Thank you for visiting Shell Indonesia website. Should you have any questions/comments, please do not hesitate to contact us. We value your feedback and look forward to hearing from you.
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Telephone Numbers
Fax Numbers
Email
Mailing Address
Operating Hours
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Choices of IVR (Interactive Voice Response) menu which allows you to meet all your daily business objectives. | B2B (Lubricants, Bitumen, Commercial Fuels) | 021 7854 7690 | | Retail (VMI) | 021 7854 7691 | | Marine | 021 7854 7692 | | General Public | 021 7854 7694 |
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| Lubes Orders | 021 7884 1008 | | Fuels Orders | 021 7884 1223 | | Bitumen Orders | 021 7884 1132 | | Change Account Details | 021 7884 1361 | | Directory Assistance | 021 7884 2544 | | Submit Tank Info | 021 7884 2354 | | Feedback & Issues | 021 7884 1770 | | New Business | 021 7884 2052 | | Product Technical Information - Shell Brand | 021 7884 2247 | | Account, Billing & Payment Enquiry | 021 7884 1052 | | Marine Lubes Orders | 021 7884 0775 |
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PT Shell Indonesia Ratu Prabu 1 Building, 1st, 3rd - 7th Floor Jl. TB Simatupang No. 20 Jakarta 12560
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| Monday - Friday | 08:00 - 17:00 |
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