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Retail shareholders

The Hague London

Shareholder Relations
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands
Tel +31 (0)70 377 1365/4088
Fax +31 (0)70 377 3953
royaldutchshell.shareholders@shell.com

Shareholder Relations
Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom
Tel +44 (0)20 7934 3363
Fax +44 (0)20 7934 7515
royaldutchshell.shareholders@shell.com

Houston

Investor Relations
Shell Oil Company
910 Louisiana Street, 4580B
Houston, TX 77002
USA
Tel +1 713 241 1042
Fax +1 713 241 0176
ir-usa@shell.com

 

For any other retail shareholder enquiries please write to:

Company Secretary
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

Please direct your requests for company publications to the appropriate contact listed at the bottom of this page, under the heading Publications.

Share registrars

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Freephone: 0800 169 1679 (UK only)
Tel: +44 (0)121 415 7073

Fax: +44 (0)1903 833168

Website: www.shareview.co.uk - opens in new window for online information about your holding. (Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.)

American Depositary Receipts (ADSs)

BNY Mellon Shareowner Services
P.O. Box 30170
College Station, TX 77842-3170
USA

Overnight correspondence should be mailed to:
BNY Mellon Shareowner Services
211 Quality Circle, Suite 210
College Station, TX 77845
USA

Tel: +1 888 737 2377 (USA only)
Tel: +1 201 680 6825 (international)

Email: shrrelations@bnymellon.com
Website: www.mybnymdr.com

Shell customer services in the UK

Shell Customer Service Centre
Rowlandsway House
Rowlandsway
Wythenshawe
Manchester
M22 5SB

Telephone: 0800 731 8888 (UK only)
Facsimile: +44 (0)161 499 8088

Publications

You can order printed copies of our Reports from our website at: www.shell.com/annualreport or by contacting order@shell.com.

US residents can also order a printed copy of our Annual Report/20-F by calling +1 888 301 0504.