Business Customer Service

For all enquiries regarding ordering, delivery and payment systems, Shell support services or operations, please contact us.

Telephone: 010-65058880 / 65053666

Fax: 010-65052646

Email: order-china@shell.com

In addition to providing quality products and maintenance services, Shell is also committed to providing a high level of technical and application support to customers.

Technical support hotline: 010-65058880

Fax: 010-65055452

Email: technical-china@shell.com

Bitumen technical support hotline: 010-65054501-2832/2315

Fax: 010-65054570

Email: bittech@shell.com