Fuel Operating Systems - Services that perfectly fit your needs

Not only has Shell Aviation been designing and building aircraft fuelling facilities for many years - it has also been operating them through its Fuel Handling operations. Represented at more than 1300 airports worldwide, Shell Aviation, has more practical operating experience in a wider range of operating environments than any other organisation. Experience that has now been harnessed to produce the definitive Aviation Fuels Operating System.

However well designed an airport and its fuel handling facilities may be, ultimately the system will only perform as well as the people who manage and operate it. Critical functions need to operate smoothly, for problems in one area can soon multiply, leading to unwanted delays, and customer dissatisfaction. Anticipating potential problems is the key to Shell Aviation Technical Services' unique approach to fuel handling management. This is achieved through robust yet flexible systems. which specify the correct procedure for every aspect of fuel handling. This ranges from the receipt of incoming fuel through contamination-free storage to efficient into plane delivery.

Shell Aviation offers four key Fuel Operating Systems services.

Dedicated Shell Aviation personnel visit airports to conduct in-depth inspections and assessments of fuel handling practices.

A comprehensive report is then produced detailing areas where performance can be drawn into line to comply with global best practice.

Calling upon more than 90 years of operational experience, Shell Aviation maintains a complete Operating System for fuel handling. This features fully documented procedures for safe, efficient, and economic operations.

In order to effectively implement the Shell operating system, training is often required. Shell Aviation can train all operational and management staff in every aspect of the system.

Every client is assigned a dedicated Shell Aviation Account Manager to provide practical advice and site visits. All clients also receive a range of communication materials and updates. One such publication is the Shell Aviation Bulletin - a digest of significant and recent aviation fuels developments.

Case Study: Operations at Chep Lap Kok

For the new Chep Lap Kok Airport in Hong Kong, a Shell Aviation secondee established the business operations for AFSC, the fuel concessionaire. The scope was to produce an Operating System for both fixed and into-plane operations incorporating Shell expertise into manuals, procedures, quality control, training, emergency response and all other facets required to produce an effective, industry leading fuels operation.