{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","color":"brand1-solid","model":{"title":"HireVue technical specifications","text":"\u003Cp\u003ETechnical requirements and general advice to consider prior to your Shell interview.\u003C/p\u003E\r\n","links":[{"name":"HireVue technical specifications","value":"https://www.shell.com/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications.html"}]},"id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/metadata"},{"organism":"ContentOwner","color":"brand1-solid","model":{},"id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com/_jcr_content/root/header/inherited.model.json","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.com/"},{"name":"Careers at Shell","value":"https://www.shell.com/careers.html"},{"name":"About Working at Shell","value":"https://www.shell.com/careers/about-careers-at-shell.html"},{"name":"Our business at a glance","value":"https://www.shell.com/careers/about-careers-at-shell/our-business-at-a-glance.html"},{"name":"Shell Business Operations","value":"https://www.shell.com/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations.html"},{"name":"HireVue technical specifications","value":"https://www.shell.com/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications.html"}]},"id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"brand2","model":{"title":"HireVue technical specifications","text":"\u003Cp\u003ELearn more about the various steps and processes involved when applying for a position at Shell, and discover the technical requirements necessary to participate in an interview.\u003C/p\u003E\r\n\r\n\r\n"},"id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/item"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text","model":{"text":"\u003Cp\u003EBefore taking any online interview during the application process, it is important to ensure that both your desktop/mobile device and your internet speed meet minimum requirements. Please refer to the following guide to ensure an optimal experience.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_225924913","model":{"title":"General requirements","text":"\u003Cp\u003EThese requirements apply to all users of the system:\u003C/p\u003E\r\n\u003Col\u003E\r\n\u003Cli\u003EInternet connection\u003C/li\u003E\r\n\u003Cli\u003EOperating system – Windows 7+ or OS X 10.9+\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EBrowser – Chrome (latest), Firefox (latest), Internet Explorer 11+, or Safari 9+\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EAdobe Flash Player version 11.6 or higher (unless using Chrome)\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EMachine processor – minimum 1 GHz (2.0 GHz recommended)\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003ERAM – 1GB RAM minimum\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EFunctional microphone and speakers\u003C/li\u003E\r\n\u003Cli\u003ETake the assessment in Google Chrome\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003ERecommended bandwidth should be 350 kb/s, minimum available bandwidth should be 100 kb/s\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003Cp\u003E\u003Ci\u003ENote: HireVue ended support for Internet Explorer 10 on December 7th\u003C/i\u003E\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header","model":{"text":"\u003Ch2\u003ELive virtual session\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_1341762434","model":{"text":"\u003Cp\u003ELive interviews have more stringent requirements. Customers not interested in live interviews can safely ignore this section.\u003C/p\u003E\r\n\u003Cp\u003EHireVue uses WebRTC for conducting live interviews. WebRTC is a modern solution that provides excellent audio and video quality, lower latency, improved echo cancellation and a best-in-class experience.\u003C/p\u003E\r\n\u003Cp\u003EAt this time Microsoft Edge is not a supported browser for Live Interviews. Edge does not allow browser plugins and the Edge video implementation currently does not support WebRTC.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header_231682609","model":{"text":"\u003Ch2\u003EHeadsets\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_1962201049","model":{"text":"\u003Cp\u003EHeadsets are recommended for all live interviews. They reduce echo and provide increased levels of clarity.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header_1324754200","model":{"text":"\u003Ch2\u003EProxies\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_448306696","model":{"text":"\u003Cp\u003EProxies may be necessary in some networks but introduce latency which can degrade live interviews. The HireVue solution is designed to work through most proxies, but quality may be lower.\u003C/p\u003E\r\n\u003Cp\u003EFor some companies (particularly larger enterprise) it may be necessary to ‘whitelist’ servers for live interviews to resolve issues with proxies. HireVue will give out information about our media servers, and a technical contact inside of your company (for example, someone from network IT) will make it so HireVue traffic bypasses the proxy.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header_1056914918","model":{"text":"\u003Ch2\u003EMobile for Live Interview\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_93428995","model":{"text":"\u003Cp\u003EFor taking the Hirevue assessment on a tablet or your mobile phone, please download the Hirevue app from Google Play store for Android devices and the iTunes store for the i-OS devices.\u003C/p\u003E\r\n\u003Cp\u003ELive interviews are supported on mobile devices (see minimum requirements in the general requirements section). Additional requirements for mobile users:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EFor iOS devices, at least 1 GB of memory is required\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EAdditional recommendations for mobile users:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EPrefer a wireless network over a cellular network\u003C/li\u003E\r\n\u003Cli\u003EPlug the mobile device in (prevents battery from running out mid-interview)\u003C/li\u003E\r\n\u003Cli\u003EHave a place to set the device to provide a stable image free of shaking\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header_1160509978","model":{"text":"\u003Ch2\u003EWebRTC\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_2134941206","model":{"text":"\u003Cp\u003EWebRTC (Web Real-Time Communication) is an API definition drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling and video chat. WebRTC has native support in Chrome and Firefox. All other browsers need to download a plug-in to utilize the technology, though most have work in progress to incorporate this technology natively.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand2-subtle","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/section_header_1186302446","model":{"text":"\u003Ch2\u003EHireVue plug-in\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/corporate/global/en_gb/careers/about-careers-at-shell/our-business-at-a-glance/shell-business-operations/hirevue-technical-specifications/jcr_content/root/main/section/text_1888925653","model":{"text":"\u003Cp\u003EChrome and Firefox have WebRTC built-in, but other browsers require a plug-in to utilize WebRTC. HireVue provides and maintains a plug-in for all supported browsers and operating systems (see list under general requirements).\u003C/p\u003E\n\u003Cp\u003EThe default plugin installer is a per-user MSI. Some customers have been impacted by a group policy element they have configured on their desktops. The policy forbids users from installing/uninstalling per-user MSIs. To get around this HireVue provides an installer using NSIS that still installs the plugin in a per-user directory and registers it for that user. There is an account setting that can be enabled to determine which installer we offer when the plugin is missing or out of date.\u003C/p\u003E\n\u003Cp\u003EFor organizations that would like to pre-install the plug-in across the organization, HireVue can provide an MSI installer (per-machine or per-user) to their IT team. Because HireVue needs to inform the organization when there is an update, this requires an internal contact inside the company to be maintained.\u003C/p\u003E\n\u003Cp\u003EPlugins can be downloaded for testing at the following locations:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cb\u003E\u003Ca href=\"https://app.hirevue.com/api/internal/plugin/live/msi\" target=\"_blank\"\u003Ehttps://app.hirevue.com/api/internal/plugin/live/msi\u003C/a\u003E \u003C/b\u003E- MSI installer\u003C/li\u003E\n\u003Cli\u003E\u003Cstrong\u003E\u003Ca href=\"https://app.hirevue.com/api/internal/plugin/live/msi\" target=\"_blank\"\u003Ehttps://app.hirevue.com/api/internal/plugin/live/exe\u003C/a\u003E\u003C/strong\u003E - NSIS installer\u003C/li\u003E\n\u003Cli\u003E\u003Cstrong\u003E\u003Ca href=\"https://app.hirevue.com/api/internal/plugin/live/msi\" target=\"_blank\"\u003Ehttps://app.hirevue.com/api/internal/plugin/live/dmg\u003C/a\u003E\u003C/strong\u003E - OS X 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