We are creating an environment where people with disabilities can excel. We will provide support and can make adjustments for people with disabilities through the recruitment process and throughout their careers with Shell.

To support our employees with disabilities, we have created internal employee networks, including the enABLE networks that support and highlight the work of disabled employees in Shell. First launched in the UK in 2005, we now have 13 enABLE networks in countries including Brazil, Canada, France, India, the Netherlands, the UK and the USA. The disability and engagement focus area is sponsored by Harry Brekelmans, Executive Director for Projects & Technology and Huibert Vigeveno, Executive Director for Downstream.

We are also taking steps to provide a better experience for our customers with physical disabilities. For example, we have launched an app in partnership with fuelService that allows drivers with any disability that makes refuelling difficult to alert petrol stations in advance and request assistance.

Our commitments

  • Pyramid Icon

    We will make mobility services inclusive and accessible to customers with disabilities across Shell’s global network of around 46,000 service stations by 2030, starting with a commitment of 20,000 service stations by 2025.

Our actions

We have a team focusing on workplace accessibility in 83 locations around the world. They provide workplace adjustments and care for our employees.

Shell’s Occupational Health team provides confidential support in the workplace. They listen to individual challenges, discuss possible workplace adjustments and let people know what resources are available to them.

Since 2018 we have run a programme called I’m Not OK to promote open and honest conversations about mental health. We have a website that allows employees worldwide to share their stories about the support that helped them when they struggled.

Our employee assistance programme, available in most of our locations, offers professional counselling support to people with personal or work-related problems.

Since 2019, we have been part of the disability campaign The Valuable 500, which brings together companies and leaders dedicated to ensuring the inclusion of people with disabilities in the workplace.

Working with others

  • The Valuable

    The Valuable 500 (PWD)

    We are part of The Valuable 500, a campaign which brings together companies and leaders dedicated to ensuring the inclusion of disabled people in the workplace.

    Visit The Valuable 500

  • Business Disability Forum

    Business Disability Forum

    We are members of Business Disability Forum, a membership organisation that exists to create a disability smart world by linking businesses, disabled people, and government.

    Visit the Business Disability Forum

  • Purplespace


    We are part of purplespace, a networking and professional development hub for disabled employees and allies from all sectors and trades.

    Visit Purplespace


- In 2019, Shell was awarded the Business Disability Smart Multinational Award by the Business Disability Forum in the UK for our workplace accessibility service, and I’m not OK programme.


Championing inclusivity in the workplace: Cherrelle’s story

A focus on diversity and inclusion - from gender and racial equality to disability support programmes - is a non-negotiable for a company to thrive.

The app making it easier for everyone to fill up

For someone who uses a wheelchair, refuelling a car can be quite a challenge. That is where the fuelService app comes in, as Inside Energy reports.

An opportunity to make a difference: Andy’s story

A road accident survivor and VP HR Talent Upstream, Andy was first attracted to Shell by the active promotion of equal opportunities for disabled employees.