Our Seven "Sustainable Development" Principles

These are our seven Sustainable Development principles. They translate the concept of sustainable developnient into practical business plans that we can all relate to and use. This will drive the continuous improvement we need to achieve business success and meet stakeholdor expectations. None are new to the way we work, but taken together, they help us to integrate the economic, social and environmental aspects of our business and to find a balance between our long and short-term goals.

Generating robust profitability

Delivering value to customers

Protecting the environment

Managing resources

Benefiting communities

Respect and Safeguard People

Work with Stakeholders

Successful financial performance is essential to our sustainable future and contribute to the prosperity of society. We use recognized measures to judge our profitability. We seek to achieve robust profitability by, for example, reducing costs, improving margins, increasing revenue and managing working capital effectively.

Customers are the lifeblood of our business. We seek constantly to strengthen existing customer relationships and develop new ones. We strive to meet and exceed customer expectations by designing and delivering highly attractive and innovative products and services.

The natural environment supports all human activity.

We continually look for new ways to reduce the environmental impact of our operations, products and services throughout their life.

Efficient use of natural resources (for example, energy, land, water) reduces our costs and respects the needs of future generations. We constantly look for ways to minimise their use.

Wherever we work we are part of a local community. We will constantly look for appropriate ways to contribute to the general wellbeing of the community and the broader societies who grant our licence to operate.

We aim to treat everyone with respect. We strive to protect people from harm from our products and operations. We aim to respect and value personal and cultural differences and try to help people realise their potential.

We affect - and are affected by - many different groups of people, our stakeholders. We aim to recognise their interest in our business and to listen and respond to them.