Terms and Conditions

Welcome to the Shell.com/indonesia web site. This web site is owned and operated by PT Shell Indonesia (a wholly owned affiliate of the Shell group) and registered office at Ratu Prabu 1 Building, Jl. TB Simatupang Kav. 20, Jakarta 12560, hereinafter referred to as the “Shell Indonesia”.

Visitors to this website are bound by the following terms and conditions so please read these carefully before going on. For the purposes of these terms and conditions, "this website" means the Shell Indonesia web site, and which links to other Shell websites.

Other Shell web sites may contains terms and conditions which are different from these terms and conditions. On your journey around the Shell web sites please check the terms and conditions of each web site which you visit and do not  assume that these terms and conditions apply to all Shell web sites.

Click on a link for more information:

Disclaimer

Changes to Terms and Conditions

Changes to/Operation of Web Site

Data Protection

Complaints Procedure

Jurisdiction

Shell companies have their own separate identities but in this website we may sometimes use "Shell", "Group, "we" or "us" when we refer to Shell companies in general or where no useful purpose is served by identifying any particular Shell company.

This website may include links to external websites. When you follow such links the external website may appear as a full screen (in which case you will need to use the back button on your browser to return to this website) or in some cases it may appear within the frame of this website (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external website appears within the frame of this website, this is purely for ease of navigation back to this website and does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another Shell company. These links are provided in order to help you find relevant websites, services and/or products that may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. Shell Indonesia is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).

All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. Shell Indonesia tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. Shell Indonesia is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action. 

Shell Indonesia does not represent or warrant that any file or program available for download and or execution from or via this site is free from errors, viruses, defects or other conditions which would damage or interfere with data, hardware, software with which it might be used.

To the  extent permitted by law, Shell Indonesia, its related companies, director, officers, employees, agents, contractors, successors or assigns shall  not be liable for any damages whatsoever (whether caused by negligence or otherwise) arising out of, or in any way related to, the use of this web site or any other site linked to this web site.

This website contains material including text, photographs and other images and sound, which are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Shell Indonesia or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this website.

This website also contains trademarks, including the mark "Shell" and the Shell emblem. All trademarks included on this web site belong to Shell Indonesia or have been licensed to it by the owner(s) of those trademarks for use on this website.

You may

• access any part of the web site;
• print off one copy of any or all of the pages for your own personal reference. 

 You may not

• copy (whether by printing onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the website;
• remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed from the website;
• link to this website;

without our express written consent.

If you wish to provide a hypertext or other link to this web site, please contact us with details of:

• the URL(s) of the web page(s) from which you are proposing to link to this web site;
• the URL(s) of the web page(s) on this website to which you are proposing to link

and we will consider your request. It is our decision as to whether we agree to your request.

Shell Indonesia may change the terms and conditions and disclaimer set out above from time to time. By browsing this website you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you visit the site.
 

Shell Indonesia may change the format and content of this website at any time.
Shell Indonesia may suspend the operation of this website for support or maintenance work, in order to update the content or for any other reason.
Shell Indonesia reserves the right to terminate access to this website at any time and without notice.

Personal details provided to Shell Indonesia and/or other Shell companies through this website will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy. 

If you have a question or complaint about this website, please contact us.

These terms and conditions are governed by and to be interpreted in accordance with the laws of the Republic of Indonesia and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the courts of Indonesia will have non-exclusive jurisdiction over such dispute.