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What changes have been made to the Shell Helix product range and packaging?
How does Shell test and measure the cleansing power of Shell Helix?
Why have you decided to make changes to the product range now?
Why should I use Shell Helix?
Is there fundamentally any difference with the formulation of the product?
What is the difference between the Shell Helix HX 7 and the Shell Helix Plus?
How have Shell Helix’s names changed?
How do I choose the correct product?
Do Shell Helix products work for all ages of vehicles?
What's the difference between synthetic and mineral oil?
What is viscosity?
What are additives and why are they used?
My oil consumption is very high. Why?
Does the colour of the oil mean anything?
What do the classifications and specifications on the back of the pack mean?
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We’ve introduced user-friendly packaging so it’s even easier for motorists and mechanics to select and use the correct Shell Helix product for the job. - Our recognisable colour-coded packs remain to help consumers and mechanics choose the right oil at a glance.
- However, we’ve introduced a new naming system and added brighter, clearer labelling, both of which will help customers select the correct product for their vehicle.
- New label information highlights the key product benefit so it’s easy to understand and recommend the best oil for the car engine.
- A specially designed 1L and 4L bottle is easier to lift, handle, pour and stack.
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At Shell we have created a unique test to measure the cleansing power of Shell Helix. In laboratory conditions we run an engine on a low specification engine oil for a standard oil drain interval. At the end of the test period, when a quantity of dirt and sludge has formed inside the engine, we replace the oil with Shell Helix Ultra and run the engine for a further standard oil drain interval.
This process enables us to accurately calculate the volume of sludge that Shell Helix Ultra can clean off engine surfaces. Results show that Shell Helix Ultra can clean 5 x more effectively that a normal mineral oil.* *In independent tests, Shell Helix Ultra removed 5 times more dirt and sludge compared with an API SL/CF mineral oil.
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- Shell Helix products have stood the test of time, with our cleansing technology providing real benefits to motorists for the last 20 years.
- Engine technology continues to develop apace. And naturally, as global leader in lubricants, we have developed a wide range of products to cater for the different requirements and specifications of modern car engines. Our customers wanted guidance to help them make the best oil choice. We responded by making it easier and simpler for our customers to choose the correct product from our range.
- In this context, it was the right time to re-evaluate our product names and how we describe the key benefits of each product, to ensure we provide all drivers with the information they need to make the right choice for their vehicle.
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Shell Helix builds on a 60-year heritage of constant innovation and improvement in the lubricants market. Our wider lubricants range has powered breakthrough moments in aviation, space exploration and energy efficiency. We bring all that expertise to bear on our motoring products. - Shell Helix Ultra’s active cleansing technology cleans and protects the engine for maximum performance. Whether it’s World-Rallying, F1 racing, or the commute to work, we design our lubricants to meet the driving challenge.
- Our tried and tested active cleansing agents continuously prevent the build up of dirt, sludge and contaminants in engines to ensure they run cleanly and efficiently.
- Shell Helix Ultra can provide up to five times the cleansing power of normal mineral oil.*
- The active cleansing technology in Shell Helix Ultra not only offers maximum performance and protection, but also provides greater efficiency and fuel economy.
* In independent tests, Shell Helix Ultra removed 5 times more dirt and sludge compared with an API SL/CF mineral oil
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The formulation of the entire Shell Helix range has not changed, but at Shell Helix we are constantly striving for the next technological development, we are continuously developing and improving the technology in our lubricants – for example Shell Helix Ultra was recently upgraded from an API SL to API SM [Note: If there are formulations in your market that are being upgraded add the details here. Also, remember to check the date that Ultra was upgraded from API SL to SM].
We do believe that there has been a change in what drivers want from their motor oil products – both on-the-shelf, and in the engine. The workshop owner, mechanic and motorist all want clarity, so they can easily and simply select the right product for the specific needs of their vehicle. Our product range now features better labeling which clearly communicates the benefits of each product, making it easier than ever before for motorists to choose the correct grade and specification of oil for their car.
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The new Shell Helix HX 7 has less viscosity compared with Shell Helix Plus. Therefore, Shell Helix HX 7 has better fuel economy. Upgraded Shell Helix HX 7, not only meets the API SM specification, it also meets the Mercedez Benz 229.1, Volkswagen 502.00, 505.00 approvals. With special active cleansing technology, offers maximum performance and protection, to prevent dirt particles, plus greater efficiency and fuel economy.
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Shell Helix Ultra Racing remains Shell Helix Ultra Racing
Shell Helix Ultra remains Shell Helix Ultra
Shell Helix Plus is Shell Helix HX 7
Shell Helix Super is Shell Helix HX 5
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The changes to our product range, including a clearer naming system and more detailed technical information make it simpler and easier than ever before for motorists to select the right Shell Helix product from our range to meet the requirements of their engine.
Whether you are a mechanic or an everyday motorist, we offer the information required to make the correct choice. We also always recommend that the car’s handbook recommendation is followed.
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Yes, our range of oils is designed to meet the needs of different generations of engines, from older cars, to the newest models and launches. Check our new-look packaging to see which lubricant will help you get the maximum performance out of your engine.
Shell Helix HX5 is designed to boost engine life in older cars, whereas Shell Helix HX7 and Shell Helix Ultra are designed to improve engine cleansing and prevent shearing [oil thinning/breakdown].
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Synthetic lubricants are made up of molecules that have been modified under complex chemical processes and allow for enhanced performance under extreme conditions of temperature, pressure and forces. Mineral lubricants are composed of molecules present in crude oil that are separated in the distillation process at a refinery.
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| A liquid that has a relatively high resistance to flow can be described as viscous. For example, water has a low viscosity compared with honey, so in this case honey has a higher viscosity than water under the same temperature. A good quality lubricant keeps its viscosity steady under different temperature and usage conditions for a longer period of time.
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| Additives are chemical compounds which, when added to base oils, improve the performance of the lubricants, protecting them from aging and allowing them to respond to all the demands of the modern engine. The blend of various additives is what sets a quality lubricant such as Shell Helix apart from the competition.
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You would be wise to check for faults, taking into account the type of engine, its age and the driving conditions to which it has been exposed. Faults could be caused by a leak in junctions or seals, wear to pistons or cylinders, or deposits limiting the lubrication of some surfaces.
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| The colour of an oil has no special meaning, but depends on a number of factors, such as the refining process and the types of base oils, additives and crude oil used. Oil may turn a darker colour after use because it contains a number of suspension particles – the reason for this is that oil cleans the engine of particles and other deposits produced by the high temperature combustion, keeping the particles in suspension to avoid depositing them on the engine’s surface.
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Lubricants vary in their use and quality. Some are only suitable for particular engines, while others can only be used in certain weather. Even two oils optimised for the same engine and weather conditions can have vastly different levels of performance. Universal criteria to describe oil performance and usage are therefore used. The main classifications boards are:
Society of Automotive Engineers (SAE) - defines oil according to its viscosity. Oil can be monograde or multigrade, depending on its viscosity performance at various temperatures.
American Petroleum Institute (API) - The letter S is used for petrol engines and the letter C for diesel. The letter that follows the S or the C indicates the degree of performance and protection. Some oils can be used in petrol and diesel engines, so their classification is stated as SJ/CF or CF-4/SJ.
Association des Constructeurs Europeens d'Automobiles (ACEA) - similar to the API, with the difference that while the API is based on American Engines, the ACEA is based on European engines.
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