners.
[Video footage]
Low angle view of sunlight through leaves of tree. Close-up in profile of hands on a steering wheel, as scenery passes through the driver’s window beyond. Mid view footage of Phillip Villagomez, speaking to an off-camera interviewer, seen against the background of a meeting room, a long table surrounded by chairs behind him.
[Phillip Villagomez]
If you have a bank of ten chargers, you don’t want ten drivers plugging in at the same time. This causes expensive demand charges and also puts a strain on the grid.
[Video footage]
Close-up of running command prompt white lines on a black screen. Low angle footage of two young men standing alongside two RechargePlus charging points in an office environment; a computer screen above one of the charging points displays white lines on a black screen – both men’s attention is on the smartphone held in one of the men’s hands. Close-up of hands plugging a charging plug into a socket mechanism that is on the floor. Mid view footage of Phillip Villagomez, speaking to an off-camera interviewer, seen against the background of a meeting room, a long table surrounded by chairs behind him.
Interview with Angie Boakes continued
[Angie Boakes]
We’re helping them to switch to zero emission vehicles, helping the grid to have more renewables on the system. It’s more, cleaner energy.
[Video footage]
Mid-view footage of Angie Boakes standing, as before, against wall-papered walls and speaking to an off-camera interviewer. Close-up of Angie as she speaks to the off-camera interviewer, then cutting back to the mid-view angle, as before.
[Graphic]
Centre-framed Shell Pecten on a white background. Fade to black.
Predictive Maintenance Digitalisation case study
Title: 5019P Shell – Case Study – Predictive Maintenance – ENG SUBS
Duration: 1:39 minutes
Description:
Shell staff talk about predictive maintenance as a way to leverage technologies to forecast issues and predict failures before they arise. Unable to find an off-the-shelf solution, they built one themselves and now have 24/7 coverage. The model is now being replicated in other facilities and offers good insight, as well as allowing engineers more time to do engineering work instead of analysing mountains of data.
5019P Shell – Case Study – Predictive Maintenance – ENG SUBS Transcript
[Background music plays]
Instrumental music with synthesised effects
[Video footage]
Upward-looking shot of plant chimneys set against a sunny blue sky. Text appears on-screen as displayed below.
[Text displays]
PREDICTIVE MAINTENANCE
[Video footage]
Low-angled shot of Claudia Zuluaga Giraldo and Sander Buhling wearing protective gear walking at a Shell site.
Interview with Sankesh Sundareshwar
[Text displays]
SANKESH SUNDARESHWAR
SENIOR PROCESS ENGINEER, SHEARWATER
Sankesh Sundareshwar
Predictive maintenance is leveraging the technologies we have today to forecast issues before they can arise.
[Video footage]
Close-up of Sankesh speaking to off-screen interviewer at an office location. Footage of Sander and Claudia and another staff member walking past a series of pipes towards a staircase. Close-up of Sander and Claudia talking while Sander points at a piece of equipment.
Interview with Arnold Hes
[Text displays]
ARNOLD HES
INSTRUMENT ENGINEERING TEAM LEAD, PERNIS
Arnold Hes
We have to keep our plants running and our biggest problem is when the plants trip due to equipment failures.
[Video footage]
Close-up of Arnold Hes sat speaking to off-screen interviewer at an interior location. Slow motion, low-angled shot of Claudia and Sander talking while Sander looks at a document he’s holding. Back to Arnold speaking to off-screen interviewer.
Arnold Hes
If we can predict that, then we can prevent these failures and save the company a lot of money.
Interview with Claudia Zuluaga Giraldo
[Text displays]
CLAUDIA ZULUAGA GIRALDO
PRINCIPAL DIGITAL PRODUCT MANAGER
Claudia Zuluaga Giraldo
The more stable operations, the more energy efficiency we are able to obtain, the less emissions we generate.
[Video footage]
Close-up of Claudia speaking to off-screen interviewer at an interior location. Shot of several people sat around a table in a conference room as a lady at the front is presenting by a flipchart. Close-up of Claudia’s hands gesticulating. Shot of Claudia presenting in the conference room, the agenda displayed on a large screen behind her. A white grid and coloured bar graph is superimposed on-screen to the right. Back to close-up of Sankesh speaking to off-screen interviewer.
