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LubeAdvisor

LubeAdvisor

Lube Advisor is the technical support Shell provides to its customers to enable the use and sale of Shell Lubricant products. This service provides the basics needed to support both direct and channel sales to end customers. It includes both field and office based services. Simply put, LubeAdvisor is about getting the right oil in the right place at the right time... efficiently and cost effectively!

LubeCoach

LubeCoach

Lube Coach is a Shell Lubricants service that provides training to Shell’s customers and business partners in an effort to support its customers’ thrust towards operational and maintenance efficiency. Typical examples of trainings are: Basics of Lubrication, Proper storage and handling of Lubricant products, product and applications training, condition monitoring, etc.

LubeAnalyst

LubeAnalyst

Lube Analyst is Shell’s new global Oil and equipment condition monitoring service which includes a comprehensive range of tests based on a simple to use pre-paid kit format for the most common high volume samples and more advance less frequent post paid specialist diagnosis services.

LubeExpert

LubeExpert

LubeExpert is a higher level of technical support and is used to describe specialist or critical application, product support and inspection services. These services are normally provided by Shell’s field-based technical teams and/or Shell’s Product Application Specialists. Typical examples are: Open gear inspection, Application specialist support on turbines, food safety specialist advice, Mining sector support services, etc.

LubeClinic

LubeClinic

Lube Clinic is a basic oil sample analysis service for on site diagnosis and is ideally suited to fleet customers, mine sites or industrial customers without access to Lube Analyst type services locally.

LubeMatch

LubeMatch

LubeMatch is a web-based product recommendation tool used to supplement the Lubricants technical help desks. Its purpose is to provide 24/7 self-help to customers in matching our products to their applications.


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