Road Safety Initiatives

Safar Bakhair (Road Safety) Program

Driver Training & Attitude/Behaviour Improvement

Journey Management System

Haulier/Contractor Professionalism

Shell Pakistan has always placed great importance on the health, safety and environment aspect of the society it does business in. Safety is our first priority, and we base our policies on the belief that all accidents are preventable.

Shell Pakistan believes that long-term business success depends on valuing
people and the environment. In pursuing this goal, ‘safety’ has become an integral part of our business through successful implementation of structured safety programmes.

Ownership of and personal responsibility regarding occupational safety and
health in the workplace continue to be driven from all levels, from management to the field staff.

Shell takes the safety of its customers and retail staff very seriously and we base our policies on the belief that all accidents are preventable. For this reason, Shell Pakistan places utmost priority on promoting safety at work.

Shell Pakistan is committed to addressing the issues of poor road and safety conditions in Pakistan. Our pioneering efforts in improving safety standards are reflected in the 'Road Safety Program'.

Due to high driver's turnover (30%) Shell has trained over 10,000 drivers in the past 7 years in Defensive Driving techniques. Driver training courses are regularly held at all main installations. Coverage & frequency has been enhanced by adding a Mobile Training Bus to cover drivers operating in remote locations. The mobile training Bus was introduced in mid-2001 and since then more than 3000 drivers have been trained at remote locations. A basic medical examination of the drivers is also an integral part of the Defensive Driving training. As part of the eyesight-screening programme more than 2000 drivers have been screened out of which about 300 drivers have been supplied with prescription glasses.

As part of behaviour change programme for the drivers a "Positive mind Set Change Training" has been developed by engaging Professional psychologists.  This training session focuses on behaviour modification and mind set change and has been merged with the conventional Defensive Driving Course.

In order to further strengthen the message conveyed through the training courses, monthly HSE Tips are issued to drivers on the importance of safety.

Since Driver Fatigue is one of the key issues that causes road fatalities, Shell Pakistan has set up four Mid-Way Rest Stations after every 400 Kms on the main highways. These mid-way rest stations are equipped with basic amenities such as clean drinking water, hygienic food, basic bedding and clean toilets. There are recreational and training facilities also made available for entertainment and on-going training.

Route Hazard Maps have been developed to establish major black spots on main Tank Lorry Routes and a system of communication to the drivers has been established to effectively manage road hazards.

Concept of "Friends of Drivers" (FOD's) has been introduced to promote on-road counseling to drivers. Based on their performance these FOD's give out positive as well as negative points to the drivers League System.

This is a two-year project to achieve compliance with Shell haulier HSSE Standards in line with seven core areas and supporting areas of Professionalisation. The objective is to impart relevant training in these seven core areas and prepare their individual organisation to manage their respective RT-HSSE in line with Shell Group standards. There is immense enthusiasm and participation being demonstrated by the hauliers and the exhibits show their on-the-job training which Shell is currently facilitating during the next 24 months.

The introduction of International Standard ADR Vehicles has opened a new era in the vehicle standards in Pakistan. It's a big change from past when predominantly vehicles with wooden cabins were being used.

Shell has played the leadership role in developing new vehicle standards for petroleum carrying cargoes. These draft standards are currently being finalised before forwarding them to the newly established autonomous industry body, namely OGRA (Oil & Gas Regulatory Authority) for their enactment.