Our reporting

We use our Sustainability Report, and this website to provide a general overview of our environmental and social performance for key stakeholders. These include local communities, non-governmental organisations, shareholders, investors, customers, partners,governments, employees, media, academics, contractors and suppliers.

For investors we report on our approach to managing environmental and social risks and opportunities in the Royal Dutch Shell plc Annual Report and Form 20-F 2014. We also co-operate with the producers of leading indices such as the Carbon Disclosure Project and other organisations that help investors understand the economic, environmental and social performance of companies.

Content selection

Our reporting focuses on the environmental and social challenges that matter most to our key stakeholders. We use a thorough process to select content for our reporting based on information from internal and external sources.

Significance to stakeholders

  • External Review Committee's previous opinion letter
  • Civil society dialogues
  • Stakeholder relations review
  • Global media review
  • Investor feedback and indexes
  • Reader feedback and social media
  • Reputation tracker survey
  • Website visits

Significance in sustainability context

Resulting topics are considered in their broader sustainability context based on:

  • UN Millennium Development Goals
  • Planetary boundaries research
  • WBCSD Vision 2050 report
  • Shell business environment outlook

Significance to Shell strategy

  • Financial risks
  • Reputation risks
  • Sustainability priorities
  • Key projects

Read more about our content selection process in the Shell Sustainability Report 2014

External guidelines

We report in accordance with the Global Reporting Initiative’s (GRI) G3.1 guidelines for our sustainability reporting.

GRI confirmed our A+ level for the Shell Sustainability Report 2014, the Royal Dutch Shell plc Annual Report and Form 20-F 2014 and information on this website.

We also follow the global oil and gas industry association for environmental and social issues, IPIECA; the American Petroleum Institute (API); and the International Association of Oil & Gas Producers (IOGP).

Shell supports the United Nations Global Compact and its 10 principles covering human rights, labour, environment and anti-corruption.

Sections of our Sustainability Report cover Shell’s progress in 2014 in these areas.

Further details are on this website as well as our contribution to the Millennium Development Goals.


Our Shell Sustainability Report 2014 as a whole was not subject to external assurance for the accuracy of the information provided.

Instead, we continue to use an External Review Committee of seven independent experts to check that our Sustainability Report is balanced, relevant and responsive to stakeholders.

The Committee provides advice and challenge to ensure our reporting is accurate and balanced.

We rotate members out of the Committee each year to manage demands on committee members’ time, and to ensure continuity and fresh perspectives.

Lloyd’s Register Quality Assurance Ltd has provided limited assurance of our direct greenhouse gas emissions data for 2014.

More in sustainability

External Review Committee

An External Review Committee of independent experts assess the content and the process of producing its Sustainability Report.