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Governance, controls and assurance
We expect every Shell company to follow our environmental and social standards and practices when operating. We define who is responsible for applying these standards and we monitor performance.
Governance – roles and responsibilities
Our Corporate and Social Responsibility Committee assesses our policies and performance with respect to our Business Principles, Code of Conduct, HSSE & SP standards and major issues of public concern on behalf of the Board of Royal Dutch Shell.
The committee is made up of four Non-executive Directors and meets quarterly.
Our Chief Executive is accountable for sustainable development and he chairs our HSSE and Social Performance Executive, which reviews environmental and social performance and sets priorities, key performance indicators and targets.
Each business is responsible for complying with Shell’s environmental and social requirements and achieving its own specific targets in this area.
Sustainable development is also part of how we assess our overall business performance and pay our people.
It counts for 20% of the Shell Scorecard that we use in determining bonuses.
Controls – the way we operate
Sustainable development training for new employees, Port Arthur, USA
The Shell General Business Principles, Code of Conduct and our Commitment and Policy on Health, Safety, Security and Environment (HSSE) & Social Performance (SP) apply to all Shell companies and joint ventures we control.
We also have a set of more detailed mandatory standards and manuals covering social and environmental topics, with requirements that apply to all Shell companies.
In joint ventures we do not control or operate, we encourage the joint venture to operate in line with our principles and expect them to apply standards equal to our own.
We consider environmental and social factors for any new project and carry out an integrated environmental, health and social impact assessment before we start work.
Assurance – monitoring compliance
The heads of our businesses and functions report to the Chief Executive at the end of each year on how they have applied our Business Principles and standards.
If they have not met requirements they must explain what they are doing to achieve this.
A single overall control framework for Shell and its subsidiaries is designed to manage the risk of failure to achieve business objectives and fulfil Shell’s external obligations and commitments. Shell Internal Audit delivers audits and investigations to provide independent assurance on the control framework, as well as the design and operation of the risk management system and internal controls. Ethical and legal incidents are reported to the Executive Committee and to the Audit Committee.
We regularly audit the HSSE management systems at our facilities. Our process safety specialists do dedicated safety audits.
All our major plants are externally certified to international environmental standards, such as ISO 14001. External panels and observers help us monitor environmental and social performance.