Shell, fully committed to achieving excellence in product quality and customer service, strives to serve you even better today with the introduction of Shell Edge. Now you can simply focus on your core business while Shell Edge takes care of the details. Shell Edge is designed to meet your unique business needs, thus facilitating your business operation at any time. Whether you choose to reach us by telephone, facsimile or e-mail, you can be assured of the most reliable and efficient service at all times. Through a single Toll Free Number 0800 CARES (0800 - 22737) for our existing customers and 0800 – 74355 (0800 – SHELL) for General Public, you can enjoy the quality services of Shell Edge. Our automated systems as well as our dedicated professional team fully equipped with advanced technology and telecommunications system is available to meet your various daily operational needs. You can avail our specialized services in the areas of Order placement, Delivery status, Price query, Accounts, Product & Technical support, Site maintenance, Promotion details and New Business. If you have any suggestions on our services or any other issues that you wish to discuss, we at Shell Edge always welcome it through our Feedback & Issues service. To maintain confidentiality of our customers and to increase the integrity of the processes, we have introduced the option of Pin code unique to each customer. The option of changing the Pin code rests with the respective customers. We have also introduced the Tele-management Team to manage your business requirements on a personalized level. We care for all your need, whether you want to start a business relation with Shell Pakistan (new customer) or you want to re-establish your relationship with us (inactive customers), feel free and confident that you will be serviced to the best, because You Can be Sure of Shell. After all, it is our endeavor to provide you with the right products and services, whenever and wherever, allowing you to make the best use of your time and promising you a total peace of mind at all times. That’s Shell Edge, Your Business Edge!
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