My application

Application: Which browsers are compatible and supported?

Officially the following browsers are supported:

  • Internet Explorer 7 and above
  • Firefox 4 and above
  • Safari 4 and above
  • Google Chrome 12 and above

Internet companies such as Google are constantly updating their browsers so the above list may not always be current or comprehensive.

*Mobile devices are not supported, so we recommend that you do not use these to attempt to apply, though they may sometimes work.

However, do not attempt to use these at all to do the online E-Assessment.

How many pages should my CV contain?

The layout of your CV is flexible, but ideally it should be no more than two pages long. However, MBA applications can extend the pages to a maximum of seven.

Do I have to upload my CV in English?

If the entire application process for your country is in English, an English CV is mandatory. Please be aware that the entire application process will be in English in most of the countries where we recruit and so we prefer to receive your CV in English.

If the application form and process for your country is in your local language, then a CV in that language is fine.

E-Assessment: I’m clicking the ‘next’ button but it does not go to next question

You have to rate one or more of the displayed statements. You have to slide the button to a chosen rating in all cases. You also have to select a ‘least’ and ‘most’ option if applicable to the test.

This will enable you to go to the next page.

E-Assessment: I’ve received the e-assessment link via email but it does not open/ I get an error message

The hyperlink has possibly not wrapped or displayed correctly in your email. Try copy/pasting the ENTIRE link directly into your browser window and see if that works. Please try using a different browser if it still doesn’t open.

You will need a computer with a reliable internet connection to take the online assessment, so please make sure you test for stability before you begin.

Please note that if you are interrupted during the assessment due to unforeseen circumstances such as network connection lost, you can resume the assessment from where you were stopped by clicking on the same link provided in the email. Therefore, please do not delete the email until you’ve submitted the test.

E-Assessment: I’ve submitted my application but had no confirmation

After you have completed all of the answers and got to the end of the test, you must click the ‘submit’ button as a final action. Please go back to the email and access the link again to check if the ‘submit’ button is still visible. If it is, please click on it to submit your application. If your application is submitted, you should see a message confirming that when you click on the link again.

E-Assessment Tests: Which browsers are compatible and supported?

Officially the following browsers are supported for the Competency Questionnaire and E-Assessment:

  • Microsoft Windows XP/Vista/7
  • Google Chrome – v22 and v23
  • Mozilla Firefox - v16 and v17
  • Microsoft Internet Explorer - version 7, 8, and 9
  • Apple Macintosh OS X
  • Mozilla Firefox - v16 and v17

Internet companies such as Google are constantly updating their browsers so the above list may not always be current or comprehensive.

*Mobile devices are not supported, so we recommend that you do not use these to attempt your test.

How to request an accommodation to use or access our websites or to participate in a Shell interview or assessment

Anyone requiring an accommodation to use or access our websites or to participate in a Shell interview or assessment, please select your region below, to leave your details and preferred contact timings:

How should I dress for my interview and Shell Recruitment Day?

We normally recommend that you dress smartly, although not to the point where you’re uncomfortable.

How should I write my CV?

A CV is a record of your personal, education and work details:

  • It should be as up to date as possible.
  • The use of headings such as Education, Career History can help to clarify sections.
  • Don't use fancy layouts as these can detract from the contents of your CV.
  • Don't make general statements about your qualities.
  • Make sure you can support your statements with evidence. Try to link your skills and experience to the requirements of the job you are applying for.

Please remember that this is a platform for you to demonstrate your key attributes and qualities, recognise your own achievements and the key challenges you have overcome.

This is your opportunity to demonstrate this and potentially could be your first step through the selection process.

Is the whole application process in English?

The entire application process will be in English in most of the countries where we recruit and so we also prefer to receive your CV in English.

The exceptions, where you will be given the option to choose local language if you prefer, are Mandarin (China), Brazilian Portuguese (Brazil), Canadian French (Canada) and French (Gabon).

I’ve registered an account but cannot log in

If your login details no longer work, please use the ‘forgot your password’ link on the login page. This will generate an email to your registered email address with a link which will allow you to reset your password.

Please note that the link will only be active for 3 hours.

If you do not receive the email, please check your spam filters/ settings which may possibly be blocking our system emails.

I’ve submitted my application but need to update my CV/Resume

If you log into your account, you can update your CV or uploaded documents via the ‘Resume/CV Manager’ option. Though it will not seem to update on your particular application, the new version will still be viewable to us on the system from our end.`

I’ve used the forgot your password link on the login page but it I still can’t reset my password

If you are accessing the reset password link after 3 hours of receipt, please note that the link will not work, as it will only be active for 3 hours.

Please ensure that you are resetting the exact email address which is linked to your account.

Please try clicking on the ‘forgot your password’ link again, which will generate an email to your registered email address with a link which will allow you to reset your password.

My application has been regretted can I receive some feedback?

Unfortunately, due to the high volumes of applications we receive, we are unable to offer you individual feedback on your application at this stage of the recruitment process. We assess applications taking into account a number of qualities we have identified as being critical to high performance in Shell. A detailed explanation of these qualities can be found in the "What we look for" section of the website.

What are the important documents I need to upload?

An academic transcript and CV is needed. You can apply using Shell's online application system and submit these documents as attachments.

What is the status of my application?

To check your application status, please log on to your candidate account using the same email and password you created when you registered to apply, then select ‘Application Status’.

