My Application

I am getting an error message saying 'We were unable to find that e-mail and password in our system'

If you are sure you have created an account, please use the ‘forgot your password?’ link. Our careers site migrated to a new system at end 2013/2014. If you have not logged in for a considerable time you may need to create a new account.

I have forgotten my login details/ need to reset password

If your login details no longer work, or you cannot remember them, please use the ‘forgot your password?’ link on the login page. This will generate an email to your registered email address with a link which will allow you to reset your password.

Please note that the link will only be active for 3 hours. If you do not receive the email, please check your spam filters/ settings which may possibly be blocking our system emails.

I’ve used the 'forgot your password?' link on the login page but I still can’t reset my password

If you are accessing the reset password link after 3 hours of receipt, please note that the link will not work, as it will only be active for 3 hours.

If you are not receiving the reset email:

  1. Please ensure that you are resetting the exact email address which is linked to your account user name.
  2. Please check your spam filters/ settings which may possibly be blocking our system emails.
  3. Please try clicking on the ‘forgot your password’ link again, which will generate an email to your registered email address with a link which will allow you to reset your password.

How can I find out the status of my application?

Once you have logged into your account, click on the 'Job Application Status' link to check the current status of your application.

How do I remove my details from your database?

In order for us to delete your information from our database could you please provide us with the following:

  • The name that you registered with.
  • The email address that you registered with.

Once we have these details we can delete your information from our database.  If you do not provide us with the above it may not be possible to remove your details due to Data Protection. Contact us for more information.

The position I was applying to is no longer available. Why is this?

If you are unable to see the position you were applying for, it is most likely due to the position reaching is closing date. Please note that Shell reserves the right to close jobs before the advertised closing date if necessary. We would recommend that you log into your account and enable email notifications via the Search Agent Manager so that when a position is posted in your preferred  business area and location you will be notified. We advise to submit your application early to avoid disappointment by missing the deadline.

Application: Which browsers are compatible and supported?

Officially the following browsers are supported:

  • Internet Explorer 7 and above
  • Firefox 4 and above
  • Safari 4 and above
  • Google Chrome 12 and above

Internet companies such as Google are constantly updating their browsers so the above list may not always be current or comprehensive.

*Mobile devices are not supported, so we recommend that you do not use these to attempt to apply, though they may sometimes work.

Selection Criteria

My background is technical; can I still apply for commercial role?

It depends on the position you’re interested in. Many technical roles require you to have spent time in a similar job and environment, while others require less specific experience. Most of our commercial opportunities are based on generic business skill sets and thus do not require experience of the energy industry.

Do I need to have experience of working in the energy industry to join Shell?

It depends on the position you’re interested in. Many technical roles require you to have spent time in a similar job and environment, while others require less specific experience. Most of our commercial opportunities are based on generic business skill sets and thus do not require experience of the energy industry.

Do I need a degree to work at Shell?

It will depend on the level and nature of the role you are interested in. If a degree is a requirement, it will usually be stated in the job description. However, a candidate who does not hold a degree may still be considered for one of our professional vacancies if they can demonstrate substantial relevant experience.

Miscellaneous

I'd like to apply for a job at Shell – can I send you an email with my application?

If you would like to apply for a job at Shell you can submit your application on our careers website. Here you can look for current job openings, create a profile and enable email notifications via the Search Agent Manager.

Please do not send us your application by any means other than those indicated at the careers website as we will not be able to consider it.

How do I apply to join Shell?

Should you wish to apply to us, please do so for a specific vacancy found using our Job Search Engine. The relevant method of application will be outlined in the detailed job description. 

How long after applying can I expect to wait before hearing anything?

You will receive an acknowledgement of our receipt of your details within 48 hours. Over the following next two weeks you will then receive a further correspondence regarding the status of your application.

What do you mean by ‘ Professional ’?

Our professional opportunities are for people with varying levels of competencies. This encompasses all levels of seniority.

Vacancies

I can’t find a suitable job on your website; can I still apply?

We no longer accept speculative applications. If there are no vacancies that are currently of interest to you, we recommend that you register an account, log in and enable email notifications via the Search Agent Manager. When a position is posted in your preferred business area and location you will be notified.

How do I sign up for new job notifications (Search Agent Manager)?

To be notified of new vacancies as they are posted, please create an account, log in and click on 'Search Agent Manager'. You can then create a search profile which will generate an email to you with details of new postings which fit the skillpool areas you specify.

My application has been regretted can I receive some feedback?

Unfortunately, due to the high volumes of applications we receive, we are unable to offer you individual feedback on your application at this stage of the recruitment process. We assess applications taking into account a number of qualities we have identified as being critical to high performance in Shell. A detailed explanation of these qualities can be found in the "What we look for" section of the website.

What sorts of jobs are available?

We offer a range of jobs in many different Technical and Commercial fields.  Exact jobs available, therefore, vary from year to year and depend on the operations in each country.

We advise you to use the Job Search or our various alerts to stay updated on upcoming vacancies.