Sankesh Sundareshwar
We looked outside quite extensively if anyone else had a product that we could just take off the shelf and we couldn’t find anything that useful to us, so we decided to build it.
[Video footage]
Shot of Kenneth Innes and a male colleague standing by a desk with two rows of monitors as his colleague points to one of the monitors. An out-of-focus hand points to a screen with red and green markers. Close-up of Kenneth Innes speaking to off-screen interviewer at an interior location.
Interview with Kenneth Innes
[Text displays]
KENNETH INNES
SHEARWATER MANAGER
Kenneth Innes
Before we developed these systems, our people spent a lot of time analysing mountains of data which was very labour intensive.
[Video footage]
Shot of Kenneth standing by a row of monitors listening to a male colleague sat down talking. Close-up of Kenneth nodding. Close-up of Neil Forbes speaking to off-screen interviewer at an interior location.
Interview with Neil Forbes
[Text displays]
NEIL FORBES
OPERATIONS SUPPORT, SHEARWATER
Neil Forbes
Instead of that being reactive, we’re now proactively going out fixing issues before they become a bigger problem.
[Video footage]
Shot of a walking Neil, Sankesh and a female colleague on the office floor. Shot of Neil and Sankesh with their backs to the camera as they video conference with a colleague who we can see on-screen.
[Sankesh Voiceover]
The big benefits of this programme is 24/7 coverage.
[Video footage]
Close-up of Sankesh talking. Close-up of a screen showing Sankesh and Neil standing on the work floor as they continue to video conference.
[Sankesh Voiceover]
It looks at about 300 system parameters all the time. Human beings can’t do this kind of thing.
[Video footage]
Back to shot of Kenneth and his colleague discussing by the row of monitors, the out-of-focus hand pointing to a screen with red and green markers, and the shot of Kenneth standing by a row of monitors listening to a male colleague sat down talking. Back to Sankesh speaking to off-screen interviewer.
Sankesh Sundareshwar
Now we’ve got to think globally and think about replication and replication at pace.
[Video footage]
Wide-angled shot of Neil and Sankesh standing in an office room as Sankesh points to a poster titled TAR. Close-up of Neil listening as an out-of-focus Sankesh continues talking. Close-up of Sankesh talking and pointing to the poster. Low-angled shot of a man sat at a desk with a double row of monitors. A series of screens are superimposed in white depicting bar graphs and other charts.
[Arnold Hes Voiceover]
We were able to use and replicate that model in our facilities and gave us a good insight in how our valves are behaving.
[Video footage]
Shot of two men, their backs to the camera, looking at a double row of monitors at an interior location. A series of screens are superimposed in white of further pie charts and bar graphs at the top.
[Sankesh Sundareshwar Voiceover]
This technology is going to make us better engineers because we have more time to do engineering work to prevent systems going offline.
[Video footage]
Close-up of data on a screen. An out-of-focus hands points at a cluster of coloured dots on a screen. Close-up of Arnold. Shot of a hand pointing at a screen displaying a line graph. Close-up of Sander Buhling speaking to off-screen interviewer set against a white background.
Interview with Sander Buhling
[Text displays]
SANDER BUHLING
INSTRUMENT PROJECT ENGINEER, PERNIS
Sander Buhling
I think the major change, it’s not really the prediction; it’s the scale-able part of this project.
[Video footage]
Still-frame of an electrical piece of equipment. A series of round diagrams are superimposed in white on-screen right displaying percentages of productivity, efficiency and system capacity. Zoom in on the productivity diagram as the percentage increases to 100%.
[Sander Buhling Voiceover]
You build a solution for 16 valves; it has the potential to increase for all valves within Shell.
[Video footage]
Slow-motion footage of Sander and Claudia sat at a desk as Claudia explains and gesticulates. Shot of Claudia’s handing pointing to an out-of-focus row of monitors. Slow-motion footage of Sander talking as Claudia listens. Back to close-up of Sander speaking to off-screen interviewer.
Sander Buhling
Why not, yes, use it on everything we have?
[Graphic]
Shell Pecten centred on a white background.
LNG Shipping Digitalisation case study
Title: 5019P Shell - Case Study - LNG Charging - ENG SUBS
Duration: 1:13 minutes
Description:
A case study showing how Shell is using digitalisation to improve the efficiency and lower the emissions of its’ fleet of LNG tankers.
