ProServ - Shell Oil Change Service Centre

ProServ offers excellent oil change services by our well-trained staff using standard equipment. We also provide our services with Shell’s high quality lubricants that are certified with ISO 9002 and ProServ oil filters manufactured in the factory certified by ISO 9001.

At ProServ, we clearly display lubricant and other products’ standard prices to help our customers ensure that charges will not exceed their budget.

1. Reception staff offers warm greeting.
2. The receptionist provides recommendations on Shell lubricant products that are most suitable for your vehicle.
3. The receptionist presents the customer with ProServ’s free 8-step security checks.
4. We inform customers about estimated service time and expenses.
5. Our professional technicians render the oil change services.
6. The chief technician performs the after-service check.
7. The chief technician provides customer with a summary of the services and further suggestions (if any).
8. The receptionist collects the service charge, promptly issues the tax invoice and informs you of the next oil changing date. After that we confidently return the vehicle back to you.