
Information Technology
You can be a part of the future of energy. At Shell, you power your progress as we tackle the energy challenge together.
Digitalisation and information technology are transforming our lives in ways that were unimaginable a decade ago. Digital technology is also transforming the energy industry by improving efficiency, safety and reducing emissions.
Digitalisation is a key lever to accelerate Shell's transition to being a net-zero emissions energy company by reducing our operations' carbon footprint and helping us offer low-carbon energy solutions to our customers. Shell has been a pioneer in developing and deploying digital technologies for decades, and the pace of adoption is accelerating almost exponentially. We are building in-house capability and embedding digital technologies across every aspect of our business.
We live our core values of honesty, integrity and respect, so you can work in an environment that encourages you to be the best version of yourself and respects the individual journeys that each of us will take.
Read the transcript
Read the transcript
Title: Shell Web Summit 2022: IT Careers at Shell
Duration: 02:57
Description:
Speakers from the 2022 Web Summit discuss reasons for pursuing a career at Shell, and how it can make you thrive.
Careers in Digital Technology Transcript
[Background music]
Uplifting, futuristic music.
[Visuals]
Opens with shot of Web Summit logo outside venue, followed by panning shot of people at the event.
[Visuals]
Cuts to Gerben de Jong, full frame.
[Text displays – name strap]
SVP and CIO Integrated Gas and Renewables and Energy Solutions, IDT
Gerben de Jong:
An IT career in Shell is different than other tech companies because we do have the latest technologies…
[Visuals]
Cuts away to Gerben giving a talk at the summit. Briefly cuts back to him in full frame, before cutting to montage of team members working together, and power station workers surveying the site.
Gerban de Jong:
…we do have the deep technical career paths, but at the same time, you have the ability work closely with all the businesses in Shell to thrive through the energy transition.
[Visuals]
Cuts to Mohammad Afshari, full frame.
Mohammad Afshari:
Let's work together for a better energy future.
[Visuals]
Cuts to background shot of participants at Web Summit with text overlay.
[Text displays]
Why choose a career with Information and Digital Technology at Shell?
[Visuals and animation]
Wipe transitions to Laura van Beers, full frame.
[Text displays – name strap]
Laura van Beers
IDT Chief Data Officer, Integrated Gas
Laura van Beers:
I enjoy solving complex problems with colleagues from all around the world…
[Visuals]
Cuts away to shots of an individual analysing data on a screen, and a Shell worker assessing a wind turbine site.
Laura van Beers voice-over:
I'm very passionate about the strategy that Shell has given on achieving net zero emissions, and I think that everyone in Shell is working towards that.
[Visuals]
Cuts back to Laura.
Laura van Beers:
And it doesn't matter what role you're in…
[Visuals]
Cuts away to montage of Shell recharge station, wind turbines solar panels, and two workers assessing the panels.
Laura van Beers voice-over:
… if you're in HR or if you're in a retail station, or if you're actively working on building wind or solar farms. I work with lots of operating assets and I help them to take in as much data as we can to optimise…
[Visuals]
Cuts back to Laura.
Laura van Beers:
… the processes and thereby reduce our CO2 emissions.
[Visuals]
Cuts to panning shot of the Web Summit as participants and speakers walk around the event.
[Visuals and animation]
Wipe transitions to Mohammad Afshari, full frame.
[Text displays – name strap]
Mohammad Afshari
ServiceNow, Workday and Automation Capability Center Manager
Mohammad Afshari:
My team and I support three enterprise platforms at Shell, one that supports the HR function…
[Visuals]
Cuts away to Mohammad giving a talk at the summit, before cutting back to him in full frame.
Mohammad Afshari:
… one that supports the IT function. And also we automate a lot of the manual tasks that our employees might do. There's a saying that goes by if you have happy employees, you have happy customers.
[Visuals]
Cuts away to panning shot of summit, and Mohammad talking to a participant.
Mohammad Afshari voice-over:
So my team and I support all our employees to be able to do their job successfully…
[Visuals]
Cuts back to Mohammad.