5019P Shell - Case Study - LNG Charging - ENG SUBS Transcript
[Background music plays]
The Sound of Shell adaptation.
[Text displays]
Optimising Shipping
[Video footage]
Bird’s eye view of a vessel in silhouette on a vast glistening ocean.
Interview with Paul McStay
[Title]
LNG Fleet Performance Manager
[Paul McStay]
Shell has an ambition to drive down its carbon footprint. And within shipping and maritime, our vision is very much aligned with that.
[Video footage]
Panning footage of Paul McStay talking with colleagues, standing at a bank of large screens on a wall which display animated charts and data. Slow motion close up of Paul, in profile, speaking to his colleagues, one hand pointing to the screens in front of them. Front on close-up of Paul speaking to the off-camera interviewer, seen against the out-of-focus background of an office.
Interview with Samantha Lehel
[Title]
LNG Commercial Freight Operator
[Samantha Lehel]
The LNG Shipping accelerator essentially consolidates loads of information in one place.
[Text displays]
Samantha Lehel LNG Commercial Freight Operator
[Video footage]
Mid-view footage of Samantha speaking to the off-camera interviewer, seated on an oval table in a meeting room.
[Samantha Lehel]
So that instead of having to consult various different resources for each one of my vessels, I can see everything immediately.
[Video footage]
Tilting reverse view footage of Samantha seated at her desk, looking at the screens in front of her. Close-up of Samantha seated at her desk, her focus on the screens in front of her. Close-up of shaded graphics and data on a screen. Slow motion panning footage of Samantha’s desk surface, coming to rest on a close-up of her hand on her keyboard.
[Samantha Lehel]
The real value is, sort of, the time savings for myself as an operator, but also the level of accuracy and efficiency that that affords our business.
[Video footage]
Mid-view footage of Samantha speaking to the off-camera interviewer, seated at the edge of an oval table in a meeting room. Close-up of Samantha speaking to the off-camera interviewer.
Interview with Paul McStay continued
[Paul McStay]
What this allows us to do is see data live and in real time and therefore be able to proactively intervene when performance starts to drop.
[Text displays]
Paul McStay LNG Fleet Performance Manager
[Video footage]
Close-up of Paul speaking to the off-camera interviewer, seen against the out-of-focus background of an office.
Interview with Grahaeme Henderson
[Title]
VP Shipping & Maritime
[Grahaeme Henderson]
If we can improve our efficiency, we can reduce the amount of time that we’re waiting at ports…
[Video footage]
Wide angle view of a vessel in port, at first blurred and then brought into focus, seen through a wire mesh fence close-up, first seen in focus and then blurred as the vessel comes into focus. Panning footage of two vessels waiting alongside one another in port, seen against a background of blue sky.
[Grahaeme Henderson]
Then we can reduce our fuel usage. And by reducing our fuel usage, we can improve our emissions.
[Text displays]
Grahaeme Henderson VP Shipping & Maritime
[Video footage]
Mid-view footage of Grahaeme speaking to the off-camera interviewer, seated at the edge of a long table in a meeting room. Close-up of Grahaeme speaking to the off-camera interviewer.
Interview with Paul McStay continued
[Paul McStay]
This project allows us to understand where our footprint is and reduce that by setting appropriate benchmarks, and therefore reductions into the future, using data as a means to enable insights that will allow the business to deliver value by driving our vessels more efficiently and enabling us to deliver more molecules of LNG to our customers.
[Video footage]
Slow motion wide footage of Paul McStay and a colleague walking up to the bank of large screens on the wall which display animated charts and data; another colleague is seated in the foreground at a workstation lined with computer screens. This cuts to slow motion mid-view footage of the two men standing at the screens and Paul turning to look behind him as he points to the screens. Slow motion high angle close-up of the colleague seated at the workstation behind as he speaks and points forward. Slow motion low angle panning close-up of Paul looking up and speaking, one hand underneath his chin. Slow motion reverse mid angle view of the two men standing at the screens, and Paul pointing to data displayed there. Mid-view footage of Paul speaking to the off-camera interviewer, seated at the edge of a long table in an office environment. Slow motion low angle close-up footage of Paul and his colleague looking upwards, first showing his colleague in focus while Paul is blurred in the foreground, then bringing Paul’s profile into focus as his colleague blurs into the background. Fade to white.
[Graphic]
Centre-framed Shell Pecten on a white background. Fade to black.
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