Shell entered the Indian lubricants market in 1994. The company's mandate is to incorporate the best national and multinational business practices and standards in pursuit of its objectives of marketing lubricants and ancillary business activities. |
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HSSE Commitment
HSSE Policy
Quality Policy
Diversity And Inclusiveness
Manufacturing facility
Quality measures
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Shell's focus is to market a range of Shell branded lubricants in India. Our products are now available at leading spare part shops, lubricant shops, authorised / independent workshops Shell retail outlets. We also serve the most demanding requirements of industrial customers like Tata Steel, Telco, SKF, Steel authority Of India ltd., ONGC, Jindal Group, Modi Group, Coal India ltd., L&T, Tamil Nadu Petro, Ford India, Bajaj, Thermax and NOCIL to name a few. Our products are marketed nationally, as far as J&K or the Andaman & Nicobar Islands. |
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Shell Automotive Lubricants available in India are: |
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- Shell Helix range for passenger cars.
- Shell Rimula range for heavy vehicles.
- Shell Advance & Shell 2T for two & three wheeler engines.
- Specialty lubricants like Shell Spirax gear oils, Shell Automotive Greases, Shell Coolguard coolant, Brake Fluid, Pump Set Oil, Hydraulic Oils.
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Leading global manufacturers of engines and industrial equipment recommend Shell lubricants, and also Indian OEM's like Hindustan Motors, Bajaj, TVS, Daimler Chrysler, Caterpillar, Eicher, Escorts, Swaraj Mazda, Greaves and Wartsila. Marketing alliances exist with segment leaders like Maruti, Mahindra & Mahindra, Skoda, Ford and Thermax. |
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 Since 1997, Shell India manufacturers its lubricants at its state-of-the-art lubricant oil blending plant at Taloja, near Mumbai (Bombay). This is a QS-9000 certified plant, a unique distinction that speaks of the highest quality standards in the industry. |
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Globally Shell has one of the largest Research and Development budgets in the world, exceeding Rs 3500 crore. Shell has made huge investments in dedicated research centers in the UK and the Netherlands. Through its intensive research, Shell has developed specialized refining processes to help remove harmful elements from the feed-stock as well as produce superior base oils. Hence Shell lubricants are universally acknowledged to provide better engine protection, lower pollution and enhanced engine protection. |
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Shell has achieved its worldwide prominence not only because of its technical expertise but also because of its commitment to human values, safety and environment protection. Shell also maintains the highest standards in quality and customer service. Our core values are honesty, integrity and respect for people. These values also shape our General Business Principles and Business Policies. Bharat Shell's objective is to build the same level of customer confidence that Shell enjoys in more than 145 countries around the world. It aims to live up to the positive international slogan "You can be sure of Shell". |
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In Shell, we are all committed to: |
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- Pursue the goal of no harm to people
- Protect the environment
- Use material and energy efficiently to provide our product and services
- Develop energy resources, products and services consistent with these aims
- Share openly information on our HSSE performance
- Play a leading role in promoting best practice in our industry
- Manage HSSE matters as any other critical business activity
- Promote a culture in which all BSL employees share this commitment
- Create a secure business environment that minimises economic loss and business disruption, safeguarding Shell people, Shell's integrity and reputation
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In this way we aim to have an HSSE performance that we can be proud of, to earn the confidence of customers, shareholders and society at large, to be a good neighbour and to contribute to sustainable development. |
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To this end, Shell : |
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- Has a systematic approach to HSSE management designed to ensure compliance with the law and to achieve continuous performance improvement.
- Pursues its activities so as to protect employees and others from associated health hazards.
- Promotes safety awareness, believes all injuries are preventable, and promotes individual accountability for accident prevention.
- Seeks progressive reduction of emissions and discharges which adversely affect the environment.
- Conducts thorough investigations into all HSSE incidents and near misses with significant actual or potential consequences and reports accordingly.
- Sets targets for improvement and measures, approises and reports performance.
- Requires contractors to manage HSSE in line with this policy.
- Requires joint ventures unders its operational control to apply this policy, and uses its influence to pormote it in its other ventures.
- Includes HSSE performance in the appraisal of all staff and rewards accordingly.
