Emergency Contact

Dial 105 (Emergency information 24/7)

Scottish Hydro Electric Power Distribution

North Scotland
www.ssepd.co.uk

Scottish Power Energy Networks

South Scotland
www.spenergynetworks.co.uk

North Wales, Merseyside and Cheshire Dial
www.spenergynetworks.co.uk

Electricity North West

North West England
www.enwl.co.uk

Northern Powergrid (Northeast) Ltd

North East England
www.northernpowergrid.com

Yorkshire
www.northernpowergrid.com

Western Power Distribution

West Midlands
www.westernpower.co.uk

East Midlands
www.westernpower.co.uk

South Wales
www.westernpower.co.uk

South West England
www.westernpower.co.uk

UK Power Networks

East England
www.ukpowernetworks.co.uk

London
www.ukpowernetworks.co.uk

South East England
www.ukpowernetworks.co.uk

Southern Electric Power Distribution

Southern England
www.ssepd.co.uk

Electricity Theft

If you have reasons to suspect someone is tampering with their electricity meter / supply please call Shell Energy Europe on +44 20 7546 5190.

If you do not wish to contact Shell Energy Europe, you can still report your concerns using this website: www.stayenergysafe.co.uk. Please note all reports are treated confidentially, and you will not have to give your name.

Debt Advice

Please contact you Shell Energy Europe contact as per the terms of your contract.

Please note that Shell Energy Europe is a supplier of Power to non-Domestic customers only.

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About Shell Energy Europe

Shell Energy Europe is one of the major energy supply businesses and a leading marketer and trader of energy commodities, including gas, power and CO2. Shell Energy Europe’s Trading office is in London.

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Our customers

Shell Energy Europe’s diversified supply portfolio and expertise in gas, CO2 and power markets, together with a thorough understanding of our customers’ core business and evolving needs, make us the energy supplier of choice for businesses across Europe.