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screen.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the welcome tab of Portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EThe Home Screen: With your personalised welcome message.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the News tab of Portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ENews Section: This is where we will put any important messages, updates or advance warning of system outages.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the Order Management tab of Portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EOrder Management tab: Where you can carry out all order related tasks and activities.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on My company users on the Portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EManage Your Company Users: For your company’s security we recommend you check the registered users at your company regularly.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves to My company users page highlighting the Request new user tab and actions column.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EHere, you can request additions, deletions or updates to user details.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves back to homepage and highlights Search for a Safety Data Sheet button.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESDS Search Tool: Find and download a safety data sheet for the product(s) you buy.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlights Information Library.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EInformation Library: Links to useful information.\u003C/p\u003E\r\n\u003Cp\u003E&nbsp;\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlights Training and Portal Guides.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ETraining and Support: Links to useful support materials including a Quick Start guide and demonstration videos.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on Safety and product information tab.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves to Safety and product information page.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlights Safety in Shell and Product Information.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESafety and product information 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steps\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003ELogin screen of the customer Portal.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the Order management tab on the portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the Place new order button.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003ETitle Screen: Step 1 Select Products.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlighting the Select option of the Deliver to area.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESelect delivery location.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing drop down menu and selection of deliver to option.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlighting company details.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EYour company name and location and the address of your ship to location, once selected, will be retrieved from the system for immediate validation.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlighting Select products to order section, clicking a tick box to select a product.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESelect products to order – to speed things up and avoid potential errors only products you are contracted to buy for each ship to location will be displayed.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows cursor clicking Next button.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003ETitle Screen: Step 2 Enter order details.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing Enter details option highlighted on Place new order page.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing My order name area highlighted and order details being entered in to the text boxes.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EEnter order name, PO number, mode of transport and any general instructions.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlights product order details area.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESpecify quantity, unit, delivery or collection date and contract number and add any instructions specific to that order item.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing order details being entered in to text boxes.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing Review and submit button and Save as draft buttons highlighted.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E“Save as Draft” or “Review and submit” the order.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003ETitle page: Step 3 Review and Submit\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing Review and Submit option highlighted on Place new order page and the page scrolling down.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EThe system then provides you with a complete summary of the order details for a final check.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing the cursor on the Submit button.\u003C/p\u003E\r\n\u003Cp\u003E&nbsp;[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ESubmit order or “Save as draft” to submit at a later date.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves to page showing successful order submission\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EOnce an order is submitted you will see an acknowledgement of receipt screen and will also be sent an acknowledgement receipt by email.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EShell logo appears onscreen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E© SHELL INTERNATIONAL 2016\u003C/p\u003E\r\n"}}],"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section/simple_119349154/list_copy","model":{}},{"organism":"StandaloneAsset","color":"Inherited","id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section/simple_119349154/standalone_asset_cop_35807921","model":{"title":"Customer Portal – Account management animated demo","video":{"src":"https://www.youtube-nocookie.com/embed/eeDqYALq4A8","caption":"Account management"}}},{"organism":"Container.List","children":[{"organism":"AccordionItem","id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section/simple_119349154/list_copy_1382631433/list_item","model":{"title":"Read the transcript","text":"\u003Ch4\u003ETitle: Shell Chemicals Customer Portal Account management demo\u003C/h4\u003E\r\n\u003Cp\u003EDuration: 2:25 minutes\u003C/p\u003E\r\n\u003Cp\u003EDescription:\u003C/p\u003E\r\n\u003Cp\u003EShort animated demo of Account management functionality in the Customer Portal\u003C/p\u003E\r\n\u003Cp\u003E[Background music plays]\u003C/p\u003E\r\n\u003Cp\u003EBright quick tempo music\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003ELogin screen of the customer Portal.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EWelcome to the Customer Portal – let’s take a quick tour of the Account management functionality.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing login process taking user to the home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EAccount management is available from the home screen…\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene showing clicking on the Account management tab of Portal home screen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EOnce on the Account management screen you have access to three useful tools:\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves invoice reports section and highlights All my invoices.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E1) Invoice reports\u003C/p\u003E\r\n\u003Cp\u003EAll my invoices:\u003C/p\u003E\r\n\u003Cp\u003Eshows all invoices (credit and debit) for the past 18 months – viewable by date range.