The general terms and conditions of sale are listed by region and then by Shell company. By clicking on the region you will be redirected to find the general terms and conditions of sale for the respective operating companies in that region. At the bottom of the table the applicable addenda can be found.
To view the general terms and conditions of sale associated with each operating company, click on the related PDF link.
Americas
General terms and conditions - AmericasAmericas - General Terms and conditions of sale | |
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Shell Brasil LTDA - Chemicals Division | Download (pdf, size 139 kB) - opens in new window |
Shell Brasil LTDA - Divisão Química (Portuguese) | Download (pdf, size 144 kB) - opens in new window |
Shell Chemicals Americas Inc | Download (pdf, size 135 kB) - opens in new window |
Shell Chemicals Americas Inc (French) | Download (pdf, size 154 kB) - opens in new window |
Shell Chemicals Canada Ltd | Download (pdf, size 135 kB) - opens in new window |
Shell Chemicals Canada Ltd (French) | Download (pdf, size 136 kB) - opens in new window |
Shell Chemical LP | Download (pdf, size 114 kB) - opens in new window |
Shell Chile Sociedad Anonima Comercial e Industrial | Download (pdf, size 168 kB) - opens in new window |
Shell Chile Sociedad Anonima Comercial e Industrial (Spanish) | Download (pdf, size 136 kB) - opens in new window |
Shell Compañía Argentina de Petróleo Sociedad Anónima-Chemicals Division (“Capsa”) | Download (pdf, size 185 kB) - opens in new window |
Shell Mexico SA de CV | Download (pdf, size 154 kB) - opens in new window |
Asia Pacific/Middle East
General terms and conditions - Asia Pacific/Middle EastAsia Pacific/Middle East - General Terms and Conditions of sale | |
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Shell Chemicals Japan Ltd | Download (pdf, size 133 kB) - opens in new window |
Shell Chemicals Japan Ltd (Japanese) | Download (pdf, size 203 kB) - opens in new window |
Shell Chemicals Philippines, Inc | Download (pdf, size 133 kB) - opens in new window |
Shell China Limited | Download (pdf, size 134 kB) - opens in new window |
Shell China Limited (Chinese) | Download (pdf, size 165 kB) - opens in new window |
Shell Company of Thailand Limited | Download (pdf, size 125 kB) - opens in new window |
Shell Eastern Petroleum (Pte) Ltd (Singapore) | Download (pdf, size 136 kB) - opens in new window |
Shell Eastern Trading (Pte) Ltd (Singapore) | Download (pdf, size 136 kB) - opens in new window |
Shell Hong Kong Ltd | Download (pdf, size 139 kB) - opens in new window |
Shell Pacific Enterprises Limited | Download (pdf, size 108 kB) - opens in new window |
Shell Taiwan Ltd | Download (pdf, size 155 kB) - opens in new window |
Shell Trading (ME) Pvt Ltd | Download (pdf, size 145 kB) - opens in new window |
Shell Vietnam Ltd | Download (pdf, size 134 kB) - opens in new window |
The Shell Company of Australia Limited | Download (pdf, size 133 kB) - opens in new window |
Europe/Africa
General terms and conditions - Europe/AfricaEurope/Africa - General Terms and Conditions of sale | |
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Shell Chemicals Europe BV | Download (pdf, size 110 kB) - opens in new window |
Shell Chemicals Europe BV (Dutch) | Download (pdf, size 138 kB) - opens in new window |
Shell Chemicals Europe BV (French) | Download (pdf, size 124 kB) - opens in new window |
Shell Chemicals Europe BV (German) | Download (pdf, size 123 kB) - opens in new window |
Shell Chemicals Europe BV (Greek) | Download (pdf, size 207 kB) - opens in new window |
Shell Chemicals Europe BV (Italian) | Download (pdf, size 162 kB) - opens in new window |
Shell Chemicals Europe BV (Spanish) | Download (pdf, size 155 kB) - opens in new window |
Shell Chemicals North East Europe Sp ZOO | Download (pdf, size 144 kB) - opens in new window |
Shell Chemicals North East Europe Sp ZOO (Polish) | Download (pdf, size 162 kB) - opens in new window |
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Shell Company of Turkey Ltd | Download (pdf, size 149 kB) - opens in new window |
Shell Company of Turkey Ltd (Turkish) | Download (pdf, size 171 kB) - opens in new window |
Shell South Africa Energy (Pty) Ltd | Download (pdf, size 162 kB) - opens in new window |
Addenda
Addenda - Service and delivery standards for rail and truck deliveries
Addenda - Service and delivery standards for rail and truck deliveriesAddenda - Service and delivery standards for rail and truck deliveries | |
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Service and delivery standards North America | Download (pdf, size 145 kB) - opens in new window |
Service and delivery standards North America (French) | Download (pdf, size 139 kB) - opens in new window |
Service and delivery standards Europe | Download (pdf, size 140 kB) - opens in new window |
Service and delivery standards Europe (Dutch) | Download (pdf, size 142 kB) - opens in new window |
Service and delivery standards Europe (French) | Download (pdf, size 151 kB) - opens in new window |
Service and delivery standards Europe (German) | Download (pdf, size 141 kB) - opens in new window |
Service and delivery standards Europe (Greek) | Download (pdf, size 211 kB) - opens in new window |
Service and delivery standards Europe (Italian) | Download (pdf, size 135 kB) - opens in new window |
Service and delivery standards Europe (Polish) | Download (pdf, size 201 kB) - opens in new window |
Service and delivery standards Europe (Spanish) | Download (pdf, size 163 kB) - opens in new window |
Service and delivery standards Europe (Turkish) | Download (pdf, size 226 kB) - opens in new window |
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