| If you have a question about your account, a technical problem or a general query there are a number of ways to contact us |
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Customer Services
Sales Enquiries
Technical Services and Energy Advice
Postal Address
Email
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You might also be able to find the information you need by searching our frequently asked customer questions
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Commercial Business
If your business consumes less than 3,000,000 kWh's per annum | 0800 0568 101 | Major Accounts
If your business consumes more than 3,000,000 kWh's per annum | 0800 0568 103 | Multiple Sites
If your business has more than 50 sites supplied by us | 0800 0568 104 | | Provide a meter read- 24 hour automated service. This is not available for meters with correctors. | 0800 0568 100 | | | | | General Queries | 020 7257 0100 |
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Commercial Business
If your business consumes less than 3,000,000 kWh's per annum | 0800 0568 109 | Request a quote
| | Major Accounts
If your business consumes more than 3,000,000 kWh's
per annum | 0800 0568 123 | Multiple Sites
If your business has more than 50 sites | 0800 0568 104 |
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| Technical Services | 0800 0568 111 | | Energy Advice Helpline | 0800 0688 100 |
If you are interested in becoming a third-party, please contact Marketing on Tel: 020 7257 0100. |
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Shell Gas Direct 1-3 Strand London WC2N 5EJ
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Email Enquiries SGD-Enquiries@Shell.com Or use our email enquiry form |
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*Phone lines are open Mon-Fri 9am-5pm, excluding public holidays |
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