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To provide products and services to our customers which exceed their expectations on quality, performance and value for money and by so doing to meet the financial and other interests of our stakeholders. |
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We achieve this by: |
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- Committing to continuous improvement of our business practices
- Fostering operational excellence
- Inculcating Health, Safety and Environment best practice among employees, vendors and contractors
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What is Diversity and Inclusiveness? |
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At Shell, diversity means all the ways in which we differ. It includes visible differences such as age, gender, ethnicity and physical appearance; as well as underlying differences such as religion, nationality, education, thinking styles. It means respecting, valuing and harnessing the richness of ideas, backgrounds and perspectives, i.e. a new source of creativity. |
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Inclusiveness means a workplace in which diversity is valued; in which everyone has the opportunity to develop skills and talents consistent with our values and business objectives. The aim to create an organisation, in which individuals are involved, supported, respected and connected. |
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"What shapes the future is not what we have in common but the interplay of our differences." |
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Why Diversity and Inclusiveness is important to Bharat Shell? |
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The leading global companies of the 21st century will be those that create the constant stream of innovative goods and services, winning customers and earning loyalty through exceptional performance. Successful implementation of Diversity and Inclusiveness helps us through increased productivity, stronger customer and market focus, attraction and retention of top talent besides an energetic and dynamic environment that is made of diverse yet inclusive individuals. |
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How do we manage Diversity and Inclusiveness? |
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Managing Diversity and Inclusiveness in our businesses is a complex, on-going change process, designed to increase organisational capability by: |
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- Addressing factors of differences which have an impact on workplace performance
- Fully utilising the potential contributions of all employees
- Eliminating / reducing barriers that stand in the way of inclusion and full participation
- Unleashing the creativity that comes through drawing from different ideas and backgrounds.
- Building relationships and demonstrating respect and fairness in our interactions with employees and external stakeholders-customers, suppliers, partners, community.
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To manufacture world class lubricants in India, Shell commissioned its state of art blending plant at Taloja, dist. Raigad, in January 1997. The plant capacity is 55000 metric tonnes per annum, and it is constructed to Shell's global standards of Safety, Quality and Environment. |
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Environment protection measures |
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Some of the measures taken are |
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- epoxy flooring in production area,
- tank farm land is covered with HDPE sheet
- oil interceptor at water discharge line
- proper waste collection and disposal
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Further, every operation in the plant has been evaluated for Health and Safety risks, and measures instituted to eliminate these risks. |
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- Base oils and additives, the two basic raw materials used in manufacturing Lubricants, are procured either from Shell Refineries or global sources approved by Shell Research Centre. This gives us total control over raw material quality from source to finished product.
- Products are formulated and tested as per Shell's unique Lubricants Quality System. This ensures that Products meet the same quality and performance standards across the world.
- Shell has its own pigged pipelines and storage tanks at Jawaharlal Nehru Port (JNPT) for unloading ships. This ensures zero residual cross-contamination.
- Base oils are transferred to the plant in the company's own dedicated tank lorry, to avoid contamination and malpractice en route.
- All discharge lines of storage tanks and tankers have coded coupling facility to prevent errors.
- Production processes are fully automated, which ensures accurate measurement and dosing of ingredients.
- Blending tanks and finished product tanks are designed to ensure zero residual contents, which eliminates contamination of the next batch of product.
- A series of fine filters ensures delivery of clean oil.
- The Quality Control laboratory is equipped with highly precise and automatic instruments. Each raw material and finished product is tested stringently and approved on a Zero-defect basis.
- High speed and correct quantity filling machines are used to fill the finished product. Oil is filled in wide range of packs, which covers bottles, pails, barrels and bulk tank lorries.
- The plant is facilitated with Flexible Manifold Connections, the only system in a lubricant oil blending plant in India. This provides the flexibility to fill any product at any machine from any storage tank, and a completely leakage free operation unlike conventional hose pipe connections.
- To avoid inter-product contamination, filling lines are provided with pigs to remove traces of product in pipelines.
- The first-in-first-out inventory movement of packs is ensured through a computerised system.
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With the help of modern technology, high accuracy measurement systems and statistical controls, the plant has successfully delivered Consistent Quality Product. It has also been accredited with the QS 9000 certificate, one of the most challenging quality standards in the world. |
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Would you like to arrange a group or institutional visit to our plant and see for yourself? Please Contact Us. |
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