Forward-looking and Bespoke Advice
With regular bulletins and updates, we’ll make sure you stay ahead of the changes to standards and regulations.
Our experts sit on various panels such as the American Society for Testing and Materials (ASTM), Commercial Aviation Alternative Fuels Initiative (CAAFI), Joint Inspection Group (JIG), International Air Transport Association (IATA), and the Energy Institute (EI) which set standards and regulations for all aspects of airport operations and fuel handling. As we help shape future industry regulations, we also provide updates that may impact on your operations and advise on how to implement changes seamlessly and efficiently.
We provide insight and industry updates through a regular programme of webinars, newsletters and publications, including:
- Shell Aviation Bulletin published approximately four times per year
- Shell Aviation Operations Bulletin, providing updates to the Shell Aviation Airport Operations Manual
- Shell Aviation Technical Bulletin, reporting on problems connected with equipment for handling Aviation products, their performance and handling
- Shell Aviation HSSE Bulletin, covering incidents/accidents occurring in different parts of the world, with details of their causes and proposals to ensure they do not occur elsewhere
- Special Reports and Publications, typically covering aviation trends and developments under discussion in respect of fuels and fuelling facilities within international regulatory bodies, e.g. IATA, EI, ASTM, American Petroleum Institute (API), Federal Aviation Administration (FAA), and the United Kingdom Ministry of Defence (UK MOD). It also includes research and technical papers that may deal with current issues relating to the environment, (e.g. Aircraft Engine Emissions), health, fuel standards, additives and special topics
Our team can also provide bespoke support and advice on specific issues that may impact on your operations. The following are just two examples of the type of support our experts can provide.
Managing Contamination Issues with Open Market Fuel
A customer received an import of jet fuel from the open market. Upon discharge at the import terminal, the fuel caused blockages in filters due to the presence of very fine particulate and soot. Product quality experts from Shell Aviation Technical Services provided guidance to mitigate the situation, helping avoid a major stock out at one of the world’s busiest airports.
Investigating the Cause of Superabsorbent Polymer Migration
An aircraft that was refuelled at a major international airport encountered a problem in mid-flight. The aircraft managed to return safely to the airport. Initial reports after the checks on the engine were carried out, indicated the presence of significant amounts of superabsorbent polymer (SAP) from the fuel filtration system. Shell Aviation helped the into-plane operator responsible for fuelling the plane to demonstrate that SAP did not originate from its fuelling operations. This helped the operator maintain its strong reputation with the airline customer and prevented potential legal action.