
MILES
Cut your costs and complexity by MILES (Marine Integrated Lubrication and Expert Solutions).

MILES: from trusted products to smarter solutions
At Shell Marine, we work with ship owners and equipment manufacturers to learn how we can help our customers to reduce their operating complexity and costs. Shell Marine’s new marine integrated lubrication and expert solutions (MILES) programme aims to help by combining purchasing options, services and an extensive lubricant range into a strategy that addresses these pressing operational concerns. This unique approach to lubricants management can help to improve reliability, efficiency and profitability.
A wave of new regulations, changing engine technology, new fuels, cost-efficiency pressures and digitalisation is making complexity the new normal. To thrive without increasing their operating costs, ship owners are adapting their operating profiles. Naturally, they are looking to suppliers to help them optimise costs and complexity, thus leaving them to focus on their core business.
Enhancing reliability: through lubrication solutions
We offer an extensive range of lubricants for engines and equipment onboard your vessel. Main engine oils for all types of two- and four-stroke engines are available to meet varying engine and fuel specifications, even under the most extreme operating conditions. We have developed our portfolio to help optimise performance in new fuel-efficient engines, existing engines with years of life ahead, engines operating at full and part loads, and engines working inside and outside Emission Control Areas.
We also offer auxiliary oils and greases ranging from hydraulic fluids to environmentally acceptable lubricants for onboard equipment. Our range of technical services can help you get the most from our product portfolio, thereby helping you to achieve greater equipment reliability, reduced downtime and early diagnosis of potential faults.
Miles
Title: {Shell Marine MILES video}
Duration: {3:07} minutes
Description:
{Overview of Shell Marine and MILES Services}
{A Description of the benefits of using Shell Marine products and the Marine Integrated Lubrication and Expert Solutions (MILES) service.}
{Shell Marine MILES} Transcript
[Background music plays throughout video]
{Bright, uplifting music}
[Animated sequence]
{Animated container ship sailing through the ocean}
[Text displays in box, coming in then fading out]
{Shell Marine}
{Spanning More than 100 Years}
{From trusted Products to smarter solutions}
[Subtitled text during animated sequence]
{Shell Marine offers integrated solutions to optimise your business...}
{Scene transition}
[Animated sequence]
{3D Animation of different vessels from container ship to fishing boat to offshore oil rig and support vessel}
[Subtitled text during animated sequence]
{Whether you operate a container fleet....}
{A small fishing boat...}
(Or an offshore rig or vessels.
{Scene transition}
[Animated sequence]
{A timeline from 1900 to 2020 fades in with the evolution of vessels from 1900 steam boat through to a later steam vessel then a small fishing boat, then a large ship followed by a large container vessel followed by a modern small pleasure craft followed by a modern, very large container vessel appearing along the top of the timeline.}
[Subtitled text during animated sequence]
{As part of the Shell Group, we have been at the forefront of marine innovation for over a century.}
{Scene transition}
[Animated sequence]
{An old black and white photo show a woman in a lab coat looking at some laboratory equipment slowly zooms in}
[Text displays in box]
{In 1902, we introduced the world’s first liquid marine fuel.}
[Animated sequence]
{An old black and white photo of the marine technology research centre displays and slowly pans down then changes to a black and white image of the static 320-mm-bore four stroke engine which also slowly pans downwards.}
[Text displays in box]
{In 1928, we opened our first marine technology research centre, which included a 320-mm-bore four-stroke test engine.}
[Animated sequence]
{photo then changes to a colour image of the modern Marine & Power Innovation centre building exterior panning slowly right before cutting to an image of the interior of the building with an engineer walking past a model of a ship in a corridor panning slowly down before cutting to an image of a control room which also pans down.}
[Text displays in box fading in and out]
{Ninety years later, our current Marine and Power Innovation Centre is still helping us...}
