Thank you for visiting our website. Our key contact points are shown below, but should you have questions or comments related to other areas of Shell Canada, including our website, please contact us by e-mail us at  questions@shell.com or by phone at 1 800 661 1600 (Monday to Friday 6:00am - 6:00pm MST).
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Corporate Head Office Address
Employment
Emergency
Customer Service
Media Inquiries
Oil Sands / Athabasca Oil Sands Project
Aviation
Commercial Fleet Cards
Crude Oil Price Information
Funding Requests
Food and Beverage Industry
Investor Relations
Lubricants
Material Safety Data Sheets (MSDS)
Privacy
Propane and Butane Pricing Information
Retail Business Opportunities
Shell Environmental Fund
Surplus Equipment Sales
Website
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Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta
T2P 0J4
Phone: (403) 691-3111 Corporate Mailing Address
Shell Canada Limited
P.O. Box 100 Station M
Calgary, Alberta
T2P 2H5
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Shell Canada is looking for talented people to grow with us. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. If you require additional information, contact recruitment-hr@shell.com. Please note that we can not accept resumes via recruitment-hr@shell.com, and applications should be done using our careers section.
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To report an emergency involving a Shell Canada facility, call 1-800-661-7378
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Shell Canada is committed to providing its customers with superior customer service. Please contact our Shell Helps team in a manner that suits you best. You may also want to check out our Frequently Asked Questions.
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View our news releases. Media may also contact Shell's Public Affairs department, by e-mail to publicaffairs-canada@shell.com, or by phone (403) 691-3198.
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Oil Sands / Athabasca Oil Sands Project - Operations Employment
Albian Sands Energy Inc.
(Operating company of the Muskeg River Mine)
Visit the Albian Sands website at www.albiansands.ca/employment.htm (opens in a new window)
Scotford Upgrader
Please visit our Employment Opportunities section to view any current employment opportunities at the Scotford Upgrader. If you require additional information, please contact recruitment-hr@shell.com. Oil Sands / Athabasca Oil Sands Project
Oil Sands Inquiries:
Janet Annesley, Manager, Communications
Phone: (403) 691-2023
Fax: (403) 691-2423
E-mail: Janet.Annesley@shell.com
Scotford Complex Randy Provencal, Communications/Public Affairs
Phone: (780) 992-3027
Fax: (780) 992-3765
E-mail: Randy.Provencal@shell.com Oil Sands / Athabasca Oil Sands Project - Supply of Commercial Goods and Services Scotford Upgrader
Please send inquires and/or information packages to: Supply Chain - Scotford Upgrader PO Bag 23 Fort Saskatchewan, Alberta T8L 3T2
Muskeg River Mine Albian Sands Energy
David Godfrey
Manager, Admin and Supply Chain Management
Phone: (780) 713-4403
Fax: (780) 713-4601
Email: David.Godfrey@albiansands.ca Oil Sands / Athabasca Oil Sands Project - Community Relations
Muskeg River Mine
Celina Doyle, Community and Aboriginal Affairs
Phone: (780) 713-4407
Fax: (780) 713-5210 Scotford Upgrader Margit Phillips, Community and Aboriginal Affairs
Phone: 1-800-661-7826, ext 2376 (toll free)
Phone: 403-691-2376
Fax: 403-691-3650
Email: margit.phillips@shell.com
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Questions, comments or suggestions?
By e-mail: sales-aviation@shell.com
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You can get information on our Commercial Fleet pages, or phone 1-800-661-2278.
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Crude Pricing Analyst
Phone: (403) 691-2156
Fax: (403) 691-3337 Shell Canada's Pricing Hotline (403) 691-3754
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Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.
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For information on Shell Cassida® products or any other Shell products or services, please e-mail us at questions@shell.com.
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Visit our Investor Centre.
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For general inquiries, please call Customer Service 1-800-661-1600 For more technical inquiries, please call 1-800-661-1771 to get information on: - Product Cross References
- Recommendations
- Product Specifications
- Technical Literature
- Referrals to Technical Specialists
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You can go to our MSDS section on this website, e-mail our technical helpdesk at
questions@shell.com, or:
Phone:1-403-691-2615
Fax:1-403-691-2224
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Visit our Privacy Section.
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West Prices For western Canada quotes by rail, truck or plant direct, Ex-Edmonton, Jumping Pound and Waterton Plants, please contact: Doug Thibault
LPG Marketing Rep-West
Calgary, AB, Canada
Phone: (403)691-3161
Fax: (403)269-5444
E-mail: Douglas.Thibault@shell.com East Prices For Eastern Canada quotes by rail, truck, or pipeline sales Ex Sarnia, Montréal and Marysville, please contact: Bruce Graham
LPG Marketing Rep-East
Sarnia, ON, Canada
Phone: (519) 481-1352
Fax: (519) 481-1571
E-mail: bruce.graham@shell.com
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For information and an application to join the Retail Service Station Team, see our Retail Business Opportunities pages.
For an application form, you can also call Shell Helps at 1-800-661-1600, or e-mail questions@shell.com
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Visit our Shell Environmental Fund section. Administrator
Shell Environmental Fund
Telephone: (403) 691-2071
Fax: (403) 269-8031
E-mail: admin-sef@shell.com
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For all questions related to Investment Recovery/Surplus Equipment please contact: Marc Gagnon
Investment Recovery Coordinator
Phone: (403) 691-3972
Fax: (403) 691-2509
E-mail: Marc.Gagnon@shell.com
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Suggestions for improving our site? E-mail us at questions@shell.com
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