Mohammad Afshari:
… and in turn, they'll support all of our customers.
[Visuals]
Cuts to shots of audience members applauding a talk.
[Visuals]
Cuts to Rami Alieh, full frame.
[Text displays – name strap]
Rami Alieh
Mobility – Marketing, Network, B2C, E-Mobility
Rami Alieh:
At Shell, you get a broad range of opportunities and challenges where you can leverage your I.T. skills to help thrive in the energy transition.
[Visuals]
Cuts to shots of an individual being taught a new IT skill, data being analysed on a large monitor, dozens of computer screens in a control centre, and a digital model of a Shell power station.
Rami Alieh voice-over:
You get to lead the energy transition by working with people and leveraging…
[Visuals]
Cuts back to Rami.
Rami Alieh:
… data and technology.
[Visuals]
Cuts to background shot of workers analysing data on a whiteboard with text overlay.
[Text displays]
How does a career at Shell help you thrive?
[Visuals and animation]
Wipe transitions to Gerben.
Gerben de Jong:
Shell being a large energy company means two things for your career…
[Visuals]
Cuts to shots of power lines in field, the backend of a wind turbine, and a solar panel field.
Gerben de Jong voice-over:
One, you're at the heart of energy transition. Secondly, it's global and you're able to make an impact at a global scale.
[Visuals and animation]
Wipe transitions to Mohammad.
Mohammad Afshari:
I joined Shell as a fresh graduate straight out of university, and I studied electronics engineering and IT…
[Visuals]
Cuts away to shots of Mohammad talking to participants and fellow speakers at summit.
Mohammad Afshari:
…and I wanted to work in an international organisation that offers products and services to many people in the world.
[Visuals]
Cuts back to Mohammad.
And Shell was a fantastic choice because from the get go, I was able to apply my IT skills in a range of products and services that Shell actually offers.
[Visuals]
Cuts away to Mohammad holding a talk and speaking to guests.
[Visuals and animation]
Wipe transitions to Rami.
Rami Alieh:
At Shell, you get to experience the true meaning of working with people, caring for people, and delivering opportunities as one team.
[Visuals]
Cuts to shot of quote on wall, which reads: “Partnering with the technology industry for a cleaner energy future.”
[Visuals]
Cuts back to Rami.
Rami Alieh:
We come together, we learn about each other, and we work together to deliver on our commitments for the energy transition.
[Visuals]
Cuts to shots of speakers and participants observing and walking around at the event.
[Visuals]
Cuts to Laura.
Laura van Beers:
At Shell, you get to bring your authentic self to work…
[Visuals]
Cuts away to shots of workers assessing monitor and someone being handed a touchscreen tablet.
Laura van Beers voice-over:
… in order to make an impact in an organisation that aims to be one of the most diverse and inclusive organisations in the world.
[Visuals and animation]
Wipe transitions to Rami.
Rami Alieh:
Together, let’s work for a better energy future.
[Endboard with Shell logo]
Explore IT Careers at Shell
shell.com/careers
#PoweringProgress
© Shell International Limited 2022
Discover IT Jobs at Shell
Explore opportunities to take your career to the next level.
IT solutions are serving millions
At Shell, our Information Technology (IT) team works on complex challenges to power progress and deliver impact.
We do this through industry-leading delivery capability and people development centres. We have 80 million digitally connected customers, which translates to an opportunity to deliver digital transformation.
Grow your skills
For Shell, digitalisation is not just about technology. It is also our culture, people, and agile working methods. Being a part of this global team means being part of an ecosystem of external and internal stakeholders, customers, and partners. We use advanced infrastructure and partner with the world's best tech and cloud providers to accelerate and scale digitalisation across our businesses.
Partners in our energy transition
Information Technology at Shell has an ever-growing ecosystem of partnerships with industry leaders. For example, Shell has built a partnership over three decades with a strategic alliance to contribute toward a world with net-zero emissions. Together we aim to deliver new solutions to customers in support of their energy transition and carbon reduction ambitions. Shell has agreed to supply Microsoft with renewable energy, helping Microsoft to meet its commitment to 100% renewable energy by 2025.