[Text displays in box fading in and out]
{To an extensive and innovative product portfolio, supported by technical services.}
[Animated sequence]
{Photo cuts to a 3D model of an engine in yellow with grey scaffold around upon which stands two shell engineers discussing a clipboard, all 3D animation. This then cuts to a colour photo of an engineer working on an engine which is slowly panning down}
[Animated sequence]
{photo then changes to a colour photo a lab technician working which then cuts to a colour photo of an engineer working which then cuts to a photo of a person working at a computer screen. All the photos are slowly zooming in.}
[Text displays in box fading in and out]
{The centre is run by world-class scientists, and includes test engines and cutting-edge laboratory facilities.}
{Scene transition}
[Animated sequence]
{scene cuts to a grey 3D scene with 3D models of an OSV, an oil tanker a container ship, two tankers and cruise ship.}
{The view zooms out and rotates to show all the vessels in a line}
[Text displays]
{Today, we serve more than 10,000 vessels}
[Animated sequence]
{The scene cuts to a spinning 3D model of the earth in grey and red next to 3D text that reads 700+ ports, 60 Countries}
[Text displays]
{From over 700 ports across 60 countries}
[Animated sequence]
{the scene cuts to 3D models of a clock, a computer, a laptop, tablet and smart phone which rotates and zooms in to just show the computer, laptop, tablet and smart phone}
[Text displays]
{With 24/7 customer support and a mobile application that puts the latest information at your fingertips}
{Scene transition}
[Animated sequence]
{We see a 3D map outline of the Northern part of South America and Southern part of the United States. There are 3D vessels sailing around the map the map. The map includes the key Base oil Manufacturing Plan, Lubricant Blending plant, Grease Manufacturing Plant}
[Text displays]
{These products are supplied by a global network of...}
[Animated sequence]
{The map swaps to an outline of Europe, highlighting various locations of lubricant blending plants, see key above. A vessel goes past in the background.}
[Text displays]
{50 oil plants...}
[Animated sequence]
{The map swaps to an outline of the Indian and Asian coast, highlighting various locations based on the key above. A vessel sales past}
[Text displays]
{And 18 grease plants.}
[Animated sequence]
{The map zooms out to a global view.}
[Text displays]
{With our technical services, they form a major part of our latest offer.}
{Scene transition}
[Animated sequence]
{An animated 3D MILES logo appears on screen}
[Text displays]
{MARINE INTEGRATED LUBRICATION AND EXPERT SOLUTIONS (MILES)}
[Animated sequence]
{The 3D logo moves to the centre of the screen and a yellow 3D stop watch appears above it with red arrows rotating in a circle around it.}
[Text displays]
{ENHANCING EFFICIENCY BY USING ADVANCED TECHNOLOGY TO OPTIMISE PROCUREMENT}
[Animated sequence]
{A pair of turning yellow cogs appear to the bottom left of the logo with red arrows circling around them.}
[Text displays]
{ENHANCING RELIABILITY THROUGH LUBRICATION SOLUTIONS}
[Animated sequence]
{Yellow circles with dollar signs fall down the screen making a stack to the bottom right hand side of the MILES logo. Red arrows form a turning circle around them}
[Text displays]
{ENHANCING PROFITABILITY WITH SMART PAYMENT SCHEMES}
[Animated Sequence]
{Blue circle grow from each of the three icons then the logo and icons fade out}
{Scene transition}
[Animated sequence]
{A blue 3D vessels sales through an animated ocean from the top right of the screen}
[Subtitled text during animated sequence]
{MILES is our innovative approach to lubricants management.}
[Animated sequence]
{The blue vessel fades out to an 3d animated yellow container ship sailing through an animated ocean}
[Subtitled text during animated sequence]
{It aims to reduce your operating costs and complexity...}
[Animated sequence]
{The yellow container ship fades out to show a 3D model of a cruise ship sailing through an animated ocean}
[Animated sequence]
{The cruise ship fades away and a white screen appears showing the shell marine product logos: Shell Alexia, Shell Argina, Shell Gadinia, Shell Marine 40, Shell Melina, then small logos of shell Gadus Shell Morlina, Shell Mysella Shell Omala, Shell Spirax, Shell Corena, Shell Tellus, Shell Naturelle}
[Subtitled text during animated sequence]
{By combining high-quality lubricants...}
[Animated sequence]
