For any other retail shareholder enquiries please write to:
Company Secretary
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands
Please direct your requests for company publications to the appropriate contact listed at the bottom of this page, under the heading Publications.
Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Freephone: 0800 169 1679 (UK only)
Tel: +44 (0)121 415 7073
Fax: +44 (0)1903 833168
Fax: 0871 384 2100 (UK only)
(calls to this 0871 number are charged at 8p per minute from a BT landline. Other telephony providers' costs may vary )
Website: www.shareview.co.uk - opens in new window for online information about your holding. (Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.)
Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB
Telephone: 0800 731 8888 (UK only)
Facsimile: +44 (0)161 499 8088
Printed copies of our 2010 annual publications can be requested, free of charge via this annual publications order form. With further ordering questions email us at order@shell.com or call +31 (0) 888 800 844.
If you are from the US, printed copies of the 2010 Annual Review and the 2010 Annual Report and Form 20-F can be requested, free of charge, via this US annual publications order form or call +1 888 400 7789.
