Technical Services and Consultancy Learning Academy
Welcome to Shell Aviation Technical Services & Consultancy Learning Academy. Discover Shell Aviation’s industry-trusted training programmes, designed to equip your organisation with the technical expertise and practical skills needed across critical areas of aviation operations. Delivered by experienced Shell Aviation subject matter experts, our comprehensive portfolio of virtual and face-to-face courses spans a wide range of topics and competency levels. Each programme is carefully developed to support your organisation’s capability building, operational excellence, and assurance requirements.
Explore our courses below to find the right fit for your team. Simply expand each course description to learn more about the content, target audience, and delivery format. Once you’ve selected a course, complete the registration form and our team will guide you through the next steps.
Fuels Technical Knowledge Training Course Level 1 (FuelTec L1)
Build a foundation in aviation fuel standards, quality assurance, sampling practices, and semi-synthetic jet fuel fundamentals.
- Delivery: Virtual
- Duration: 2 days (3 hours per day)
- Level: Foundation
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Course objective
Equip participants with fundamental knowledge of aviation fuels, quality standards, and safe handling procedures essential for fuel operations.
Target audience
New fuel operations personnel, quality controllers, and technical staff
Key topics
| Fuel chemistry | Aviation fuel specifications | |
| Quality control procedures | Storage and handling | |
| Contamination prevention |
Operations Excellence Training Course Level 1 (OETC L1)
Build a foundation in operations excellence principles in conjunction with Aviation Competence Education (ACE) modules to support safe, reliable, and efficient day-to-day aviation operations.
- Delivery: Virtual
- Duration: 2 days (3 hours per day)
- Level: Foundation
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Course overview
Learn the core operational excellence principles that underpin safe, reliable and efficient aviation operations through practical examples and interactive discussions.
Target audience
ITP Fuellers, Supervisors, Site Managers, Operations Managers, Maintenance personnel, Engineering teams and Airport Depot Managers.
Key topics
- Product quality checks and sampling
- Pressure control fundamentals
- Safe fuelling practices
- Filtration systems and Electronic Water Sensors
- Vehicle loading and interlock checks
- Hoses and couplings management
Fuels Technical Knowledge Training Course Level 2 (FuelTec L2)
Expand knowledge on aircraft engine fundamentals and fuel lifecycle management, handling practices, and emerging fuel technologies.
- Delivery: Face-to-face
- Duration: 3.5 days
- Level: Intermediate
- Location: Germany (Apr 2026)
- Course fee: $7,000
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Course overview
Develop a broader understanding of aviation fuel quality assurance, from fuel production and delivery through to contamination risks, synthetic fuels and environmental considerations.
Target audience
ITP Supervisors, Site Managers, Terminal Operations personnel, Laboratory staff, Quality Assurance professionals, Fuel Purchasers, Supply Chain professionals and Engineers.
Key topics
- Piston and jet engine fundamentals
- Fuel manufacture, storage and delivery
- End-to-end quality assurance
- Filtration and surfactants
- Semi-Synthetic Jet Fuel and alternative technologies
- Microbial contamination in jet fuel
Fuels Technical Knowledge Training Course Level 3 (FuelTec L3)
Gain advanced expertise in aviation fuel quality assurance, fuel testing, operations risk management, and blending of Semi‑Synthetic Jet Fuel.
- Delivery: Face-to-face
- Duration: 3.5 days
- Level: Advanced
- Location: Netherlands (Nov 2026)
- Course fee: $7,000
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Course overview
Explore advanced aviation fuel quality assurance topics, including testing methodologies, fuel performance, storage requirements, operational risk management and emerging fuel developments.
Target audience
Airport fuel storage managers, Terminal Operations teams, Laboratory personnel, Quality Assurance professionals, Fuel Purchasers, Supply Chain professionals and Engineers.
Key topics
- Laboratory testing methods and challenges
- Fuel storage and sampling requirements
- Fuel composition and performance
- Aviation fuel testing developments
- Risk management and compliance processes
- Semi-Synthetic Jet Fuel blending
Operations Excellence Training Course Level 2 (OETC L2)
Strengthen leadership and build advanced competencies in into-plane operations, fixed facilities, operations management, and equipment maintenance to drive operational excellence.
- Delivery: Face-to-face
- Duration: 4 days
- Level: Intermediate
- Location: Dominican Republic (Sep 2026)
- Course fee: $7,000
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Course overview
Build on the foundations of OETC Level 1 with deeper technical and leadership development focused on aviation operations, maintenance and quality management.
Target audience
ITP Supervisors, Site Managers, Operations Managers, Maintenance Leads, Engineers and Airport Depot Managers.
Key topics
- ITP operations
- Airport terminal quality control procedures
- Aviation operational excellence
- Mobile equipment management
- Fixed facilities operations
- Maintenance best practices
Operation Management Training Course (POMTC)
Learn how to solve real operational challenges such as pressure control testing, filter inspection and assembly, and integrity testing through hands-on training and expert-led problem solving.
- Delivery: Face-to-face
- Duration: 3.5 days
- Level: Advanced
- Location: Germany (Sep 2026)
- Course fee: $7,000
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Course overview
Apply operational best practices in realistic scenarios while learning practical troubleshooting and problem-solving techniques from Shell Aviation subject matter experts.
Target audience
Operations Managers, Maintenance Managers and personnel responsible for day-to-day aviation operations and maintenance activities.
Key topics
- Aviation operational best practices
- Real-world operational challenges
- Troubleshooting techniques
- Maintenance problem solving
- Technical knowledge sharing
- Practical demonstrations
Supervising for Safety
Develop the leadership skills needed to manage safe and effective aviation operations teams.
- Delivery: Face-to-face
- Duration: 4 days
- Level: Intermediate
- Location: Poland (Nov 2026)
- Course fee: $7,000
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Course overview
Strengthen your ability to lead operational teams safely and effectively through practical leadership development focused on aviation supervision and HSSE performance.
Target audience
ITP Supervisors, Superintendents, Site Managers, Airport Depot Managers and Senior Terminal Operations personnel.
Key topics
- Team leadership
- HSSE leadership
- Frontline leadership skills
- Managing operational teams
- Effective supervision
HSSE Capability Building Workshop
Strengthen HSSE leadership capabilities and support safer, more resilient aviation operations.
- Delivery: Face-to-face
- Duration: 4 days
- Level: Intermediate
- Location: To be announced in Q4 2026
- Course fee: $7000
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Course overview
Build practical HSSE leadership capabilities through expert-led discussions, shared learning and real-world operational resilience scenarios.
Target audience
HSSE Managers, General Managers and frontline supervisors with responsibility for HSSE performance.
Key topics
- Risk management
- Permit to Work
- Asset integrity and process safety
- Management of Change
- Emergency response
- Incident investigation and learning
Webinar on Product Quality
Stay tuned for future announcement
Webinar on HSSE
Stay tuned for future announcement