{The shell products logos fade out to show 3D models of various vessels faded in the background with LABORATORY ENGINES and WӒRTSILӒ 4L20 FOUR-STROKE EMNGINE, BOLNES TWO-STROK ENGINE, DEUTZ BVM 628, CAT AVL1YB with the company logos displayed underneath}
[Subtitled text during animated sequence]
{That meets the requirements of today’s equipment manufacturers...}
[Animated sequence]
{The engine manufacturers logos fade out to show 3D shell logos for Shell lube analyst, Shell Lube Coach, Shell Lube Expert, Shell lube Advisor, Shell Lube Monitor. The logos rotate while two 3D models of Shell engineers look at a clipboard in the bottom right hand side of the screen}
[Subtitled text during animated sequence]
{And technical support.}
{Scene transition}
[Subtitled text during animated sequence]
{Our services portfolio helps you to recommend the right lubrication for your vessels...}
[Animated sequence]
{A yellow 3D Model of an engine and two 3D models of Shell engineers stand on grey scaffold around the engine looking at a clipboard while the scene rotates.}
[Subtitled text during animated sequence]
{Optimise feedrate, and improve your crew skills and competencies.}
{Scene transition}
[Subtitled text during animated sequence]
{The MILES programme offers advanced procurement...}
[Animated sequence]
{A 3D image of a container vessel sails into the screen the screen.}
[Subtitled text during animated sequence]
{And inventory management...}
[Animated sequence]
{A 3D model of the container ships cuts to a 3D model of a bulk vessel sailing.}
[Subtitled text during animated sequence]
{To help address your most pressing operational concerns.}
{Scene transition}
[Animated sequence]
{A 3D Model of a cruise ship sails towards the screen on an animated ocean.}
[Subtitled text during animated sequence]
{The MILES programme uses advanced technology to integrate...}
[Animated sequence]
{The cruise ship model cuts to a 3D Model of the earth in red and grey with yellow circles indicating where ships are on the planet.}
[Subtitled text during animated sequence]
{Vessel tracking,}
[Animated sequence]
{The screen pans right to show a + sign and three 3D models of oil barrels.}
[Subtitled text during animated sequence]
{Route prediction and...}
[Animated sequence]
{The screen pans right another + sign appears and a 3D model of a tanker next to some oil silos and the three 3D models of oil barrels begin to sink in to the white background showing consumption.}
[Subtitled text during animated sequence]
{Intelligent consumption modelling...}
{To support and improve your procurement operations.
[Animated sequence]
{The screen pans right and yellow animated 3D arrows appear showing the movement of lubricants from the silos to the 3D model of the tanker.}
{Scene transition}
[Animated sequence]
{A grey 3D Model of a container ship slowly sails past a 3D graph with time/distance on the x axis and a3D $ is displayed in the y axis. The MILES logo is displayed in the bottom right hand corner of the screen}
[Subtitled text during animated sequence]
{Through the MILES programme, we offer...}
{Smart monthly/mileage payment solutions that can help you to...}
[Animated sequence]
{The bars on the bar chart move down and up to show equal amounts of money each month.}
[Subtitled text during animated sequence]
{Optimise your working capital and budgeting.}
{Scene transition}
[Animated sequence]
{A grey 3D Model of an engine room with two 3d models of shell engineers standing in front of two oil barrels pans down the screen}
[Subtitled text during animated sequence]
{Ask us how we can work with you...}
[Animated sequence]
{The grey 3D Model of an engine room pans up}
[Subtitled text during animated sequence]
{To help meet your operational needs through MILES...}
[Animated sequence]
{The scene cuts to an animated 3D model of a cruise ship sailing through an animated 3d ocean}
[Subtitled text during animated sequence]
{To solve problems and deliver value.}
[Animated sequence]
{The screen pans out to show the full 3D model of the container ship}
[Text displays]
{SAILING AHEAD TOGETHER}
[Animated sequence]
{The container ship sails off screen and the screen fades to white}
{Scene transition}
[Animated sequence]
{Shell Pecten}
[The sound of Shell plays]
- The Shell LubeMonitor cylinder condition monitoring programme for two-stroke marine engines includes Shell tools and expert advice to strike and maintain an acceptable balance between feed-rate-related cylinder oil costs and wear-related cylinder maintenance expenses.
