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Prior to a transfer, the delivery operator is required to conduct a joint survey with the customer’s representative to ensure that appropriate controls are in place. A comprehensive checklist is completed and signed by the delivery operator and the customer representative to confirm that there is full understanding of the proposed operation including positive agreement on the volumes to be delivered and the communications procedure to be used.

Also included in the checklist are the controls which must be positively confirmed prior to opening the first valve. Items on the checklist used by Shell Marine Products are taken from the latest edition of the International Safety Guide for Oil Tankers and Terminals (ISGOTT) published by the Oil Companies’ International Marine Forum (OCIMF) and so is familiar to many of our customers. It covers such items as appropriate moorings, hose condition and rigging, means to trap accidental spills in drip trays or on deck, emergency procedures and so on.


Once the checklist has been completed and permission given to start the transfer, SMP delivery operators will check hoses, pumps connections and the over-side of the customer vessel before increasing to full delivery speed and will continue to monitor these issues until completion of the delivery.


Environmental precautions do not end when the delivery has completed. Hoses must be drained, connections capped or blanked and hoses retrieved, all with the utmost care.


There is only one acceptable target for SMP: that not one drop of oil is being released to the environment. We will be uncompromising to the point of refusal to deliver unless we can be confident that all the necessary controls are in place. There is no room for complacency.

User checklists and documents

The Shell Marine Products - Operating Procedures Manual provides guidance on delivery procedures whether by pipeline, truck or barge and whether the product to be delivered is in bulk or packed. There is specific advice on Pollution prevention and recovery, general safety precautions and quantity and quality assurance.


The document also includes as appendices, various checklists and forms including the Master’s requisition for product, the ship shore safety checklist, pre-delivery checks for vehicles, compatibility tables for products and much more.

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