Direct debit is Shell's standard and preferred payment method and minimises the time needed to process your Shell account. The benefits of direct debit include: - Costs - No new costs are incurred by you; we meet all costs associated with the system. It eliminates the costs in time and materials associated with raising and posting cheques other than statutory charges made by the bank.
- Timeliness - Your account will always be paid on time. The possibility of cheques going astray in the mail, or the uncertainty of when cheques will be presented, is eliminated.
- Goodwill - All suppliers place a higher value on customers who settle their accounts within agreed trading terms on a consistent basis.
Shell can only direct debit the balance due on your Shell account on the due date. Shell cannot direct debit any other amounts (including any disputed amounts). If you wish to query a direct debit make by Shell then please contact Shell immediately. You can also contact your bank. Shell must show it was entitled to make the direct debit within 7 business days or the banks will reverse the transaction. You can, at any time, cancel the direct debit arrangements by advising Shell in writing at least 5 business days prior to the next due date. Please complete your direct debit details on the form below and send to: Shell Account Administration, PO Box 872K, Melbourne, Victoria, 3001 or fax to 1300 134 775.
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