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Retail shareholders

The Hague London

Shareholder Relations
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands
Tel +31 (0)70 377 1365/4088
Fax +31 (0)70 377 3953
royaldutchshell.shareholders@shell.com

Shareholder Relations
Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom
Tel +44 (0)20 7934 3363
Fax +44 (0)20 7934 7515
royaldutchshell.shareholders@shell.com

houston contact details
Houston

Investor Relations
Shell Oil Company
150 North Dairy Ashford, Building F
Houston, TX 77079
USA
Tel +1 832 337 2034
ir-usa@shell.com

For any other retail shareholder enquiries please write to:

Company Secretary
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

Please direct your requests for company publications to the appropriate contact listed at the bottom of this page, under the heading Publications.

Share registrars

Equiniti

Aspect House

Spencer Road

Lancing

West Sussex

BN99 6DA

Freephone: 0800 169 1679 (UK only)

Tel: +44 (0)121 415 7073

Fax: +44 (0)1903 833168

Website: www.shareview.co.uk - opens in new window  for online information about your holding. (Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.)

American Depositary Receipts (ADSs)

BNY Mellon Shareowner Services

P.O. Box 30170

College Station, TX 77842-3170

USA

Overnight correspondence should be mailed to:

BNY Mellon Shareowner Services

211 Quality Circle, Suite 210

College Station, TX 77845

USA

Tel: +1 888 737 2377 (USA only)

Tel: +1 201 680 6825 (international)

Email: shrrelations@bnymellon.com 

Website: www.mybnymdr.com  

Shell customer services in the UK

Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB

Telephone: 0800 731 8888 (UK only)
Facsimile: +44 (0)161 499 8088

Publications

You can order printed copies of our Reports from our website at: www.shell.com/annualreport  or by contacting order@shell.com .

US residents can also order a printed copy of our Annual Report/20-F by calling +1 888 301 0504.