Contact details

Contact details

Retail shareholders should use the contact details listed on the Shareholder enquiries page

Enquiries from institutional shareholders may be directed to:


International

Investor Relations

Royal Dutch Shell plc

PO Box 162

2501 AN The Hague

The Netherlands

Tel +31 (0)70 377 4540

ir-europe@shell.com


United States

Investor Relations

Shell Oil Company

150 North Dairy Ashford, Building F

Houston, TX 77079

USA

Tel +1 832 337 2034

ir-usa@shell.com


Please note that calls to Shell Investor Relations may be recorded.

Scroll down for details and more information.

Please note that calls to Shell Investor Relations may be recorded.

The purpose of the recordings is to ensure Shell can demonstrate compliance with legal and regulatory requirements regarding disclosure of information about Shell during the calls.

The calls may contain personal data such as your voice, name and job title and will be processed in line with Shell’s Data Privacy Policy. This Privacy Policy for Investor Relations Call Recording provides you with additional information about Call Recording only.

The personal data processed by Investor Relations Call Recording will be controlled by Shell International B.V. In order to process the personal data provided and otherwise for the purposes indicated, your personal data may be disclosed to other Shell companies and to third party organizations providing administration or other services.

Shell International B.V. will ensure that your personal data is protected in accordance with the applicable Data Protection legislation. This will also be the case when data is transferred to countries outside of the European Economic Area providing a different level of (legal) protection from that offered in the European Economic Area or do not have laws to protect personal data.

If you have any questions about the call recording or wish access to your personal data, please contact the Shell webmaster.

EVP Investor Relations

EVP Investor Relations 

Gerard Paulides

Gerard Paulides

Executive Vice President Investor Relations

Gerard heads up Shell’s Investor Relations team and is based in The Hague. Before starting as EVP IR in December 2016, Gerard was responsible for the delivery of the BG acquisition as Executive Vice President Deal Completion. Gerard has a broad Finance background across several businesses and geographies, including assignments as Global Head of M&A and Commercial Finance, Vice President Finance Upstream Europe, interim CFO of Shell Canada, and prior experience in Investor Relations. 

Gerard Paulides holds a Master’s degree in Business Economics from the University of Brabant in the Netherlands and a certificate for Governance and International Directors from INSEAD Business School. He is a board member of Houston-based Shell Midstream Partners MLP, for which he led the IPO in 2014, and is a trustee board member of Radboud University Netherlands and Radboud Academic Medical Hospital Netherlands, where he chairs the Audit Committees.

Europe

Europe

Georges Menane Vice President Investor Relations, Europe

Georges Menane

Vice President Investor Relations, Europe

Georges Menane started his role as Vice President Investor Relations in November 2016. Georges is responsible for all contacts and relationship management with current and potential institutional shareholders of Royal Dutch Shell plc. in Europe.

After a few years in technical roles at Air Liquide, Georges joined Shell in 1998. Since then, Georges has worked in Upstream (UK, Russia, Brunei), Integrated Gas (London,Middle-East), Downstream (Rotterdam) and Corporate (The Hague). He has held positions in planning, controlling, internal audit, general finance management, M&A and business development. Prior to his current role Georges was Finance Director of Brunei Shell Petroleum (Upstream JV with the Government of Brunei). He was responsible for finance, planning & strategy, supply chain management and crude trading. Georges studied Business Administration (ESCP Europe and Technical University of Berlin) and Technology (Ecole Centrale).

Georges is married with two children, and likes to run and play tennis.

Languages: English, French, Dutch, German

Rutger Jan de Kreij

Rutger Jan de Kreij

Senior Investor Relations Officer

Rutger Jan de Kreij joined Shell in 2001. Before taking up his current role in August 2013, Rutger Jan was based in the Middle-East, in Jordan and the United Arab Emirates, for almost 10 years in a variety of finance positions. He has an business administration (MSc), and CMA & CFM degrees. Prior to joining Shell Rutger Jan worked for 6 years in a.o. the FMCG industry.

Languages: Dutch, English

Kimberly McNeely

Kimberly McNeely

Senior Investor Relations Officer

Kimberly McNeely joined Shell in 2005 and has held various finance positions in Downstream (Manufacturing), Deep-Water, Projects & Technology, and Unconventionals. Prior to joining Shell, Kimberly was a Senior Accountant with experience in the construction and consumer products sectors. She has finance (BSc) and project management (MSc) degrees. Kimberly joined the Investor Relations team in April 2014.

Language: English

Cerys rees

Cerys Reece

Investor Relations Officer (Socially Responsible Investors)

Cerys Reece works on our Socially Responsible Investors program and is based in The Hague. Cerys has a degree in Law with French and is a CA Chartered Accountant. Since joining Shell in 2011, Cerys has worked as a financial controller in the Holdings and Treasury team. Prior to joining Shell, Cerys was an Audit Manager with experience in the industrial products and technology sectors.

