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Customer centre
Shell chemicals companies are major suppliers of bulk petrochemicals to large industrial customers around the world. We offer our customers a range of sales channels - direct dealings with our own customer service contacts, via distributors for smaller quantities of some of our products, and via e-channels such as the Customer Lounge and Elemica.
In This Section
Essential information for customers on how to do business with us.
Our customer service contacts
The Customer Lounge is a business-to-business web site that makes it easier for customers to do business with Shell chemicals companies online.
Shell Chemicals’ authorised carriers for entry into facilities in the USA and Canada.
Loading/carriage/discharge instructions for Shell Chemical products, or products shipped on behalf of others by Shell Chemicals Marine Logistics.
Elemica, a transaction network that Shell Chemicals helped to create, is one way in which we are making it easier for our customers to do business.
REACH registrations for Shell Chemicals products were completed ahead of the November 30, 2010 deadline.
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