CONSUMER QUESTIONS & COMMENTS:
General:
1-800-237-8645;
inquiries-us@shell.com;
Available Monday – Friday 7 a.m. – 6 p.m. CT WHERE TO BUY:
1-800-237-8645, Option 5;
http://www.shell.us/home/content/usa/products_services/solutions_for_businesses/lubricants/how-to-buy/lubricants_howtobuy.html
Available Monday – Friday 7 a.m. – 6 p.m. CT FEEDBACK/CLAIMS:
1-800-237-8645, Option 8;
feedbackandissues-us@shell.com;
Available Monday – Friday 7 a.m. – 6 p.m. CT PHONE NUMBERS FOR REFERENCE:
To reach the different Interactive Voice Response (IVR) Phone Menus: Customers (with account numbers): 1-800-332-6457
Sales Force: 1-800-468-8397
General Public: 1-800-237-8645 TECHNICAL INFORMATION & QUESTIONS:
Shell-Branded Products:
1-800-237-8645, Option 4, then Option 1;
shelltechnicalus@shell.com;
Available Monday - Thursday 7 a.m. – 5 p.m., Friday 8 a.m. – 4 p.m. CT MATERIAL SAFETY DATA SHEETS (MSDS) or TECHNICAL DATA SHEETS (TDS):
http://www.epc.shell.com/default.asp?Countryid=US | 