Languages: English, French

Elke Delnooz - Investor Relations Officer

Elke Delnooz

Investor Relations Officer

Elke Delnooz works on our Socially Responsible Investors program and is based in The Hague. She joined Shell in 2004 and has held various commercial roles in Upstream (NAM), Global Solutions and Shell Wind Energy. She has a degree in financial mathematics from Twente University.

Languages: Dutch, English

Kee-Nic Li

Kee-Nic Li

Investor Relations Analyst

Kee-Nic joined the team in 2014. Prior to this, he has held posts in M&A as a consultant in financial modelling and at Shell Trading as an accountant. Kee-Nic worked at National Bank of Kuwait (International) before joining Shell in 2010. Kee-Nic holds the Chartered Financial Analyst designation (CFA) and Chartered Institute of Management Accountants designation (CIMA).

Languages: English, Cantonese

Arjen Kool

Arjen Kool

Investor Relations Analyst

Arjen joined Shell in 2013 as a Financial Analyst in Upstream (NAM). He then ran the PMO facilitating the migration of part of the NAM finance department to a Krakow service center. Throughout 2015 Arjen worked as a Team Manager in the Manila service center until joining IR in March 2016. Arjen holds a MSc degree (International Financial Economics) and is currently writing a thesis to complete his “Chartered Controller” post-Master degree.

Languages: Dutch, English

Orna Stapel, Investor Relations Events Organizer

Orna Stapel

Investor Relations Events Organizer

Orna Stapel-Oreel joined Shell in 2003. She is responsible for organizing shareholder engagements with Royal Dutch Shell Management.

Orna has worked as Personal Assistant en Executive Assistant for several departments and projects in Shell, including Bonga in Nigeria (supporting from The Netherlands) and Shell Development Kashagan. In 2011 she joined Recruitment as Senior Executive Candidate Coordinator and in 2012 she became Recruitment Operations Teamlead for The Netherlands and Russia.

Languages: Dutch, English, German

Claudia van Bemmelen

Claudia van Bemmelen

Investor Relations Assistant

Claudia Van Bemmelen joined Shell in 1985 and is the personal assistant to JJ Traynor and Peter van Driel.

Languages: Dutch, English, German

North America

North America

Martijn Vankan

Martijn Vankan

Vice President Investor Relations, North America

Martijn Vankan joined Shell in 1995 after graduating with a double major in Financing and Macroeconomics at Maastricht University. He has held Commercial, M&A and Finance positions in both the Downstream and Upstream businesses across the world, including in the Middle East and China.

Languages: Dutch, English, French, German

 

Jean Young - Retail Investor Relations Manager, US

Jean Young

Retail Investor Relations Manager, US

Jean Young manages Shell’s retail Investor Relations program in the United States after many years in IR at other public companies and IR agencies.
Jean holds an undergraduate degree in English and Communications from the State University of New York at Albany and received an MBA in Finance from Fordham University Graduate School of Business.

Ryan Birse

Ryan Birse

Senior Investor Relations Officer, US

Ryan Birse joined Shell in 1997 and is a Certified Management Accountant. He has held various finance roles in Shell including corporate head office and site operations roles in on-shore gas and heavy oil. Ryan joined Investor Relations based in Houston in 2012.

Courtney Selinidis (Mason)

Investor Relations Officer, US

Courtney Mason, a graduate of Boston University’s School of Management, joined Shell in 2005 in New Orleans, LA.
She has held a variety of finance roles supporting offshore Gulf of Mexico production, Canadian oil sands projects, and North American shale development.
Courtney joined the Investor Relations team in October 2014 and is based in Houston, Texas.

Arpan Shah

Investor Relations Officer, US

Arpan Shah joined Shell in 2006 and has held various finance roles in Upstream and Downstream. He has a Bachelors degree in Finance and Masters degree in business administration from The University of Texas at Austin. Arpan joined the Investor Relations team in March 2016 and is based in Houston, Texas.

Susanna Morley - Personal Assistant for VP Investor Relations, North America

Susanna Morley

Personal Assistant for VP Investor Relations, North America

Susanna is the personal assistant to Martijn Vankan.

Other contact information

Other contact information

Registered office

Royal Dutch Shell plc

Shell Centre

London SE1 7NA

United Kingdom

Registered in England and Wales

Company number 4366849

Registered with the Dutch Trade Register under number 34179503


Headquarters

Royal Dutch Shell plc

Carel van Bylandtlaan 30

2596 HR The Hague

The Netherlands


Share registrar

Equiniti

Aspect House

Spencer Road

Lancing

West Sussex BN99 6DA

United Kingdom

Freephone 0800 169 1679 (UK only)

Tel +44 (0)121 415 7073

Fax +44 (0)190 383 3168

www.shareview.co.uk for online information about your holding. Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.


American Depositary Shares (ADSs)

The Bank of New York Mellon

PO Box 358516

Pittsburgh, PA 15252–8516

USA

Tel +1 888 737 2377 (North America only)

Tel +1 201 680 6825 (international)

E-mail shrrelations@bnymellon.com

www.bnymellon.com/shareowner

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