Legal Information

At Shell.co.za, we respect the privacy of everyone who visits our site and we do our utmost to protect your privacy and the data you disclose to us.  Shell South Africa controls the personal data collected on this site The following is our Privacy Policy.  This is to help you understand how we collect and use the information you give to us.

Collection of information

We collect and use personal information (including your name & email) in order to:

We also collect personal details when you enter into a competition or promotional offer on our web site. We will use this information in order to administer the competition or promotion and notify the winners accordingly and we may use such information as set out below. We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy.

Providing you with the best service

It is very important to us that we provide you with the highest level of service. In order to help us do this, we may use the information you supply to us (including any information which you supply to us in connection with a competition or promotion) for:

If, however, you are or have been a customer of ours then we may continue to process data for the purpose of administration and otherwise as reasonably required in connection with any agreement that you have with us. This requirement will continue for as long as we have an agreement with you and for a reasonable period of time afterwards.

Information placed on your computer

In certain areas of our site, we may store some information (commonly known as a "cookie") on your computer when you look at our site. This information helps your use of our web site and ensures that you do not need to re-enter your details every time you visit us. You can erase or block this information by changing the settings on your computer (usually within the Internet browser and operating system like the Internet Explorer and Windows). Please refer to the respective help screens or manuals.

Third Parties

We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site and recommend that you check the policy of each site you visit. In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.

Contacting us

You can contact us at any time through: our feedback page or By e-mail: cuscare@shell.co.za.