- The Shell LubeAnalyst oil condition monitoring service helps to keeps vessels running smoothly by identifying potential oil or equipment failures before they become critical. We have six ISO-accredited lubricant analysis laboratories worldwide.
- Shell onboard test solutions provide ship’s engineers with a convenient, immediate and on-the-spot method of testing the condition of the lubricants on a vessel. Although the results are not as accurate as those obtained from a laboratory, they help to confirm if the oils in use are in good condition, which helps to maintain equipment protection.
There are three test kits:- Shell Onboard Plus: a simple and easy-touse kit containing enough materials for 50 tests
- Shell Onboard Ferrous Wear Meter: an easy-to-use device for instant, accurate measurements of ferrous wear content on the unit’s screen
- Shell Onboard Cold Corrosion Test Kit: an advanced test kit to provide an early warning of cold corrosion.
- Shell LubeAdvisor provides on-the-ground support from engineers who carry out lubrication survey and vessel assessments, and offer in-depth technical and application support when required.
- Shell LubeCoach is a training programme designed to ensure that you get maximum return from investment through a well-educated maintenance team.
More information about our technical services offers.
Enhancing efficiency: by using advanced technology to optimise procurement
Shell Accuport
Title: {Shell Marine Accuport video}
Duration: {1:48} minutes
Description:
{Overview of Accuport Services}
{A Description of the benefits of using Shell Marine Accuport services.}
{Shell Marine Accuport Services} Transcript
[Background music plays throughout video]
{Bright, uplifting music}
[Animated sequence]
{A close up of an animated container ship bridge showing windows. A light comes on in one of the windows and the view pans back to reveal the whole animated container ship sailing at night}
[Voice over during animated sequence]
{At Shell we’ve being trying to understand what keeps our customers awake at night...}
[Animated sequence]
{A 3D drawing of a port with a crane, container trucks and people rolls in to the screen next to the 3D animated container ship, it’s still night time. The crane unloads some containers on to the waiting container trucks and they move off. An animated service vessel comes along side the container ship to refuel it and then moves off.}
[Voice over during animated sequence]
{...and we have seen that every port visit creates a huge amount of work with customers struggling to deal with many issues from bunkering to cargo, from a broken refrigerator to a problem with their crew.}
{Lubricant provision is complex and can form a significant part of your operating costs and yet it often gets neglected}
[Animated sequence]
{the container remains in the port and the animation transitions from day to night, an oil tanker comes on to the port and lines up next to the ship and begins pumping via a hose}
[Voice over during animated sequence]
{This can result in delays, rushed orders and excessive manual intervention}
[Animated sequence]
{the container remains in the port and the animation transitions from day to night, an oil tanker truck comes on to the port and lines up next to the ship and connects to the ship via a hose. The tanker then disconnects and moves of then the whole port rolls away to show the container ship sailing in the day time}
[Voice over during animated sequence]
{Customers can forget to order key products or pick up large volumes in sub-optimal locations}
[Animated sequence]
{A red port rolls past the right of the ship with two red dollar signs appearing on the dock and on the container vessel to depict the cost implications of poor lubricant management}
{A green port rolls past the right of the ship with three red dollar signs appearing on the dock and on the container vessel to depict the cost implications of poor lubricant management}
[Voice over during animated sequence]
{And superintendents, procurement teams and managers can become over loaded}
[Animated sequence]
{Another dock rolls past with two red dollar signs on it}
{The ship rolls away leaving just the animated ocean and sky}
{Scene transition}
[Animated sequence]
