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Service and delivery standards

As one of the leading global suppliers of high quality chemical products and services, we are continually working to improve the way we do business. Read more in our service and delivery standards section.

General terms and conditions of sales and addenda

In this section you will find our general terms and conditions of sale, together with the contractual addenda that may be incorporated by reference into those terms and conditions.

Paperless invoicing

Paperless invoicing enables Shell chemicals company customers to receive their invoices via email rather than in a printed, paper format.