2. Location and Market Study - Shell's network planners identify strategic and suitable locations for Shell service stations, using proven criteria for successful business locations. Shell provides specific market study for each outlet that includes projected sales, operating expense, capitalisation, manning complement and others. The Retailer can be assured of the viability of each and every site. 3. Layout and Fitting out of Service Station 4. Building and Equipment 5. Operating Standards 6. Training for Retailer and Staff 7. Procurement Programs 8. Pre-Opening Assistance 9. Grand Opening Assistance 10. Marketing Strategies 11. Research and Development 12. Business Counselling
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