{The sky and ocean fade into a picture of a blue light bulb which then lights up then blue lines grow upwards form the bottom of the bulb to depict a network}
[Voice over during animated sequence]
{What if there was another way?}
{What if you could use digital technology to make life easier?}
{Scene transition}
[Animated sequence]
{The bulb disappears and an animated tanker appears below three animated silos and a dotted line connects the two}
[Voice over during animated sequence]
{We know our supply chain}
[Animated sequence]
{The animated tanker and silos disappear and the screen changes to an animated earth with yellow dots indicating vessel location}
[Voice over during animated sequence]
{We can track your vessels}
[Animated sequence]
{The animated Earth disappears and becomes the top of an oil drum which then rotates to show a vertical oil drum with liquid inside going down}
[Voice over during animated sequence]
{We can predict lubricant consumption}
{Scene transition}
[Animated sequence]
{The Oil drums then go to the centre of the screen and becomes three oil drums with lubricant consumption written underneath. To the left is a + then the animated earth with Vessel tracking written underneath. To the right is the animated tanker vessel and the silos with the words Supply chain written underneath}
[Voice over during animated sequence]
{What if we could tie this information together to make ordering simpler and more cost effective?}
[Animated sequence]
{The scene then changes to three animated drawings of laptop computers. The one on the left has Vessel tracking underneath and an animated picture of a map and a dotted line on the screen. Then one in the middle has Lubricant consumption written underneath and animation of information charts on the screen. The one on the right has Supply chain written underneath with a picture of an animated supply chain on the screen.}
[Voice over during animated sequence]
{What if we could provide you with data and insights to improve you operational efficiency?}
[Animated sequence]
{The three drawn and animated laptops merge into one showing the Accuport website on the screen}
[Voice over during animated sequence]
{Welcome to Accuport}
{Scene transition}
[Animated sequence]
{The laptop then closes and rotates to show a white top which then zooms in to become a white screen. The Shell Accuport logo appears, then the website address and some grey outline images of a laptop, tablet and smart phone side by side.
[Voice over during animated sequence]
{To find out more please visit Accuport dot com}
{Scene transition}
[Animated sequence]
{Shell Pecten}
[The sound of Shell plays]
The MILES programme is powered by advanced technology that uses integrated vessel tracking, route prediction and intelligent consumption modelling to support and improve your procurement operations. This web-based service gives you the potential to free yourself from manual operational tasks while identifying opportunities to drive value and reduce your operating costs.
The information generated enables us to recommend lubricant quantities and the best uplift ports for you based on real-time consumption and sailing patterns. The service manages end-to-end vessel lubrication and offers you
- effortless replenishment
- alerts telling you when you need auxiliary oils
- optimised economics through reducing the number of lifts and targeting these for efficient port visits
- availability confirmation in advance of orders.
Enhancing profitability: with smart payment schemes
Through the MILES programme, we offer different payment solutions such as “Flexi-pay” or “instalment” that can help you to optimise your working capital and budgeting. Shell Marine believes that helping ship owners to flatten their operating expenses as well as their budgets will benefit you over time.
We work with ship owners to assess and offer payment schemes to help optimise their working capital outlay:
- monthly payments (cost of lubrication per month)
- mileage payments (cost of lubrication per mile).
Ask us how we can help you to become MILES better!
For further information about the Shell Marine MILES programme, please contact your account manager or email us at shellmarine-info@shell.com.
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