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International Customer Service Centre

Information about our International Customer Service Centre

Contact Numbers for International Customer Service Centre (iCSC) from March 21

Please continue to contact our iCSC to place your orders by email, phone and fax or for any query you might have.

icsc numbers
Country Phone Number Fax Number Cluster Email Address
Argentina 8002664908   Internationalmarine-americas@shell.com
Australia 1800109761 1800113194 internationalmarine-asiapac@shell.com
Bahamas +1 8773040639   Internationalmarine-americas@shell.com
Belgium 0 800 81063 0 800 81064 Internationalmarine-europe@shell.com
Bermuda +63 2483 7693 +31 20 7104956 Internationalmarine-americas@shell.com
Brazil 0800 761 1722   Internationalmarine-americas@shell.com
Chile +1 8773040639   Internationalmarine-americas@shell.com
China 4001 201071 4001 201072 internationalmarine-greaterchina@shell.com
Denmark

80 60 22 20

 80 60 22 21 Internationalmarine-neurope@shell.com
Finland 0800918286 0800918287 Internationalmarine-neurope@shell.com
France 0805540518 0805540519 Internationalmarine-europe@shell.com
Germany 0800 5890827 0800 5890828 internationalmarine-ger@shell.com
Greece 8 004 414 6941 8 004 414 8154 Internationalmarine-med@shell.com
Hong Kong 30712989 30712990 internationalmarine-greaterchina@shell.com
India 0008004401915   Internationalmarine-mesa@shell.com
Indonesia 001803442058 001803442056 internationalmarine-asiapac@shell.com
Italy 800924064 800 915965 Internationalmarine-med@shell.com
Japan 0120-977430   Internationalmarine-showa@shell.com
Malaysia 1800 88 1528 1800 88 1535 internationalmarine-asiapac@shell.com
Netherlands 0800 0900003 0800 0900004 Internationalmarine-europe@shell.com
Norway 80030728 80030729 Internationalmarine-neurope@shell.com
Philippines 1800 14410551 1800 14410552 internationalmarine-asiapac@shell.com
Russia 88005550119 88005550122 internationalmarine-ger@shell.com
Singapore 1800 6221752 1800 6221753 internationalmarine-asiapac@shell.com
South Africa +63 2483 7689 +31 20 7104956 Internationalmarine-med@shell.com
South Korea 080 403 0880 080 404 0880 internationalmarine-asiapac@shell.com
Spain 900812125 900812128 Internationalmarine-med@shell.com
Sweden 0201605826 0201605827 Internationalmarine-neurope@shell.com
Taiwan 0800666730   internationalmarine-greaterchina@shell.com
Thailand 001 800 441 6773 001 800 441 6777 internationalmarine-asiapac@shell.com
Trinidad & Tobago 1 8883241837   Internationalmarine-americas@shell.com
Turkey

0811-288-0001
Passcode: 8777215997

 +31 20 7104956 Internationalmarine-med@shell.com
UAE 80004440559   Internationalmarine-mesa@shell.com
UK 0800 0288526 0800 0288581 Internationalmarine-neurope@shell.com
USA 8773040639   Internationalmarine-americas@shell.com
Vietnam +63 2483 7695 +31 20 7104956 internationalmarine-asiapac@shell.com