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlights My current invoices.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E1) Invoice reports\u003C/p\u003E\r\n\u003Cp\u003EMy current invoices:\u003C/p\u003E\r\n\u003Cp\u003Eshows all unpaid invoices – view and download detailed invoice data or invoice documents and raise queries against a specific invoice.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene highlighting Calendar section and how to use the calendar functionality.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E2) Calendar\u003C/p\u003E\r\n\u003Cp\u003EA simple calendar view showing the status of all current invoices.\u003C/p\u003E\r\n\u003Cp\u003ECalendar invoice dates are colour coded for easy identification.\u003C/p\u003E\r\n\u003Cp\u003EUse the forward and back arrows to navigate by month.\u003C/p\u003E\r\n\u003Cp\u003EClick on a date to see all relevant invoices\u003C/p\u003E\r\n\u003Cp\u003EClick on an invoice number to download the invoice as a PDF.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves down to the Recent invoices section\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E3) Recent invoices\u003C/p\u003E\r\n\u003Cp\u003EProvides a quick overview of any invoices raised in the last seven days, which can be viewed or downloaded.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves back to All my invoices&nbsp;section and cursor clicks on link.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ELet’s take a look inside All my invoices.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows All my invoices&nbsp;section, starting with selecting invoice date range.&nbsp; Cursor sets a data range and clicks on Display invoice results.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EAll my invoices\u003C/p\u003E\r\n\u003Cp\u003ESelect a date range to view invoices for up to the past 18 months.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows how to select data filter options.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EUse the filter option to refine the report results.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows selected invoices, and how to click on an invoice to see more detail.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EClick on an invoice to see more details.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows cursor clicking on Download all results and opening data report, highlighting option to download as Excel file.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EDownload the data as a report…\u003C/p\u003E\r\n\u003Cp\u003E…or as an Excel file.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves back to the home screen and focuses on My current invoices&nbsp;section before cursor clicks on the link.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ELet’s take a look inside My current invoices.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows My current invoices&nbsp;screen, and how to click on an invoice to see more detail and raise a query against an invoice.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EClick on an invoice to see more details.\u003C/p\u003E\r\n\u003Cp\u003EClick on an invoice number to download a PDF copy of the invoice.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows cursor clicking on the mail icon in the&nbsp;Actions column.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EClick on the mail icon in the Actions column to raise and send a query about a particular invoice.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows screen for raising a query against a particular invoice and then cursor clicks on Back to show.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene shows cursor clicking on Download all results and opening data report, highlighting option to download as Excel file.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003EDownload the data as a report…\u003C/p\u003E\r\n\u003Cp\u003E…or as an Excel file.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EScene moves back to the Portal home screen to show the logout process.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003ELogout: When you have finished a session don’t forget to log out securely.\u003C/p\u003E\r\n\u003Cp\u003E[Video footage]\u003C/p\u003E\r\n\u003Cp\u003EShell logo appears onscreen.\u003C/p\u003E\r\n\u003Cp\u003E[Text displays]\u003C/p\u003E\r\n\u003Cp\u003E©&nbsp;Shell International 2017\u003C/p\u003E\r\n"}}],"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section/simple_119349154/list_copy_1382631433","model":{}}],"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section/simple_119349154","model":{}}],"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section","model":{}},{"organism":"Container.Section","color":"yellow","children":[{"organism":"CallToAction","color":"brand1-solid","id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section_576828671/call_to_action","model":{"links":[{"name":"Customer Portal login","value":"https://www.chemicals-customer-portal.shell.com/ccp_loginpage","icon":"/content/dam/shell/icons/global/navigation/chevron-right.svg"}]}}],"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section_576828671","model":{}},{"organism":"Container.Section","children":[{"organism":"PromoSimple.Text","color":"inherited","colspan":7,"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section_985970385/text_233165724","model":{"text":"\u003Ch4\u003ESupport for users – Quick Start Guide\u003C/h4\u003E\n\u003Cp\u003EDownload an interactive&nbsp;Quick Start Guide&nbsp;that guides you through the Customer Portal features and functionality and the essential order management tasks – available in a number of different languages:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1499915831985/420c6f0c73d5350e07bbfdf3d015306336720dee/ccl-quick-start-guide-v2-en.pdf\" target=\"_blank\"\u003EEnglish\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123892135/3197534239b8f01807fbc9cbc70d27240148bbd3/ccl-quick-start-guide-v2-fr.pdf\" target=\"_blank\"\u003EFrench\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1499915844235/b6acc371d276639b6fd4fe230f83c93595e3797c/ccl-quick-start-guide-v2-de.pdf\" target=\"_blank\"\u003EGerman\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123889516/3011b2c1eacf93a4b4ce6ad27aca51ddb6d7d303/ccl-quick-start-guide-v2-it.pdf\" target=\"_blank\"\u003EItalian\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123889524/3d1dc3eb9b86f688a6cca6a4ada905b8e8efe78e/ccl-quick-start-guide-v2-jp.pdf\" target=\"_blank\"\u003EJapanese\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123896025/05e353ab73384f074a1bf4417c25a7a80b6a95e4/ccl-quick-start-guide-v2-ru.pdf\" target=\"_blank\"\u003ERussian\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123886492/eb1508ecff9380ce3b73e9daf160a14ee61560c1/ccl-quick-start-guide-v2-es.pdf\" target=\"_blank\"\u003ESpanish\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/text_233165724.multi.stream/1665123886680/b1144c321453ab67b0d00c4641495af3f8e2fd41/ccl-quick-start-guide-v2-tu.pdf\" target=\"_blank\"\u003ETurkish\u003C/a\u003E\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Ca id=\"more\"\u003E\u003C/a\u003E&nbsp;\u003C/p\u003E\n"}},{"organism":"StandaloneAsset","color":"Inherited","colspan":5,"id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section_985970385/standalone_asset","model":{"image":{"src":"https://www.shell.com/business-customers/chemicals/doing-business-with-us/customer-portal/_jcr_content/root/main/section_985970385/standalone_asset.shellimg.jpeg/1712058875283/home-screen.jpeg","alt":"alt=\"Quick start guide\"","width":801,"height":568}}},{"organism":"PromoSimple.Text","color":"Inherited","id":"/content/shell/corporate/global/en_gb/business-customers/chemicals/doing-business-with-us/customer-portal/jcr_content/root/main/section_985970385/text_1896528102","model":{"title":"Apply for access","text":"\u003Cp\u003EExisting customers that would like access to the 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