Please see below an explanation of the statuses you will see throughout the application and hire process:

Status Explanation
Application Received We have successfully received your application but you still need to complete any pending E-Assessment tests which you will receive via email.
Application Under Review You have completed either one or both of the E-Assessment tests and the outcome is pending. You will be notified if you pass Test 1 and you MUST complete the second test before your application can be considered by a member of our team.
Pending Interview You have been selected to attend an interview and you will be invited in due course.
Awaiting Candidate Response You need to self-schedule in our system to confirm either your Interview or Final Assessment invitation.
Interview Scheduled Your interview appointment is confirmed.
Completed Interview You have completed your Interview for an Internship. Outcome to be further  communicated in due course.
Internship Offered You have been offered an Internship.
Pending Final Assessment Following a successful interview, we are further considering your application for the Final Assessment stage.
Final Assessment Scheduled Your Final Assessment appointment is confirmed.
Completed Final Assessment You have completed your Final Assessment.
Offer Your application is being considered for an offer of employment.
Hired You have successfully passed all offer conditions and are awaiting a start date.
Application Unsuccessful Unfortunately, your application has been unsuccessful on this occasion.
Position Not Found We cannot find an Internship or Employment opportunity for you.
Internship Complete You have completed a non-assessed Internship.
Application Withdrawn by Candidate You have withdrawn your application.

When is the application deadline?

We open our applications all year round at most of the locations where we offer graduate employment opportunities, so you can apply at any time of the year. But don't delay - the sooner we receive your application, the better the chance that we can match you with the ideal job for your abilities.

Please visit local country website to find out the application deadlines at countries where we do not recruit all year round.

Where will the interview take place?

The interview will take place either face-to-face or over the telephone. All Shell graduate candidates are assessed on the following criteria (CAR):

  • Capacity: How well you absorb information, analyse problems, make fact-based decisions, and propose innovative solutions.
  • Achievement: How well you get things done (your drive, resilience, self-confidence, and organisational skills).
  • Relationships: How well you work in teams, communicate, and respect others.

At the end of the interview, you'll have the chance to ask us some questions of your own - about the role, the culture, work environment or any other area of interest to you.

Selection criteria

English is not my first language; will this be taken into account during my interview?

While fluency in English is necessary to participate in a Shell Recruitment Day, Gourami Business Challenge or an Internship your ability in English is not a selection criterion. If you’re not a native English speaker, you will be given additional time to prepare where appropriate, and you are welcome to bring a dictionary. In locations where a SRD, Gourami Business Challenge or an Internship is conducted in a language other than English, a level of fluency in that language is required.

I have already graduated and have some work experience; am I eligible to apply?

Yes. You may be surprised to find that you wouldn't be the only graduate in Shell who joins us with previous work experience. In terms of process, you will still need to apply in the same way as any other graduate.

I have applied before; can I re-apply?

Yes, you can re-apply if you have been unsuccessful. However, if you do wish to re-apply, we advise that you should leave:

At least 12 months from the date of your previous application, if you were rejected before or after the interview stage. Three years from the date of the final outcome of your previous application, if you were invited to a Shell Recruitment Day or an assessed Internship.

We advise this to enable you to have a better chance of being successful the second time round. The additional time will allow you to demonstrate that you have developed yourself further and have gained additional experience and/or qualifications.

What do you mean by graduate?

A Graduate is someone who has been awarded a degree by a university or college.

While a strong academic record is important, our selection processes are designed to assess your Capacity, Achievement and Relationship.

What kind of tests would I have to pass before a job offer is made final?

Generally speaking, you would have to achieve the expected result in your degree qualification (if you have not already graduated) and, where required, received a valid work permit for the location you have been hired for (if you do not presently have a legal right to work there already).

What minimum qualifications do I need to apply?

We've created an online Degree Matcher to help you to identify the career options most suitable for you. The Degree Matcher is simply to help guide your choices and the listings of degrees and disciplines are not exhaustive. We will not retain any of the information you input.

You should at least have completed or are studying for a bachelor degree and above.

What selection criteria do you use to assess applications for your student opportunities?

While a strong academic record is important, our selection processes are designed to assess your Capacity, Achievement and Relationship.

Please click here to view our selection criteria.

Miscellaneous

Do you sponsor the studies of individual students?

We only consider sponsoring students from developing countries who are interested in carrying out postgraduate studies in the UK and the Netherlands. First-degree students are not eligible. We have 90 scholarships available in total, administered by The Shell Centenary Scholarship Fund.

The programme is a partnership with the Universities of Cambridge, Durham, Edinburgh, Oxford, Imperial College London and University College London, who also contribute to the funding.

Please visit the local country website to find out whether we offer Scholarship there.

For more details please visit Shell Scholar

Will I be paid during my internship?

Yes you will be compensated during your internship. The amount depends on the country.

How many graduates do you employ each year?

We have graduate employment opportunities in most of the countries where we operate. In some countries where we have a higher operating presence we are able to offer more opportunities - for example the Netherlands, UK, Germany, US, China, Malaysia, Qatar and Nigeria.

Please visit the local country website to find out whether we have graduate employment opportunities there.

What is an In-house Day?

An In-house Day is a one day interactive event at which we host a selected group of students at a Shell location with the aim to give them a feel of what it would be like to work for Shell. Included are usually presentations from Shell Recruitment, recent graduates, senior staff and a site tour and/or a case study or workshop.

What sorts of jobs are available?

We offer a range of jobs in many different Technical and Commercial fields.

Use our Degree Matcher to learn what opportunities you could be offered to at Shell based on your field of studies.

Will I work outside my home country?

In most cases your first assignment will be in your home country. However, because we are a global company, the job you are matched with may mean relocating abroad. In Europe, for example, your application will be considered both for opportunities in the country you are studying/living in and across the region. You are welcome to note your personal preferences for location on your application. One of the clear dynamics of working for Shell is the possibility of a future posting outside your home country, and we provide full support for all staff to do so.