A Global Team:
Our four IT organisational functions - Enterprise IT, Business IT, Information & Digital Engineering and Information & Digital Services and Operations within Shell work across four locations in Houston, The Hague, London, and Bangalore.
Enterprise IT

Enterprise IT owns Shell's digital technology roadmap and steers our overall IT strategy to drive business outcomes and enable efficient IT architecture, data, risk, governance, and integration. As the architects of IT solutions, we deliver Market Standard IT Platforms by maximising impact from data. In addition, we design technology solutions that help to maintain a streamlined IT architectural foundation.
Information and Digital Engineering

Information and Digital Engineering enables the creation of business-aligned skill pools and career paths that bring business and IT skills together to power progress through capability-building centres. These capability-building centres drive learning and upskilling programmes for Design Engineering, Enterprise Resource Planning, Information Data & Analytics, Project & Programme Management, Software Engineering, Transformational Change, Business Products & Platform Capability, Citizen development, Power Digital Core, as well as Strategy and Planning.
Business IT

Our business-facing IT teams lead groups of experts in our Projects and Technology, Upstream, Downstream, Integrated Gas and Renewables & Energy Solutions businesses – providing them with IT solutions that support their business objectives.
These IT business interfaces provide thought leadership by developing strategic IT plans, managing portfolios, and driving delivery. They hold end-to-end accountability for technological solutions to strengthen business portfolio health and operating strategies, employing information risk management and compliance and assurance processes. They identify, create and protect value from technology and data investments and sponsor citizen development projects to achieve outstanding business outcomes.
Information and Digital Services and Operations

This team runs the IT systems that run Shell. Shell's Information and Digital Services and Operations team's collaboration tools enable our global workforce to come together and deliver reliable, secure, and affordable IT operations that support business strategies and build easy-to-use enterprise technologies.
We build enterprise technology and operate IT for all our assets to enable people to work effectively, reliably, and securely. We create digital foundations for operating and maintaining IT systems that millions of Shell's customers and stakeholders rely on every day. In addition, we execute controls to ensure Shell's financials are trustworthy to investors and to help close books on time by detecting, managing, and reporting data and cyber incidents.
Digitalisation at Pennsylvania Chemicals
Read the transcript
Read the transcript
Title: Digitalisation at Pennsylvania Chemicals
Duration: 1:07 minutes
Description: A case study showing how Shell is using digitalisation to make construction more efficient.
[Text displays]
Construction of the Future
Interview with Ed Cadena
Technical Integration and Assurance Manager
Here at Pennsylvania Chemicals, we have the opportunity to be the plant of the future.
Continued panning aerial footage of the Pennsylvania Chemicals plant under construction.
Interview with Lauren Schwartz
Rotating Equipment Engineer
The more data we have, the smarter we have to get about managing it.
Lauren Schwartz Rotating Equipment Engineer
Interview with Ed Cadena continued
Everything at a site is located by an equipment tag.
Find’All uses that as the basis to connect all the different databases. We have complete accountability over three million documents and equipment tags on this site.
Interview with Lauren Schwartz continued
Now, I can go to the tag number for my equipment and immediately find exactly what I’m looking for.
Interview with Alejandro de Jong
Digital Twin uses drones to take construction project snapshots on a weekly basis.
High angle close-up of a drone carrying case being opened and the drone being lifted out. Low angle footage of a construction worker onsite placing the drone on a mini helipad on the ground. Low angle close-up of the drone controls held by the worker. Close-up of the camera attached to the drone swivelling above the mini helipad. Wide view of the drone lifting off the mini helipad.
And from these images, we create accurate 3D models of the entire construction site.
Interview with James Bouanchaud
CML Structural Engineer
This enables me to get a top-down view, to quickly determine what we need to do. It’s very effective.
