The Shell Chemicals Customer Portal is a business-to-business website that makes it simple and secure for our customers to do business with us online – from placing and managing orders to tracking order progress, downloading reports and accessing order-related documents.
Simple and efficient online experience
The Customer Portal has a modern, clean user interface and clear, intuitive sections that mean online activities can be completed quickly and efficiently.
Placing orders follows a simple, three-step process while useful tools such as the Reordering functionality speed up the task of placing repeat or similar orders.
Support for users – Quick Start Guide
Download an interactive Quick Start Guide that guides you through the Customer Portal features and functionality and the essential order management tasks – available in a number of different languages:
Apply for access
Existing customers that would like access to the Customer Portal should contact their normal Shell Chemicals Customer Centre contact.
More in Chemicals
Countless products that we all use every day in our homes, our cars, at work or while we relax owe their beginnings to the petrochemical ‘building blocks’ we manufacture and supply to our industrial customers.
Shell chemicals companies are major suppliers of bulk petrochemicals to large industrial customers. In this section you will find essential information on how to do business with us.