Interview with Ed Cadena continued
Any reduction in time will mean literally waiting time that we’ll avoid, and we have a safer
Predictive Maintenance Digitalisation case study
Read the transcript
Read the transcript
Title: Predictive Maintenance
Duration: 1:39 minutes
Description:
Shell staff talk about predictive maintenance as a way to leverage technologies to forecast issues and predict failures before they arise. Unable to find an off-the-shelf solution, they built one themselves and now have 24/7 coverage. The model is now being replicated in other facilities and offers good insight, as well as allowing engineers more time to do engineering work instead of analysing mountains of data.
[Text displays]
PREDICTIVE MAINTENANCE
Interview with Sankesh Sundareshwar
Senior Process Engineer, Shearwater
Sankesh Sundareshwar
Predictive maintenance is leveraging the technologies we have today to forecast issues before they can arise.
Interview with Arnold Hes
Instrument Engineering Team Lead, Pernis
Arnold Hes
We have to keep our plants running and our biggest problem is when the plants trip due to equipment failures.
If we can predict that, then we can prevent these failures and save the company a lot of money.
Interview with Claudia Zuluaga Giraldo
Principal Digital Product Manager
The more stable operations, the more energy efficiency we are able to obtain, the less emissions we generate.
Sankesh Sundareshwar
We looked outside quite extensively if anyone else had a product that we could just take off the shelf and we couldn’t find anything that useful to us, so we decided to build it.
Interview with Kenneth Innes
Shearwater Manager
Before we developed these systems, our people spent a lot of time analysing mountains of data which was very labour intensive.
[Video footage]
Shot of Kenneth standing by a row of monitors listening to a male colleague sat down talking. Close-up of Kenneth nodding. Close-up of Neil Forbes speaking to off-screen interviewer at an interior location.
Interview with Neil Forbes
Operations Support, Shearwater
Instead of that being reactive, we’re now proactively going out fixing issues before they become a bigger problem.
[Sankesh Voiceover]
The big benefits of this programme is 24/7 coverage.
It looks at about 300 system parameters all the time. Human beings can’t do this kind of thing.
Now we’ve got to think globally and think about replication and replication at pace.
[Arnold Hes Voiceover]
We were able to use and replicate that model in our facilities and gave us a good insight in how our valves are behaving.
[Sankesh Sundareshwar Voiceover]
This technology is going to make us better engineers because we have more time to do engineering work to prevent systems going offline.
Interview with Sander Buhling
Instrument Project Engineer, Pernis
I think the major change, it’s not really the prediction; it’s the scale-able part of this project.
You build a solution for 16 valves; it has the potential to increase for all valves within Shell.
Why not, yes, use it on everything we have?
LNG Shipping Digitalisation case study
Read the transcript
Read the transcript
Title: LNG Shipping Digitalisation case study
Duration: 1:13 minutes
Description:
A case study showing how Shell is using digitalisation to improve the efficiency and lower the emissions of its’ fleet of LNG tankers.
[Text displays]
Optimising Shipping
Interview with Paul McStay
LNG Fleet Performance Manager
[Paul McStay]
Shell has an ambition to drive down its carbon footprint. And within shipping and maritime, our vision is very much aligned with that.
Interview with Samantha Lehel
LNG Commercial Freight Operator
[Samantha Lehel]
The LNG Shipping accelerator essentially consolidates loads of information in one place.
So that instead of having to consult various different resources for each one of my vessels, I can see everything immediately.
The real value is, sort of, the time savings for myself as an operator, but also the level of accuracy and efficiency that that affords our business.
[Paul McStay]
What this allows us to do is see data live and in real time and therefore be able to proactively intervene when performance starts to drop.
Interview with Grahaeme Henderson
VP Shipping & Maritime
[Grahaeme Henderson]
If we can improve our efficiency, we can reduce the amount of time that we’re waiting at ports…
Then we can reduce our fuel usage. And by reducing our fuel usage, we can improve our emissions.
[Paul McStay]
This project allows us to understand where our footprint is and reduce that by setting appropriate benchmarks, and therefore reductions into the future, using data as a means to enable insights that will allow the business to deliver value by driving our vessels more efficiently and enabling us to deliver more molecules of LNG to our customers.